I went into your Burnley store and was served by Keifer. He was so helpful, professional and friendly and gave me some great advice. Technology isn't my strong point and he was so patient explaining e... Ver mais
A empresa respondeu
36 The Mall, BB11 1BA Burnley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I went into your Burnley store and was served by Keifer. He was so helpful, professional and friendly and gave me some great advice. Technology isn't my strong point and he was so patient explaining e... Ver mais
A empresa respondeu
Went into the Burnley store and was served by keifer. Great customer service . Was very impressed by how polite and friendly all the staff were. Nice bright and clean also
A empresa respondeu
LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... Ver mais
A empresa respondeu
I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... Ver mais
A empresa respondeu
Escrito pela empresa
36 The Mall, BB11 1BA, Burnley, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - Burnley
Liam was amazing helped us get everything sorted and was very friendly

Resposta da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley
Very experienced wuth goid technical knowledge

Resposta da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley
Store manager Daniel was amazing, I went into the store just under two weeks ago after a lot of issues including an online advisor without consent removing the number off the sim on the account, meaning it stopped working. After more than 10 calls and online messages I still did not have access. There were multiple issues and as a first time customer of Vodafone, I felt really deflated at the service I had received. That is until I met Daniel, he didn't try to upsell, he didn't talk over me or ignore the multiple issues he sorted it out, and went through the issues with a fine tooth comb. If it hadn't have been for Daniel sorting out 5 very poor weeks of customer service, and the data service I was paying for not being provided, I would have gone to CISAS or the financial ombudsman. Daniel if you are seeing this, thank you for sorting out a very stressful experience.

Resposta da Vodafone UK - Burnley
Natasha and Liam answered all our questions and got the right plans for me thank you

Resposta da Vodafone UK - Burnley
Excellent customer service received, very professional and well mannered.

Resposta da Vodafone UK - Burnley
Liam was incredibly helpful, explained clearly to us what we needed to do, and sorted our Son and Daughters phones out. He was polite and knowledgeable. A benefit to the company!

Resposta da Vodafone UK - Burnley
Absolutely great Liam was a fantastic sales advisor.

Resposta da Vodafone UK - Burnley
Liam was very clear and professional in dealing with the details of the contract that we took out.

Resposta da Vodafone UK - Burnley
Amazing experience, really nice staff and good communication and service!

Resposta da Vodafone UK - Burnley
Liam was excellent in dealing with our upgrade.

Resposta da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley
Very good nice and kind man best of luck for the future man thanks I’m very satisfied thanks a lot tc

Resposta da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley
Great help with laptop issues. Anjum was patient and explained everything in a way I could understand

Resposta da Vodafone UK - Burnley
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