I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Ver mais
A empresa respondeu
Localização
Alterar localização63 DeansGate, BL1 1HQ Bolton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Ver mais
A empresa respondeu
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Ver mais
A empresa respondeu
Great day in vodaphone. Matt the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winn... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bolton
Escrito pela empresa
Informações de contacto
63 DeansGate, BL1 1HQ, Bolton, Reino Unido
4,8
Excelente
247 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well pleased smooth and quick process
Well pleased smooth and quick process
6 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Dave,
This is lovely feedback for us. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thanks to Matt in Bolton big help in…
Thanks to Matt in Bolton big help in getting me used to the phone
2 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Neil,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The customer service agent was lovely…
The customer service agent was lovely it was the people in the collection's department I was a little late on one bill months ago. I thought I had paid this as I rang up to make a promise to pay cut a long story I paid £160 for them to reconnect then they turn me off again after a week! I ring up for them to tell me I owe £80 and they won't turn me back on even though reluctant I said I can pay the 80 in a week they wanted it today or won't return my connection I'm on universal credit n have BPD with number of health issues I need my line. They totally disregarded it! Those company is for the Rich...not people like me on benefits il be taking my sim out today done with them!
26 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Mary,
This isn't how we want to be leaving customers feeling. We're here to help. Please reach us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The employee lee was great and made…
The employee lee was great and made everything easy and easy to understand definitely an easy and calm process
16 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Levi. Thank you for your review for Lee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice and fast service 😊😊😊😊
Nice and fast service 😊😊😊😊
Good experience with Lee
16 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Santosh. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee has been brilliant since my 1st…
Lee has been brilliant since my 1st visit making everything easy to understand and was very willing to help me with my promotion claim when I came to collect my phone. 2nd visit collecting my new phone again service excellent and easy to understand and as promised helped me with my promotion claim
11 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very good great help.
Aron was very help full today. Will be back again. Alway s use voda phone.
11 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thank you so much sir Lee for for…
Thank you so much sir Lee for for understanding everything so clearly thanking you for your service
6 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hello, Nadeem,
Thanks for letting us know what an amazing job Lee did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emily was really helpful when sorting…
Emily was really helpful when sorting out my upgrades and super polite. Can't recommend enough
23 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Steven,
This is lovely feedback for Emily. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service and support
Lee is a wonderful staff. He is so helpful and give us great advice.
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Great Service
Purchased a new iPhone/plan and was dealt with exceptionally by Liam - everything explained well and made the process smooth. Thanks.
8 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hello, John,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Aaron was very kind, friendly, knowledgeable and spend a lot of time finding me the best deal and saving me money.
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Sam,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lee was very helpful today thank you!
1 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Ellesse. Thank you for your review for Lee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was fantastic never had Any…
Lee was fantastic never had Any problems with Vodafone been with them for years now.
1 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Leanne. Thank you for your review for Lee. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good friendly quick service
Good friendly quick service, chrissy negated issues created by my own account
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey Patrick,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee was very helpful and patient good…
Lee was very helpful and patient good customer service
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Terry,
This is a great review for Lee. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Informed with all the relevant data
Informed with all the relevant data. Explained each test. Friendly
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi B Crook,
Thanks for your 5-star review. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Aaron at Bolton was awesome very…
Aaron at Bolton was awesome very helpful.
6 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi Jay. Thank you for your review for Aaron. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt
Matt. Is an excellent member of staff very helpful knowledgable lovely young man
7 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hey Dianne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service , got a great deal on my mobile sim only , and changed to Vodaphone broadband also . Lee was very informative
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bolton
Hi David,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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