From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten
A empresa respondeu
Localização
Alterar localização27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... Ver mais
A empresa respondeu
I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.
A empresa respondeu
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Belfast Forrestside
Escrito pela empresa
Informações de contacto
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, Reino Unido
4,8
Excelente
177 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sooo Happy!
I had a very lovely experience and time! Thank you to Andreea :3 ! For her great service <3 :D She was very professional and clearly explained our options.
23 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Mr Smith,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Scott and Chris were extremely helpful…
Scott and Chris were extremely helpful even though the system gave them Abit of grief. Very helpful and would recommend 100%. Great service!
22 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Michael,
Thank you for taking the time to review and sharing this feedback for Scott and Chris.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Belfast Forrestside
Hi Nicole. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service at Forestside Branch
Visited Forestside store this morning to purchase a new phone and airtime plan.
We were looked after by a very helpful young lady called Victoria.
She was patient, very considerate of our lack of our technical knowledge, and explained everything clearly.
Victoria made the whole experience a pleasure.
This young lady is an excellent ambassador for Vodafone and deserves this praise. Couldn’t recommend her enough 🙂
20 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Roberta,
We're glad to hear you had such a great experience in our Forestside store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best, Vodafone Social Media team
Very friendly helpful people
Very friendly helpful people, Scott was great. Good product and price. Very happy
19 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Thank you for your review Mark. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Fantastic service from Scott as always…
Fantastic service from Scott as always 5 🌟🌟🌟🌟🌟
18 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
This is great to see Tina. Thanks for your great feedback for Scott.
All the best, The Vodafone Social Media team
Everything explained so well
Everything explained so well, ended up getting more discount than I thought, very helpful!
16 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hey Kiera,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top service from top team
Having just changed my phone and set up a new plan to include an iPad I can only thank all the staff at the Vodaphone shop at Forrestside. So helpful, friendly and professional a real pleasure to do business there.
30 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Staff are very friendly
Chris and the staff in forestside are very helpful. They helped me sort out my broadband. Would highly recommend these guys.
24 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Emma,
It's great to hear about your recent experience and feedback for Chris. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Chris needs a bonus
The experience at the start was hugely frustrating due to Vodafone's verification procedures and the lack of customer support we received via the customer support telephone service but I went to the Vodafone store in Forestside shopping centre this evening and Chris was more than helpful. Really appreciated his help resolving an issue that previous Vodafone employees could not resolve.
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Rachel, I'm sorry to see you were disappointed at the service you received when you called us. But it's great to see Chris was able to help when you visited your local store 😊
Thanks again, The Vodafone Social Media Team
Resposta da Vodafone UK - Belfast Forrestside
Hi Jay,
It's great to hear about your recent experience, and your feedback. Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Forestside
I recently had to change my mobile and I called into Vodafone in Forestside. Steph came to my assistance and was brilliant! Steph has excellent product knowledge together with a lovely manner. I am writing this review from my new phone and I love it! Thank you very much Steph.
7 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Annette,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent staff
Stefanie was really welcoming when we had first entered the store and swiftly attended to us, patient while we had collected the right information and extremely professional. Always feel comfortable in the Forestside store.
19 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Hannah,
It's lovely to see you had such a positive experience with our Forestside team. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andreea needs a raise
Andreea was very accommodating and quickly resolved issues while being able to mention any new upgrades in a timely manner to get us out on time.
11 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The young lady was so very helpful and…
The young lady was so very helpful and pleasant I was very well looked after and only came in to get my phone sorted out and went home with broadband as well nothing was a bother to her I will be back and recommend her to my friends
27 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Brilliant service from the shop in…
Brilliant service from the shop in forest side was having big troubles with o2 and they helped me with in 10 minutes
9 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Nathan,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A brilliant and helpful assistant…
A brilliant and helpful assistant -Scott. Knowledgable , friendly and nothing was too much trouble. Huge thanks.
27 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Damian,
It's lovely to see you had such a positive experience with Scott. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Customer Service from Andreea was just…
Customer Service from Andreea was just amazing - made whole process of new account set up painless. Pleasure to deal with her.
13 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi there,
Thank you for taking the time to review and share this great feedback for Andreea.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Would highly recommend this Vodafone…
Would highly recommend this Vodafone shop, all of the staff were so lovely, professional and made me feel so relaxed and comfortable. Neil was my representative and was so efficient and wonderful at getting me the most optimised plans for a variety of needs I had. He was very professional and lovely to be a customer to. Coming away delighted with my new phone and Vodafone services!!
12 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Aoife,
Thank you for taking the time to leave us a review and share this feedback for Neil. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Stefanie was very professional and…
Stefanie was very professional and informative made whole process easy thank you so much.Highly recommend..
11 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Belfast Forrestside
Hi Sharon,
Thanks for taking the time to write such a great review! We're delighted that Stepfanie was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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