My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was alloc... Ver mais
A empresa respondeu
Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... Ver mais
A empresa respondeu
The staff in Vodafone Buxton are always very helpful. Today they spent a lot of time and effort helping to set up a new phone when mine had been lost. It wasn't straightforward as I needed to keep the... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Buxton
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, Reino Unido
4,8
Excelente
129 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Welcoming, knowledgeable and patient staff.
My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in particular, could not have been more helpful and patient. The exact opposite of their online staff and chat bots. Thank you.
P.S. For clarification. This is a review of the Buxton branch of Vodaphone ONLY. They were brilliant. The online/phone service provided by Vodaphone is, in my experience, lamentable.
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
"Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Nisha was polite and professional and…
Nisha was polite and professional and had me set up with my new contract in record time 5 star service ! Would definitely recommend Vodafone Buxton !
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Thomas,
Thanks for the lovely review and fantastic support for Nisha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed a lot of time and support to…
I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was allocated lots of time. All three members of staff on shift were lovely and friendly.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Laura,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in Vodafone Buxton are always…
The staff in Vodafone Buxton are always very helpful. Today they spent a lot of time and effort helping to set up a new phone when mine had been lost. It wasn't straightforward as I needed to keep the same number and also to transfer data from an older phone. They were extremely patient,kind and helpful and really can't thank them enough.
18 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Lynne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was extremely helpful with…
Luke was extremely helpful with clearing viruses off my phone
18 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
"Hey Derek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Georgina in the Chesterfield Vodafone…
Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help you to find out what you are looking for.
Jonathan Crossley-Holland
9 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Heather was very professional
Heather was very professional, competent, friendly and had a sense of humour. Everything she said would happen did and on time. Thank you.
2 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My service with Marjory today at…
My service with Marjory today at Vodafone shop was excellent she was very helpful. I'm pleased with my new phone & new plan.
22 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Gail,
Thanks for the lovely review and fantastic support for Marjory.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really easy experience
Really easy experience, not pushy at all just informative and understanding of my wants and needs. Would recommend
21 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Georgina ,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had great customer service at Buxton…
Had great customer service at Buxton yesterday. Georgina helped me with upgrading my phone and made sure I understood and was happy with new contract. Thank you Georgina.
15 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Mrs Hallam,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Georgina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional customer care from…
Professional customer care from Georgina. Attended to all my queries and solved them within a short time and asked me if there was anything else I wanted.
15 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Justin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Best advice and information
The advice and information given was helpful in making my decision in the choice of phone for me. Amos listened to my requirements and advised the best phone for me.
27 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Pat,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Amos was brilliant. Listened and then loomed at all the contracts I have with Vodafone. He explained options and I came away paying less for more. Thank you.
22 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Service
Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself before helping my wife with a new phone set up and data transfer. All Amos's promised actions happened on time and worked first time. A mention should also be made for Marjory who assisted in an equally helpful manner. We could not be happier with the service we received from Vodafone in Buxton.
17 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A very comfortable experience
The power button on my phone had broken. I always use the Buxton Vodafone shop as the staff are always so helpful. Today I met a new member of staff (new to me) Amos. He was absolutely brilliant, he sorted my new Sim contract, downloaded all my data from my other phone. He didn't make me feel conscience of my lack of knowledge, and showed me how to use some further Apps and settings. If I have any further questions I know I can ask. Amos made me feel comfortable.
19 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amos was great.
Amos was great.
Many thanks for your time and attention to my contracts.
18 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey David,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good service by heather and amos…
Good service by heather and amos problem sorted always good care given
18 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Beryl,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Personal service delivers top quality
Two years ago we chose Vodafone because they have a shop in Buxton and we had invaluable face-to-face personal service. Today we renewed our contract in-store with Amos and the experience confirmed why the personal approach is unbeatable. This was Rolls Royce service. Amos was friendly, cheerful, professional and efficient, He took pains to ensure it was an enjoyable and reassuring experience, answering the most basic of our questions with patience, clarity and expertise. He talked through exactly what we needed and took the necessary care and time to find the best choices for us. I rate the Buxton Vodafone shop and Amos and his colleagues very highly indeed. Outstanding all round.
12 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Peter,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marjory and Amos are an incredible…
Marjory and Amos are an incredible asset to Vodafone.They are both extraordinarily helpful and patient with an old man who is totaly useless with this modern technology. Thank you both. regards Jonathan.
3 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Lawson,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was very happy with the service I…
I was very happy with the service I received in store
26 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.