From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten
A empresa respondeu
Localização
Alterar localização27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... Ver mais
A empresa respondeu
I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.
A empresa respondeu
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Belfast Forrestside
Escrito pela empresa
Informações de contacto
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, Reino Unido
4,8
Excelente
177 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful
Victoria was very helpful and polite. I received a new phone and contract very quickly. I will return to the Forestside store if I need any more help!
31 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hey Niamh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Victoria was a wonderful Vodafone…
Victoria was a wonderful Vodafone representative and she made this very reluctant and totally hopeless customer feel very welcome. Without ever being intrusive she managed to help me choose the phone that perfectly suited all my needs. Step by step she kept me well informed and very patiently answered all my questions. I cannot praise her highly enough.
27 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hello, Helen,
It's great to hear about the positive experience which you've had with Victoria. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Victoria was absolutely brilliant and…
Victoria was absolutely brilliant and very helpful and patient with my queries. Victoria is a credit to the Vodafone shop within forestside and took time to explain everything even though the shop was busy with customers waiting . Many Thanks to Victoria.
27 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hello,
It's always our aim to provide a helpful service, so it's great to hear that Victoria delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Caolan very helpful and supportive
Caolan very helpful and supportive. You need a salesperson like him, very patience all my questions , inquiries absolutely he answered and I am satisfied. Today I have no plan to upgrade . But with caolan attitudes towards customers is brilliant you need staff like him. Plus the manager as well very helpful and kind. Neil the manager brilliant. And Scott was very friendly, the manager and caolan. The best place to get your mobile. No plans to upgrade but because of your staff made me get a new one. Happy Christmas to all .
21 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hey Florentina, Thanks for your awesome feedback for Caolan, Scott and Neil ☺️
All the best, The Vodafone Social Media Team
Very helpful and explained everything…
Very helpful and explained everything well, got a good deal!
20 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Thanks for your fab feedback Connor. It's great to see we were able to find you a good deal.
All the best, The Vodafone Social Media Team
Victoria was a great help answered all…
Victoria was a great help answered all are questions and went above and beyond to make sure we were well informed. Very impressed
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Quick, efficient, friendly service
Quick, friendly, efficient service. Thanks Scott!
9 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hello, Shelagh,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience getting my new phone!
My experience in Vodafone forrestside was brilliant! I felt very welcomed by the team especially Victoria who set me up with my new contract. She was very knowledgeable and polite. Enjoyed everything about the experience! Thanks Flávia! See you again Henry
6 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Henry. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class Sevice
First class Sevice, sincerity in action, truly excellent shopping experience
4 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hello, Trevor,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic deal
Scott was very knowledgeable and helpful. Upgraded my Galaxy A13 to an S24FE with no increase to my monthly payments. Unbelievable Black Friday deal!
28 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Lynda,
Thank you for taking the time to review, and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
David is the best!
David served me and helped me out when looking to get a new contract for my dad, he was really kind and helped me out when picking a phone. I was really tired craving coffee and he was nice enough to offer to make me a cup which I accepted GLADLY! he made my morning it was so nice meeting him and I will definitely visit again
19 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Amy. Thank you for your review for David. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Forestside branch and…
I visited Forestside branch and Victoria was beyond amazing in explaining everything I needed to know. Being that I am a pensioner I was totally comfortable in the way she portrayed her customer service. Excellent all round.
14 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Christine. Thank you for your review for Victoria. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Chris
Chris was so helpful and patient. He give me clear information and answered all my questions
I was feeling stressed and he went above and beyond to help me
10 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hello, Trish,
It's always our aim to provide a helpful service, so it's great to hear that Chris delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Victoria was fab
Victoria was fab! Very helpful and lovely to chat too. Covered everything in great detail and answered all my questions for my upgrade. Thank you
19 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hey Joanne, Thanks for your lovely feedback for Victoria, it's great to see she was able to explain everything to you.
All the best, The Vodafone Social Media Team
Resposta da Vodafone UK - Belfast Forrestside
Hi Caroline,
Thanks for your review and your lovely words for Andrea! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was served by Andreea in the…
I was served by Andreea in the forestside store. She made the whole process very easy. It was a wonderful customer experience from beginning to end!
27 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Neil was amazing and also so patient…
Neil was amazing and also so patient with me on two occasions. He made a previous frustrating online experience seem a distant memory. Thank you Neil, you're a star.
11 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Neil,
These are lovely kind words of feedback for Neil. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Andrea
Andrea, was helpful and accommodating. She was able to answer all my questions that I had. Very easy to understand how the transaction was going to happen. Very pleased.
27 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Billy,
Thanks for the great feedback for Andrea, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Victoria was fantastic
Victoria was fantastic, very helpful, friendly and all round amazing. Very happy with my service today.
25 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Victoria was helpful and amazing
Victoria was helpful and amazing. Wonderful service! Thank you
25 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
A Experiência Trustpilot
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