Vodafone UK - Bournemouth Opiniões 

189
•
TrustScore: 4.5 em 5

4,7

1 Commercial Road, BH2 5RH Bournemouth, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sonya was amazing. I came into the Vodafone store in a state of distress and she helped solve all my problems in a very professional manner and now I am leaving the store extremely happy with all the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kiera and Hayley at the Bournemouth branch were extremely helpful and cheerful in helping me get my broadband sorted. I'm incredibly satisfied with the service! 5 stars.

A empresa respondeu

Classificada 5 em 5 estrelas

Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 1 Commercial Road, BH2 5RH, Bournemouth, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

189 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(189)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New broadband contract

Warm, polite, knowledgeable and friendly advice in a pleasant environment

11 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey Peter,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

I didn't have to wait I was served…

I didn't have to wait I was served immediately. Andreea was very helpful, understanding and very patient. Made the process of purchasing easy. Very good experience.

11 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey Christine,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very satisfactory.

11 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey Kathy,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The help I had today at my local…

The help I had today at my local Vodafone was exemplary. Everything was explained, a new plan to suit my needs was given to me. I had excellent service from Hayley.

10 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey Caroline,

Thank you for taking the time to review, it's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sim only upgrades on 4 phones

Sim only upgrades on 4 phones.
Friendly staff. Quick service.

3 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

they were great and quick service

22 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi Angelos. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing

Amazing, good experience

22 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi Haxi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Attila was great at serving us today…

Attila was great at serving us today sorting out my new contract. He was understanding about my worries of having a contract but living internationally and he was full of useful advice. He was patient and it was a pleasure to meet him.

18 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey Emily,

Thanks for your review and feedback for Attila. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

We LOVE Kiara & Hayley

16 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi Stuart,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

It was an amazing experience with…

It was an amazing experience with Vodafone bournemouth & Fatmir explained all the details and took really good care of us.
Thank You

23 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi Abhii,

Thank you for taking the time to review, it's great to hear your feedback for Fatmir.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service.

15 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi Achi,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good customer service

Very good customer service. Helpful with good information.

6 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey Sarah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

An excellent ,informative and service

An excellent ,informative and service! Excellent customer service!

2 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey Esienne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Hayley was really friendly and helpful…

Hayley was really friendly and helpful when completing my contract

26 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi Eliana,

Thanks for taking the time to review and share this great feedback for Hayley.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kiara was amazing!

Kiara was really helpful and knowledgeable in helping me set up my broadband, everything explained and sorted in less than 10 minutes, saved me £40 a month and I get a free tablet! thank you Kiara!

30 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi Samuel,

We're pleased to hear such great feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good service merged to help me…

Very good service merged to help me with all problems happy customer

28 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service today Bournemouth

Great service today from the Bournemouth Branch special thanks to Josh and Haley... Great customer service and dealt with an issue professionally.
6 stars to these guys and I d like to nominate them for an award . Thanks Jamie x

17 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Chris and Attilla couldn't have been…

Chris and Attilla couldn't have been more helpful. Personable, knowlegeable and patient topped with a sense of humour. The only thing that let them down was your address recognition system. I was going to add to current package after 30 mins I'd had enough paid outright from of frustration. The staff outshone the software....pleasant reversal of the norm. Pleasant experience allround. Hence Vodafone customer since 1987.
T Wells

15 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi. Thank you for your review for both Chris and Attilla. Minus your system concerns raised, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful staff

2 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hey Helena,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Harrison went over the top to be helpful

As I work 12 hour shifts it was difficult to get into the shop but very kindly they kept a phone back for me after it had been ordered till I was able to get back in. I am not any good with technology but Harrison made it so easy for me swapping my phones over and explained everything that he was doing as he went along with the transfer.

28 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bournemouth

Resposta da Vodafone UK - Bournemouth

Hi Sandra,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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