Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Ver mais
A empresa respondeu
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Ver mais
A empresa respondeu
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... Ver mais
A empresa respondeu
Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... Ver mais
A empresa respondeu
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
A empresa respondeu
Escrito pela empresa
Unit 313 , Bull Ring, B5 4BU, Birmingham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kully was amazing helped me with my query also found me a great deal on a new sim… very friendly… happy days 😊

Resposta da Vodafone UK - Birmingham Bullring
Aadil has been amazing and sold me Broadband best guy ever

Resposta da Vodafone UK - Birmingham Bullring
Talking with Zara was an amazing experience for me and my family, she was very understanding and very thorough with everything she went through, she is an splendid person to talk to🩷

Resposta da Vodafone UK - Birmingham Bullring
I had a really lovely lady called Zara help me today, she was very helpful and solved my problem. She was incredibly talkative and friendly which overall improved my experience as well as the rest of my day. Thank you

Resposta da Vodafone UK - Birmingham Bullring
Home broadband and sim card connection done by Dee amazed by staff politeness happy to come back for family sim as well

Resposta da Vodafone UK - Birmingham Bullring
Kully was amazing customer service explained everything

Resposta da Vodafone UK - Birmingham Bullring
It’s Kully who served me and interactions were good and friendly.
It was done with few minutes. Top notch service.
Thanks 😊

Resposta da Vodafone UK - Birmingham Bullring
Pat was very helpful, bubbly and smile a lot- she got me two sim cards at great price. Amazing customer service very good at her job. I am very happy customer

Resposta da Vodafone UK - Birmingham Bullring
Dee served today I did my upgrade and home Wi-Fi very good deals given by her and explained so well I am happy with vodafone

Resposta da Vodafone UK - Birmingham Bullring

Resposta da Vodafone UK - Birmingham Bullring
Dee was excellent customer service was great

Resposta da Vodafone UK - Birmingham Bullring
Amazing! Sanj was friendly, welcoming and professional. I’ll definitely be coming back again soon. Would recommend if you want a reliable, efficient service.

Resposta da Vodafone UK - Birmingham Bullring

Resposta da Vodafone UK - Birmingham Bullring
I needed a replacement sim and Sammy was really good in helping me get a new Vodafone sim! He was so helpful and did me a good deal; thank you for letting me keep my number and get a fab deal with Vodafone!

Resposta da Vodafone UK - Birmingham Bullring

Resposta da Vodafone UK - Birmingham Bullring
Aadil and Sanj helped me upgrade amazing people

Resposta da Vodafone UK - Birmingham Bullring
This was a really good experience, lots of help and warmth served by dee

Resposta da Vodafone UK - Birmingham Bullring
Pat more than happy with the service 10 out of10

Resposta da Vodafone UK - Birmingham Bullring
I came inn for a headset and saw kully which is the person who did my broadband and upgrade last time. He was really lovely and professional. Due to this reason I decided to upgrade both my phone and broadband with him. This highlights the importance of good customer service I came inn wanting a headset and left with upgrades for both my phone and broadband.

Resposta da Vodafone UK - Birmingham Bullring
Aadil has given me the best support and has moved me from PAYG to PAYM

Resposta da Vodafone UK - Birmingham Bullring
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.