Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Ver mais
A empresa respondeu
Localização
Alterar localização30-31 Stall Street, BA1 1QG Bath, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Ver mais
A empresa respondeu
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
A empresa respondeu
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bath 30-31 Stall Street
Escrito pela empresa
Informações de contacto
30-31 Stall Street, BA1 1QG, Bath, Reino Unido
4,9
Excelente
290 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Immediate welcome and identification of…
Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end my mind was totally at ease with how the business had been conducted and a satisfactory outcome reached. Would highly recommend Vodafone Bath.
23 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent Service
Adrian was the experience! Excellent help & knowledge given with humour. Would thoroughly recommend waiting to see him personally in the future. A Manager in the making...
12 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Angela,
Thanks for the lovely review and fantastic support for Adrian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was very good and xplaind every t
7 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hi Geoff. We're glad to hear Josh provided a clear explanation. We appreciate your feedback for Josh.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Josh was brilliant offering us…
Josh was brilliant offering us Broadband and fixing the issues. Very pleased.
Thank you 😉
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Alona,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rob was great on store very helpful…
Rob was great in store very helpful with transaction and exceeded our expectations thank you Rob
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Karen,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh did a very good job
Josh did a very good job. Very patient and sensible
3 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
"Hey Gill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jess helped me with some queries with…
Jess helped me with some queries with my new contract and new device. Great help. 10 stars!
3 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Stuart,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops. Thank you!
2 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Albert
Excellent service from Albert
New phone and plenty of help
Many years with Vodophone and still very good experience
2 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was brilliant and sooohh very…
Josh was brilliant and sooohh very helpful! A pleasure to swap to Vodafone again after many years away
1 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Vivienne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh done a very good job
Josh done a very good job. Wonderful 👍.
1 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Sheikh,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade the perfect x
Jade
Thankyou Jade ! You are a star! You have answered all the questions and solved the answers ‘ what more could I ask!
1 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Jan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I don't normally leave reviews but…
I don't normally leave reviews but after my experience I feel I should. I popped to Bath Friday 28th August to take a look at the new Samsung fold. I had one before and it was a bit too big and heavy. Anyway, I tried both the EE and 02 stores and unfortunately was told I could not hold the phone, or even feel how heavy it was. No help and I was told to go to Samsung in Bristol.. I then popped my head into Vodafone as that's who I have my services with and the manager welcomed me and I explained what I was after. Straight away he wanted to help me rather than send me away, he kindly asked a member of staff who had the phone himself if I could hold it and try it in my pocket, and he had no issue with letting me do this. That's all I needed, the phone was perfect and I was sold more on the service than the device... Top marks from someone that works in customer services. Will come back again when I need another phone in a year or so
28 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Jamie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service all around!
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had broken my phone so nothing about my visit was simple but they made us feel welcomed, relaxed, and happy. Great service, lovely guys and super ecperience. Thanks, guys.
30 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Georgia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess the Assistant was polite
Jess the Assistant was polite, extremely knowledgeable and efficient. All in all a very good experience.
11 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Christopher,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience today with Jessica was…
My experience today with Jessica was one of professionalism and expertise.
I cannot recommend more highly the service I received was excellent
7 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What is normally a daunting experience…
What is normally a daunting experience was made much more pleasurable by the expertise of Jessica who immediately made the whole visit so much better
Highly Recommend
7 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Irene,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience. Could not be better. Helpful and friendly assistant. Took extra care to help me with my changeover.
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Jude,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh
Josh was very helpful with setting my phone up with a new SIM card. Excellent customer service.
4 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly place
Very helpful and friendly place. Highly recommended ☺️
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Bath 30-31 Stall Street
"Hey Julia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.