Sonya was amazing. I came into the Vodafone store in a state of distress and she helped solve all my problems in a very professional manner and now I am leaving the store extremely happy with all the... Ver mais
A empresa respondeu
Localização
Alterar localização1 Commercial Road, BH2 5RH Bournemouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Kiera and Hayley at the Bournemouth branch were extremely helpful and cheerful in helping me get my broadband sorted. I'm incredibly satisfied with the service! 5 stars.
A empresa respondeu
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... Ver mais
A empresa respondeu
Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bournemouth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
1 Commercial Road, BH2 5RH, Bournemouth, Reino Unido
4,7
Excelente
189 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Bournemouth
Hey KEVIN,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Liam did a fantastic job navigating…
Liam did a fantastic job navigating through my tricky request amd I appreciated his proactive initiative to work through it. His colleagues were also quick to assist with some technical challenges owing to system limitations and it was great to see their collaborative spirit.
17 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thankyou Amy
Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like a hard sale at all at the same time offering some great deals, how do you do that. Anyway switched to vodafone in the end.
12 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey,
Thanks for the lovely review and fantastic support for Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really excellent friendly service from…
Really excellent friendly service from Gary at the Bournemouth store . Looked after us well very friendly and informative. Great customer service
11 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Martin,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was truly exceptional
Amy was truly exceptional. In 20+ years as a Vodafone customer she was by far the most helpful, courteous, professional individual I have experienced.
11 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary (Bournemouth Branch) was very
Gary (Bournemouth Branch) was very, very helpful with issues I had with my iPhone. His care & concern to my situation to resolve things was above & beyond.
I very much appreciate his service & happy to give 5 stars.
9 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lovely service from Amy today
Lovely service from Amy today, I got a fantastic deal from her
6 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The man 👏…
Liam was a great help maid me feel welcome everything went well the best men in the store 👏👏👏👏
21 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Fazel,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, Knowledgeable and Efficent
Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!
20 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Raymond,
Thanks for the lovely review and fantastic support for Sonya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy made our experience effortless…
Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .
19 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Adam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service 10 out of 10
Customer service 10 out of 10. Lovely staff
8 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sonya was extremely helpful and has…
Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.
4 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey LJ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sonya the new worker was very helpful…
Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage
4 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam was so helpful and friendly
Liam was so helpful and friendly
31 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Christine,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amy was superb!!!!!!
Amy was superb!!!!!!! What a star of an Employee
31 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey,
Thanks for the lovely review and fantastic support for Amy .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had such a lovely experience with…
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!
23 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Flew into Vodaphone Bournemouth today
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone
19 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I just want to say a massive thank you…
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Shanice,
Thanks for the lovely review and fantastic support for Zac and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was very helpful explaining the…
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou
13 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andreea was very friendly
Andreea was very friendly, helpful, polite and Courteous.
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Bournemouth
Hey Ali,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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