Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Ver mais
A empresa respondeu
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Ver mais
A empresa respondeu
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... Ver mais
A empresa respondeu
Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... Ver mais
A empresa respondeu
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
A empresa respondeu
Escrito pela empresa
Unit 313 , Bull Ring, B5 4BU, Birmingham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sammy at Vodafone provided exceptional customer service. He was patient, knowledgeable, and genuinely committed to helping me resolve my issue. It’s rare to meet someone who goes above and beyond with such professionalism and kindness. Truly outstanding support.

Resposta da Vodafone UK - Birmingham Bullring

Resposta da Vodafone UK - Birmingham Bullring
Sammy has really helped me out today - what a life saver. Best customer service experience I’ve ever had in my entire life, what an amazing guy

Resposta da Vodafone UK - Birmingham Bullring
Kully is really helpful, I came in with an issue with my data he helped me out and also put the price of my plan down, really good advisor

Resposta da Vodafone UK - Birmingham Bullring
Mohamed Samuel was very helpful and found us a great deal

Resposta da Vodafone UK - Birmingham Bullring
Pat was amazing to work with! She was friendly, professional, and very helpful. Everything went smoothly thanks to her. Highly recommend!

Resposta da Vodafone UK - Birmingham Bullring

Resposta da Vodafone UK - Birmingham Bullring
I had a great experience at Vodafone Bullring. Kully is an amazing assistant, found the best deal, efficient and a big credit to the bullring team.
I received an upgrade within 20 minutes.

Resposta da Vodafone UK - Birmingham Bullring

Resposta da Vodafone UK - Birmingham Bullring
Great customer service! Very polite and professional staff

Resposta da Vodafone UK - Birmingham Bullring
Kullu was of great help. As always he is helpful. I wait for him always so I can be helped by him.

Resposta da Vodafone UK - Birmingham Bullring
Aadil was very helpful and patient with helping me sign up for a new SIM card and would recommend his services

Resposta da Vodafone UK - Birmingham Bullring
Pat gives perfect service and explains perfectly she is kind and helpful a lot

Resposta da Vodafone UK - Birmingham Bullring
Came into store because i was unable to use my new phone. The advisor ballal took time to sit me down and answer my questions.

Resposta da Vodafone UK - Birmingham Bullring
Mohammed Sameiul is
Extremely helpful and answered all my questions

Resposta da Vodafone UK - Birmingham Bullring
Aadil took care of me and ensured I left the shop having signed up to a new contract that suits me exactly. I am very satisfied. Thank you so much Aadil.

Resposta da Vodafone UK - Birmingham Bullring
Kully did a great job for me in a stressful situation

Resposta da Vodafone UK - Birmingham Bullring

Resposta da Vodafone UK - Birmingham Bullring
I would like to thank Vodafone sales officer Mohammad Sameiul for his helpful and professional service. At first, I spoke with him about the available plans, and he patiently answered my questions. He then spoke with his manager, Anisha, and both of them came to explain everything to me clearly.
Manager Anisha was also very helpful and supportive. Together they explained the Vodafone plan, pricing, and contract details in a clear and friendly way. I really appreciate their time and assistance.
I am very happy with the service from Mohammad Sameiul and his manager Anisha. Thank you both for your excellent customer support.

Resposta da Vodafone UK - Birmingham Bullring
Pat is good to give me very good assistance regarding advices .

Resposta da Vodafone UK - Birmingham Bullring
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.