Big thanks to Tom and Sam for being so patient and so helpful when it came to helping me with my struggle of upgrading my phone. Couldn't of asked for better customer service from either, both took th... Ver mais
A empresa respondeu
Localização
Alterar localização56-60 Broadmead, BS1 3ED Bristol, GB
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Leia as opiniões dos outros
The visit was just great from start to end the sales man Samuel in the broadleaf store was more than helpful, polite, welcoming really giving us his time and a job well done.
A empresa respondeu
Arrived at the vodafone shop at broadmead bristol to upgrade my phone.unsure what phone i want so spoke with the sales rep Daniel who is very knowledgable and explained the range of phones. I then sat... Ver mais
A empresa respondeu
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bristol Experience
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
56-60 Broadmead, BS1 3ED, Bristol, Reino Unido
4,9
Excelente
348 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sam couldn't have been more helpful and…
Sam couldn't have been more helpful and full of knowledge
8 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Woodruffe,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadmead shop
Broadmead shop. Was attended and let know accurately about how long before seen.
When seen they really helped me find a phone and plan to suit my needs and budget. Rose whom was my sales assistant to this was very kind, polite and helpful. I'm thankful 🙏🏻
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Rose —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
We had Sam today assisting us
We had Sam today assisting us, he was very friendly, informative and had a really good personality. He made the experience a lot easier to understand thank you
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Dawn,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was so very patient with all my…
Ayo was so very patient with all my questions and explained everything in a way I understood. Top notch 👍🏻
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Kelly,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was very helpful today
Ayo was very helpful today, he gave me some great deals and saved me money whilst upgrading my contracts. He was very polite and provided great customer service.
25 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely service
Lovely service, Sam is so patient and helpful. He gave us the best suitable deal for our family! Thank you so much! 😊
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Jing,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent assistance
I was assisted by Sam who was hugely helpful and patient with me (and my endless questions) whilst looking at phone & sim options. Really happy with the outcome and would definitely recommend going with Vodafone!
10 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Hattie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was brilliant
Dan was brilliant, efficient, knowledgeable and helped so much. Thank you!
8 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Zoe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayodele provided a excellent customer…
Ayodele provided a excellent customer service. He was patient with me to explain all the plans and i decided to get the device.
Thank you Vodafone for having staff like him
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Hiyab,
Thanks for the lovely review and fantastic support for Ayodele.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience in the branch Bristol…
Great experience in the branch Bristol with Ayodele adviser very helpful and informative explained everything in detail, very friendly and polite..
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Hussain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was superb nd took his time with …
Ayo was superb nd took his time with smile to explain nd wa very professional.
4 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hi Debbie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very friendly and lovely person
Very friendly and lovely person
30 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey Carmen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Seen Rose and Tori assistant manager
Seen Rose and Tori assistant manager, forever grateful for kindness and help given.
very satisfied with the solution, comfortable and fast resolution, moved from PAYG to contract for 2 number. Recommend!
26 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey владимир ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I bought a new phone and wanted to keep…
I bought a new phone and wanted to keep my old number because I have been using this number for over 10 years. Despite receiving a text message that everything would be sorted out within 24 hours. They did nothing. They charged £60 for two accounts. Although they sent me an eSIM card. I wrote to them and they offered me a SIM card with 3 GB internet. The next day they disconnected my internet everywhere at home too. They said that I had already used 3 GB on the router and phone. I pay £60 a month for iPhone and £32 for broadband. And I have no internet. They only know how to pay the fees without giving anything in return. I do not recommend this company and I will never use their services again. I have been with them for 7 years and this is how they treated me.
27 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hi. We're sorry to see you've not had a pleasant experience with us and we'd like to put this right.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Good service and conversation with…
Good service and conversation with Ayodele :)
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Great to hear Iris, thank you for sharing!
Vodafone Social Media Team
Ayo was very helpful and gave me the…
Ayo was very helpful and gave me the best suggestions for all the contracts.
Much appreciated
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found the suggestions helpful for your contracts.
Vodafone Social Media Team
Ayodele service was superb
Ayodele, I really appreciate the warm reception you gave me through your guidance for me getting a new a phone.
Excellent customer service I got from the Vodafone store.
14 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hi Mohammed,
We're happy to hear that you had a positive experience and appreciate the support.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
The retail adviser Ayo, was very polite and…
The retail adviser was very polite and friendly,answered all questions i needed to know about porting to Vodafone and listened carefully,was very helpful.
13 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hi. Thank you for your review for Ayo. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayodele was very kind and friendly
Ayodele was very kind and friendly. And i really appreciated his work with me and my friend. ❤️😍
11 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hey MameCoumbaDieng,
This is fantastic to hear! We really appreciate the feedback for Ayodele.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
very helpful
very helpful. Ayodele - was very helpful in the shop!
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bristol Experience
Hi Orla.
We're happy to hear that our agent Ayodele was helpful.
Thank you for sharing your positive experience with us,
Vodafone Social Media Team
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