Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... Ver mais
A empresa respondeu
Localização
Alterar localização41 London Road, PO21 1PQ BOGNOR REGIS, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Summer in your Bognor Regis branch was amazing, very friendly and professional. She explained the contract in detail. Very happy
A empresa respondeu
James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... Ver mais
A empresa respondeu
We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Bognor
Escrito pela empresa
Informações de contacto
41 London Road, PO21 1PQ, BOGNOR REGIS, Reino Unido
4,9
Excelente
133 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just got a new phone
Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m finally getting there. I’ve got to give 5 star treatment from James,Brad and Ellie,the trainee who were marvellous never once making me feel inadequate infact welcomed me each time like an old friend I’m 76 so I did need a lot of help. I can’t thank them enough
25 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad explained everything clearly step…
Brad explained everything clearly step by step with great patience. Much appreciated his manner.
2 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Colin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
In store experience
I went into store, which I normally don’t do, but I was in the area and wanted to talk about my upgrade. I thought about switching providers, but juliette convinced me to stay, she got me a really good deal, she was so friendly and warm!! I loved chatting to her, and I would definitely go back to do more sales with her.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Jessica,
Thanks for the lovely review and fantastic support for Juliette.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from James and Brad
Fantastic service from James and Brad. Made the whole experience a lot less stressful. Many thanks to both.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Rosalind,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James and Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful everything explained in…
Very helpful everything explained in detail and a very friendly attitudeJameswas the person i dealt with
20 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Alfred,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James on Bognor was so helpful
James on Bognor was so helpful, his customer care is exceptional. Very lucky to have him as a member of your team.
18 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Justyna and Juliette were very helpful…
Justyna and Juliette were very helpful in the Bognor Regis store and were very informative
25 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sam was polite and installed my e sim…
Sam was polite and installed my e sim fast (:
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Will,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Bognor
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly
Great knowledge, friendly and good manners
Justyna and Sam
14 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Konrad,
Thanks for the lovely review and fantastic support for Justyna and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Bognor
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Justina was so helpful and kind
Justina was so helpful and kind
Great service
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Justyna was very helpful in assisting me to return to Vodafone after I tried EE and got worse signal where I needed it most. #lessonlearned
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Phil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I popped to Vodafone today (Bognor…
I popped to Vodafone today (Bognor branch)
Sam was really helpful, professional and friendly. Great service
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sam was incredibly helpful.
Sam was incredibly helpful.
He explained everything very clearly
4 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tom was very helpful and informative
Tom was very helpful and informative. Good chat and banter. I got tge samsung fold and he asked if I wanted insurance due to the value of the phone. Not pushy and no hard selling just great advice thanks Tom.
23 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Tom was Very knowledgeable and very…
Tom was Very knowledgeable and very polite helpful,
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent customer service
I am a real dinosaur when it comes to technology but Juliette at the Bognor branch explained everything really clearly and made me feel OK about not knowing stuff, excellent customer service!
24 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Eileen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom the absolute G in sales
Tom D was an amazing person who helped me through this difficult time.
I was in need of a new sim and he held my hand through out the whole process!
10/10 thank you so much for making something complicated easy!!!
12 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Fantastic service
Bradley was incredible from start to finish.
Bradley was very professional and friendly made me feel welcome and I felt that Bradley was genuinely was happy to help me. I explained that I’m not very technical with phones and don’t understand phone jargon.
Bradley took the time to explain everything to me and changed the language so I could really understand. I really appreciated the time and patience Bradley had for me and I was made to feel comfortable and a valued customer.
Bradley showed me the difference between the 2 phones I was looking at and gave me time to process everything. Gave me all of the information I needed to make the decision
It’s because of the service from this store that I stay with Vodafone as I trust that I will get the best value for money.
I’m very grateful for Bradley’s help
8 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bognor
Hey Brown,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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