Miles and brandon were amazing in getting a new phone sorted for me and Richard was amazing and determined ti make sure it was all set up correctly despite all the issues we ran into Couldn’t have a... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I took my old phone into the shop and discussed options with Brandon. He went through several options based on my recorded use over the past 20 years or more. He determined that I didn’t need a lot... Ver mais
A empresa respondeu
Richard gave clear information upon which we were able to make decisions. He was polite and professional in his delivery of customer service.
A empresa respondeu
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bury St Edmunds
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
4,9
Excelente
269 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very satisfied with the service
Very satisfied with the service. Nothing too much trouble sorted everything for me. Highly recommend absolutely wonderful.
3 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Linda. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Who says old people can’t help with new…
Who says old people can’t help with new tech
If your of a certain age ask for John (the old one) who is good with tech and because of his age he can communicate effectively with people of a a more mature disposition
From a Yorkshire pensioner
26 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Peter. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John helped sort my phone and make it…
John helped sort my phone and make it safe
24 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Peter,
Thanks for letting us know what an amazing job John did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quick and efficient service very…
Quick and efficient service very friendly staff members especially Rob and Brandon
22 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey,
Thank you for taking the time to leave us your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Johh is awesome
16 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi there Peter,
Thanks for your feedback regarding Johh. We're glad you had a great experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Richard was Brilliant
Richard was Brilliant! We had difficulty getting our broadband sorted, so visited the store. Richard is friendly and super knowledgeable about everything Vodafone. He calmly took us through our options and we even saved on our original option! He also checked we were on the best deals on our mobiles. It’s so refreshing these days to find a super guy like Richard who wants to give his best to the customer and clearly the company too. Thanks Richard I hope to see every time I visit the store
11 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi there,
Thank you for your review. We're really happy you had a great experience in store and Richard was able to help you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
John was incredibly helpful and…
John was incredibly helpful and answered all my questions regarding my change of ownership plan. Top marks!
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Matt,
Thank for your review and feedback for John.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard was very helpful and polite
Richard was very helpful and polite. Excellent effort.
7 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi David. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service…
Very friendly and helpful service that's why I have returned yet again for my new phone
2 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Hutchens,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing!
Such a lovely team, super helpful. Answered any questions we had, great customer service
2 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Asha,
Thanks for reviewing, and sharing this great feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great understanding of the products and…
Great understanding of the products and happy to help with all queries.
31 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Skelts,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Using mobile phone abroad
Had a question about using my mobile phone abroad as I don’t really know anything about that and Richard was very helpful in explaining what I needed to do,was also very friendly and polite.
31 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Carl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
John was great
John was great. He was efficient in sorting our upgrades.
Unfortunately the system would only let him put one of our phones through.
He then went above & beyond to fix the issue with the other 2 phones, which we were then able to pick up the next day.
31 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Stephanie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Richard is a very pleasant young man
Richard is a very pleasant young man, with a very detailed knowledge of the various Vodaphone terms and contracts. He had a very confident attitude. He researched a number of options available to me, and gave me all the detailed information on everything. He made it very easy for me to choose the way forward, and I am very pleased with the new deal. Thank you Richard, very professional.
28 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi John,
It's great to hear about your recent experience. Thank you for taking the time to review, and share this feedback for Richard.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard is friendly and helpful
Richard was very helpful when I was undecided about which phone and deal to get. He guided the way and was very patient with us and helped sort everything out! He was very friendly too! Thank you Richard.
21 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey,
Thanks for letting us know what an amazing job Richard did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Richard was brilliant
I went to try to get help with a problem I had been unable to resolve in a very long phone call to Vodafone. I was told at first that they could not help me but then Richard stepped in and offered to try. He was brilliant. All was done for me. He was patient, kind and courteous to an old lady which was much appreciated. I am hugely grateful to him for his willingness to help and impressed by his knowledge and skill. Thank you so much Richard
15 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Margaret ,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Efficient and saved me money
15 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Philip,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great friendly service
Great friendly service. Very helpful and informative. Answered all my questions. Very personable and funny.
13 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Charlotte,
It's great to hear your feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard was great
Richard was great, really sound advice. Give him a pay rise, all of them too
5 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Nick,
Thanks for your kind words and taking your time to share the experience in store with Richard.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
John got my phone back working he’s…
John got my phone back working he’s awesome
26 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Sally,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.