Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Ver mais
A empresa respondeu
Localização
Alterar localização30-31 Stall Street, BA1 1QG Bath, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Ver mais
A empresa respondeu
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
A empresa respondeu
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bath 30-31 Stall Street
Escrito pela empresa
Informações de contacto
30-31 Stall Street, BA1 1QG, Bath, Reino Unido
4,9
Excelente
290 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service.
Jess proveded us with excellent customer service, was friendly and knowledgeable. Exactly what I needed. Thanks.
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jade was so patient and so kind and…
Jade was so patient and so kind and went above and beyond and stayed on for me, thank you!
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Alina and Wes extremely were very…
Alina and Wes extremely were very helpful today thank you
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Thank you so much to Thomas for…
Thank you so much to Thomas for simplifying the process of upgrading my phone and for making it a pleasant experience and thanks also to Wes for sorting out the data transfer. Brilliant and kind service.
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We appreciate your feedback and are happy to hear that the journey was great. We're glad you enjoyed your experience.
Thanks,
Vodafone Social Media Team
I came to Vodafone after receiving a…
I came to Vodafone after receiving a terrible experience with EE and thie manager. So after 25+ years I decided that I have had enough and would leave EE and move to Vodafone. I walked in quite upset and met a wonderful human being called Colin. He immediately saw that I was upset sat me done and asked what he could do to help. I ask to get a new phone on an existing contact. Colin was very supportive and answered all my questions, even when I asked them more than once. He was very patient with me and for that I will be forever grateful. Thank you Colin
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We appreciate you sharing your experience. We're so glad to hear that you felt supported during your visit and that our team member was helpful. Thank you for your amazing review.
Thanks,
Vodafone Social Media Team
Aline and Wes were amazing
Aline and Wes were amazing.
So helpfull and knowledgeable.
Will definitely come to this store again.
Vodaphone is great
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that you had such a positive experience! It's great to know the team was helpful and knowledgeable. We appreciate your feedback and look forward to seeing you again.
Thanks,
Vodafone Social Media Team
Thomas was a star
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Superb experience with Jade
Superb experience with Jade . Came in panicking as i had lost my phone and she putme right and re tified my problem. Im so very greatful for allthe help shes given me! And i feel like im back on the planet. Hapoycheerful and a delight to deal with
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jade was amazing in her help with a…
Jade was amazing in her help with a difficult situation. Her friendly attitude was appreciated! She is an asset to the business!
2 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jessica was brilliantly attentive and…
Jessica was brilliantly attentive and couldn’t help enough a credit to Vodafone thank you so much helping a particularly challenging issue
24 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Bianca was AMAZING
Bianca in Bath was a great help, solved all my problems and put my mind at ease. Great customers service, really quick and easy. Sorted me out with 4g Mifi and advice on my future upgrades
24 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Outstanding service from Bianca!!
Outstanding service from Bianca!!! Would recommend unreservedly. We have been with Vodafone for years and have no plans to ever leave due to the outstanding service and continual support with any challenges or questions .
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
The young man called Thomas Collett was…
The young man called Thomas Collett was outstandingly helpful professional and knowledgeable. He gave me the best Voda phone experience ever thank you
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hi there,
We're happy to hear that you had such a positive experience. We appreciate your highlighting the great service you received! Thank you for your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wes and Thomas were welcoming and had…
Wes and Thomas were welcoming and had time to answer all my questions
17 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Colin was honestly most helpful man…
Colin was honestly most helpful man ever. I came in without any money or a phone after travelling and left with a new phone and tablet!! He explained everything clearly and patiently as well as delivering a friendly and chatty service. I would recommend him, and the Bath Vodafone Service to everyone. I’ll be back. Thank you so so so much!!
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that you had such a positive experience and that our team member was so helpful.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey there,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Renewal of contract
The support and patience was amazing. Colin made the purchase so easy. Would go no where else
10 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Just called into Bath Vodafone and…
Just called into Bath Vodafone and chatted to Bianca about an on going problem which is very unusual and has been very annoying with WhatsApp and photos.
Bianca very kindly and patiently listened to the problem and was determined to get to the bottom of it. She worked wonders and solved the issue. A very helpful member of Vodafone and what a star.
Thank you so much Bianca.
10 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
6.8.25
JADE WAS SO HELPFUL WITH MY SET UP OF MY FIRST EVER PHONE
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Tim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.