I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Ver mais
A empresa respondeu
Localização
Alterar localização63 DeansGate, BL1 1HQ Bolton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Ver mais
A empresa respondeu
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Ver mais
A empresa respondeu
Great day in vodaphone. Matt the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winn... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bolton
Escrito pela empresa
Informações de contacto
63 DeansGate, BL1 1HQ, Bolton, Reino Unido
4,8
Excelente
247 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dionne made some real great savungs…
Dionne made some real great savings for me and my family was really nice to talk to
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sully made the experience great 🙌🏾 had…
Sully made the experience great 🙌🏾 had a problem with using my mobile data and he sorted it in a jiffy
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey Real_Anonymouss,
Thanks for the lovely review and fantastic support for Sully.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt found a cracking deal for me and…
Matt found a cracking deal for me and got my new phone up and ready
Great service at vodaphone
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey NIgel,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Aaron helped me to set up my account after difficulties doing this in the first place. 10/10 for Aaron !!
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey Stuart,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Advisor was helpful and made it easy
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're happy to hear that our agent was helpful and made things easy.
Thank you for your positive feedback,
Vodafone Social Media Team
Aaron very accommodating getting pop…
Aaron very accommodating getting pop ups on my phone thought i would need to reset and lose all my data but he sorted it there and then knew exactly what he was doing very polite and friendly service 10 out of 10 thank you
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lee has been thorough
Lee has been thorough, informative and polite throughout. He’s a credit to your organisation and is also somebody who I would use again.
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi. We're happy to hear that you found the service thorough, informative, and polite. It's great to know that you would consider using our services again. Thank you for your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was excellent
Lee was excellent, precise, great communication and found be a great deal
28 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi. We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made me understand
Made me understand. Gets best deal for me. Thanks
23 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Avoid Bolton branch
Really disappointed with the service at Vodafone Bolton. Natalie’s customer service was very poor — she was rude, avoided eye contact, and made the whole experience uncomfortable. She also messed up my contract, which the Bury store thankfully managed to fix.
I mentioned the poor service to Lee in-store, but he just nodded and didn’t seem concerned at all. Overall, this branch is a poor representation of Vodafone and I wouldn’t recommend visiting. The Bury team, on the other hand, were fantastic and sorted everything out quickly and professionally.
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We value your feedback, and we appreciate you bringing this to our attention. I apologize for the inconvenience caused.
If you do need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Great day in vodaphone
Great day in vodaphone. Matt
the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winner thank you
15 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amazing as always
Amazing as always . Been coming to upgrade phones, contracts and internet for a number of years. Won’t go any where else
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lee at vodafone Bolton was as fantastic…
Lee at vodafone Bolton was as fantastic as usual!
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Lee was very helpful got me and my…
Lee was very helpful got me and my partner a contact very quickly and was very polite throughout the whole time
29 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey Kodie,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dionne and Matt served me
Dionne and Matt served me. Polite and Helpful. Great experience.
18 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Emily was brilliant throughout
Emily was brilliant throughout. She explained everything in great detail in a way that I understood. All in all fantastic customer service.
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lee was a great help and made the whole…
Lee was a great help and made the whole experience enjoyable.
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Sales adviser Lee at the Bolton store…
Sales adviser Lee at the Bolton store was very good and professional and very knowledgeable about the products and service that he was offering me from Vodafone
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're happy to hear that you had such a positive experience in our Bolton store. We appreciate you taking the time to leave us this lovely review regarding the service you received.
Thanks,
Vodafone Social Media Team
Came in for some support
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then helped me going forward with what current offers I had as I was an existing customer and helped me going forward to purchase some deals and freebies. Thankyou Lee!
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Lee was really helpful.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey Elaine,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.