Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Ver mais
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Localização
Alterar localizaçãoUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Ver mais
A empresa respondeu
I came I store and saw Callum to pick up my new phone and transfer my data. The staff were very helpful and professional. Will be returning again⁰¹
A empresa respondeu
Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Broadstairs
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Reino Unido
4,9
Excelente
319 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Carl was absolutely brilliant
Carl was absolutely brilliant . So friendly and pilot and answered every question we had .
Highly recommend
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sam was lovely
Sam was a great help. She was very helpful and professional, I’m very pleased with her service. Thank you!
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Cab,
Thanks for your review for Sam. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Harry helped and assisted with…
Harry helped and assisted with everything we needed
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Albert. Thank you for your review for Harry. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carl has been the best customer service…
Carl has been the best customer service I have had trouble for a week going back and forth with Vodafone. Carl in Broadstairs is great at customer services
6 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Jessica. Thank you for your review for Carl. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with Carl
Very pleased with Carl, (advisor) helped me with my phone he was also very polite
6 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thanks for your five star review, Mr Mayhew! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful young lady
We were helped by Sam today and top marks for her customer service skills, she was incredibly helpful and got us set with the best deal for broadband. We left very happy with the service provided.
Thank you very much Sam
28 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Meg,
Thanks for sharing your fabulous feedback for Sam. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exemplary Customer Service
I recently visited the store to enquire about upgrading my handset. Carl demonstrated excellent knowledge about the different options available and answered all my questions with confidence. His empathetic demeanour and genuine willingness to help made the entire process smooth and enjoyable.
Carl is a true asset to his team and shows great promise in his newly chosen career. I wouldn’t hesitate to recommend him to anyone looking for exceptional service. As I witnessed when I returned to the store later to complete my purchase; whilst I waited for him to complete his work with other satisfied customers.
Keep up the great work!
22 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi, It's fab to see Carl made such a good impression on you Paul, and made upgrading so simple.
Thanks again, The Vodafone Social Media Team
Carl was excellent and explained…
Carl was excellent and explained everything in clear details
20 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Lyn. Thank you for your review for Carl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carl and Sam
Carl was polite and sound helpful and his service was excellent. Sam was assisting and I am sure she will soon be a valuable member of your team. Both deserve recognition for there service today.
17 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
New customer
Carl was very helpful in helping me choose my new broadband package with Vodafone
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Emma,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The shop assistant Robert recovered my…
The shop assistant Robert recovered my mobile phone that wouldn’t charge. Very helpful and arranged a 24 month new sim only deal.
Many thanks for all your help
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hello,
It's great to hear about the positive experience which you received in store from Robert, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing
Amazing, Harry made my visit worth driv8ng in. All good. You people are best. A very happy customer and loyal too.
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hello,
It's great to hear about the positive experience which you had with Harry. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Staff
The staff went above snd beyond to help us with query.
29 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Haley,
Thank you for taking the time to leave us a 5 star review! We're happy to hear how great the team was and the help they have provided you with your query.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Broadstairs
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very helpful friendly service
Very helpful friendly service , Carl top guy would recommend
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Maddie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very pleasant and knowledgeable service…
Very pleasant and knowledgeable service from you staff my member Gee 😀
23 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hey Clifford,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor was very knowledgeable and…
Connor was very knowledgeable and helpful. He took the time to thoroughly explain everything and answered all our questions without hesitation. Many thanks for everything today... we will be back soon!
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi. Thank you for your review for Connor. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
greeted by Connor…
I was greeted by Connor who was cheerful and went through the details of my requirements with understandable details very helpful
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Colin. Thank you for your review for Connor. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Being of the older generation I was a…
Being of the older generation I was a bit confused by the differant contracts. I was served by conner who had so much patience with me bless him .very satisfied customer.
27 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hello, Kim,
It's great to hear about the positive experience which you received in store from Connor, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I wNEW PHONEent into vodafone today in…
I went into vodafone today in Broadstairs to choose a new phone which Chris help me with he was so helpful down loaded my photos and messages and explained a lot more I wish more vodafone shops would of been more helpful tike that all team are so friendly
Many thanks .
17 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi there,
Thanks for your review and your lovely words for Chris! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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