Vodafone UK - Burnley Opiniões 

289
•
TrustScore: 5 em 5

4,9

36 The Mall, BB11 1BA Burnley, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into your Burnley store and was served by Keifer. He was so helpful, professional and friendly and gave me some great advice. Technology isn't my strong point and he was so patient explaining e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into the Burnley store and was served by keifer. Great customer service . Was very impressed by how polite and friendly all the staff were. Nice bright and clean also

A empresa respondeu

Classificada 5 em 5 estrelas

LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 36 The Mall, BB11 1BA, Burnley, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

289 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(289)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Great service. Very knowledgeable & helpful

13 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Liam was amazing helped us get…

Liam was amazing helped us get everything sorted and was very friendly

8 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Jess,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Good work mate

5 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very experienced wuth goid technical…

Very experienced wuth goid technical knowledge

3 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Christine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Good service by Liam at Burnley shop

3 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Eddie,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Store manager Daniel was amazing

Store manager Daniel was amazing, I went into the store just under two weeks ago after a lot of issues including an online advisor without consent removing the number off the sim on the account, meaning it stopped working. After more than 10 calls and online messages I still did not have access. There were multiple issues and as a first time customer of Vodafone, I felt really deflated at the service I had received. That is until I met Daniel, he didn't try to upsell, he didn't talk over me or ignore the multiple issues he sorted it out, and went through the issues with a fine tooth comb. If it hadn't have been for Daniel sorting out 5 very poor weeks of customer service, and the data service I was paying for not being provided, I would have gone to CISAS or the financial ombudsman. Daniel if you are seeing this, thank you for sorting out a very stressful experience.

7 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Liz. Thank you for your review for Daniel. Minus your experience prior to visiting the Burnley store, it's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Natasha and Liam answered all our…

Natasha and Liam answered all our questions and got the right plans for me thank you

15 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Stuart,

What super feedback for Natasha and Liam! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service received

Excellent customer service received, very professional and well mannered.

15 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Alisha. Thank you for your review. It's always nice to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

15 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Lee. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Gold star!

Liam was incredibly helpful, explained clearly to us what we needed to do, and sorted our Son and Daughters phones out. He was polite and knowledgeable. A benefit to the company!

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi James. Thank you for your review for Liam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Extremely helpful, Great advisor

Absolutely great Liam was a fantastic sales advisor.

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Eamon,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Liam was very clear and professional in…

Liam was very clear and professional in dealing with the details of the contract that we took out.

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Kyle,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing experience

Amazing experience, really nice staff and good communication and service!

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Elle,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Liam was excellent in dealing with our…

Liam was excellent in dealing with our upgrade.

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Sally,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really helpful and knowledgeable

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good nice and kind man best of…

Very good nice and kind man best of luck for the future man thanks I’m very satisfied thanks a lot tc

4 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Usman,

This is an amazing review for our colleague in the Burnley store. Thanks for your support.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Great experience with keifer in store

30 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great help with laptop issues

Great help with laptop issues. Anjum was patient and explained everything in a way I could understand

30 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Kevin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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