Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Ver mais
A empresa respondeu
I came I store and saw Callum to pick up my new phone and transfer my data. The staff were very helpful and professional. Will be returning again⁰¹
A empresa respondeu
Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Broadstairs
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Reino Unido
4,9
Excelente
319 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service from start to finish and Sam was very knowledgeable and patient with everything I asked her.
23 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi June,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Connor was so helpful and useful I…
Connor was so helpful and useful I cannot thank him all the rest of the team high enough for how much to help me. I had a huge broadband problem and they sorted it for me.
10 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hello Stella,
It's always our aim to provide a helpful service, so it's great to hear that Connor delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Connor severed me today
Connor severed me today, and I was extremely happy with the service and customer care given to me.
Thanks again Connor
6 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Nichola,
We really appreciate your wonderful feedback for Connor, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Samantha was very helpful
Samantha was very helpful - thank you
Tested signal of área and found deal best for my needs
19 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Karen,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We asked for Samantha as we’d dealt with her before
We asked for Samantha as we had seen her a couple of weeks ago. She gave us some good advice and we went back to carry it out today. Very pleasant young lady who looked after us well.
16 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hey Sue, sounds like Samantha made quite an impression on you during your recent visits. It's great to see you can rely on our team to help.
All the best, The Vodafone Social Media Team
Callum was extremely helpful and…
Callum was extremely helpful and knowledgeable. Very polite and pleasure to deal with. Thank you.
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thanks for your five star review, Mary! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help from Samantha and even went…
Great help from Samantha and even went 10 minutes past closing time to ensure my phone was set up. Definitely best service in the area.
7 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Lewis. Thank you for your review for Samantha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pleasant experience
Very helpful, friendly team. Connor, who served and assisted me with the purchase of my new phone and plan, was professional and friendly in his approach.
7 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thanks for your feedback for Connor. It's great ot hear how they were able to help you today. All the best, The Vodafone Social Media Team
Chris at Westwood cross was amazing…
Chris at Westwood cross was amazing helped sorting mine and daughter s phone out professional knowledgeable and extremely helpful
Thank you
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thanks for your great feedback for Chris. I'm glad to see he was so helpful. All the best, The Vodafone Social Media Team
Samantha was very helpful
Samantha was very helpful, knowledgeable and patient. Especially as I wasn’t sure how to go about changing my internet provider.
25 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good experience.
Samantha was great got my phone and broadband upgraded even after some initial problems she worked hard to resolve them for me.
Thanks
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Jonathan,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service and clear explanations to…
Great service and clear explanations to all the products in question.
Samantha did so exceptional in providing service to me. I really got what i wanted.
21 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Eunice,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had a problem with my phone and Carl…
I had a problem with my phone and Carl was amazingly patient and even though the phone wasn't sorted he helped me with my alternatives.
19 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hello, Stephanie,
It's great to hear about the positive experience which you received in store from Carl, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
I called in to the Westwood Cross shop and was greeted by Connor. He was extremely helpful and knowledgeable when discussing SIMO plans and upgrade regarding my broadband to fibre. I didn't feel under any pressure and was very happy with the service he provided. Thanks again Connor for all your help.
7 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Kas,
This is a great review for Connor. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Harry was very helpful & and answered all questions. He also managed to get my monthly bill down which is great.
Superb service.
9 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi there,
Thanks for sharing your fabulous feedback for Harry. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy customer!
Samantha helped my mum and I today and she was absolutely brilliant. I had a little one and we stayed longer than planned in the shop and Samantha offered to see what they have in the fridge in case he’d like anything. We didn’t raid their fridge, but finding a person like that is so rare. I am so grateful. She was also super helpful with helping us choose options and set my mum up on her new device, as well as exploring my broadband renewal options. The whole team at the Broadstairs Vodafone shop is wonderful. I have been working with them for over two years, for all my mobile and broadband needs. Karl was great at helping me narrow down the best phone options for my business needs too. Great experience! Thanks guys.
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Nokuthula,
This is lovely feedback for Samantha and Karl. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Harry was a great help
Harry was a great help. Very knowledgeable and explained everything. Very friendly.dly service. Glad I changed to Vodafone
28 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Would like to thank Chris for him being…very helpful.
Would like to thank Chris for him being able to sort out my problems with my phone and also with my wife's phone, he went above and beyond to help me and was very professional in his approach to helping me solve the problem.
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Michael,
We really appreciate your fantastic review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful
Sam was very helpful. She listened to what I needed, explained the different options available. Showed me exactly what I would be paying each month etc.
27 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hello, Katie,
It's always our aim to provide a helpful service, so it's great to hear that Sam delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam and Chris were very helpful…
Sam and Chris were very helpful advising the different options available and stayed after closing time to finalise all the contract details.
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Richard, Thanks for your fab feedback for Sam and Chris, it's awesome to see they took the time to make sure your deal was sorted before closing.
All the best, The Vodafone Social Media Team
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