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Vodafone UK - Burnley Opiniões 

289
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TrustScore: 5 em 5

4,9

Operadora de redes móveis
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36 The Mall, BB11 1BA Burnley, GB

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into your Burnley store and was served by Keifer. He was so helpful, professional and friendly and gave me some great advice. Technology isn't my strong point and he was so patient explaining e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into the Burnley store and was served by keifer. Great customer service . Was very impressed by how polite and friendly all the staff were. Nice bright and clean also

A empresa respondeu

Classificada 5 em 5 estrelas

LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Burnley

Escrito pela empresa

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Informações de contacto

  • 36 The Mall, BB11 1BA, Burnley, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

289 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(289)

39 739 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Excepted service

Excepted service, sorted out my new iPhone and help get everything transferred over for us.

30 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Mark,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tech

Liam was very knowledgeable and explained what would be the most suitable for my needs explaining as we went along I was extremely satisfied with the service I received

29 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Katrina,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Keifer was amazing and couldn’t do more…

Keifer was amazing and couldn’t do more for us in store

27 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Sandra,

It's great to hear how Keifer was able to help, and provide a good experience. Thanks for leaving a review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The guys in store are so helpful

The guys in store are so helpful! Taking the time to find out my needs and what tariff was best for me!! Thank you keifer your customer service was top class and thank you Dan for all the help!! Sabs

14 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Sabina. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had a great experience being served…

I had a great experience being served and advised by Natasha. Real credit to the company, very friendly and smiley.

8 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Maddie,

Thanks for the lovely review and fantastic support for Natasha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very friendly

Very friendly, helpful and knowledgeable. Went the extra mile to help.

10 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Damon,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Pleasant helpful & knowledgeable staff

9 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Toped up by £40 then paid for BVB30 few…

Toped up by £40 then paid for BVB30 few hours after Vodafone taken my last ten pound of credit and give me two GB of data, I never asked for this data I called customer service we're sorry all our colleagues are currently unavailable please try again later well you know they're not busy because it doesn't put you on hold it terminates the call. For months on end now this being continuous issues with Vodafone random text messages problems with topping up & system delays not good enough

26 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Jack,

Apologies for the issue you've faced when topping up. If you still require any assistance, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK where we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The store manager

The store manager, Dan, was excellent! He clearly knew what he was talking about and was able to advise me with lots of detail and awareness about what was a complicated case. Very impressed with him, his level of knowledge and his service.

16 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Roger,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service at Vodaphone Burnley

Liam came across a number of problems on the migration process, he however perceived, and after a little while succeeded in getting it done. At no time was it too much to bother with.

19 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Liam has gone above & beyond

Liam has gone above & beyond, an excellent team member of the Burnley store. Very friendly & his customer service is fantastic!!

16 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Elizabeth. Thank you for your review for Liam. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Keifer was very helpful

16 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Dylan. Thank you for your review for Keifer. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent friendly helpful advice and…

Excellent friendly helpful advice and knowledgeable. Explained everything needed. Kroger was extremely helpful

16 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Consumer,

This is such an amazing review for Kroger. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Good sevice from pleasant staff and…excellent service

Good sevice from pleasant staff and given a good deal on broadband and phone

16 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Mrs Judith Stonier,

Thanks for your review for our Burnley store.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team


Classificada 5 em 5 estrelas

Excellent serve from all the staff

15 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

happy and helpful

Tom at Burnley store very helpful major part of the team. Not pushy got my phone all set up left a happy customer

11 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey John,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great advice from Anjum

Great advice from Anjum. Explained everything really well and very helpful. Got just what I needed!

11 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hey Janet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan the man (That listens and gives caffeine haha!)

The manager Dan at Burnley store was very informative, friendly and helpful with helping me choose the best phone and deal for my upgrade.

9 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi Sandra. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent experience in Vodafone…

Excellent experience in Vodafone Burnley, especially keifer!!

25 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Advice and questions

Friendly approach and was very informative on the questions we had asked. Staff very pleasant and approachable.

11 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Burnley

Resposta da Vodafone UK - Burnley

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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