Originally came in for a new phone for my mother in law. We were greeted with professionalism and made to feel welcome. I then ended up moving my contract over from another provider as the information... Ver mais
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Localização
Alterar localizaçãoUnit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... Ver mais
A empresa respondeu
My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... Ver mais
A empresa respondeu
Went to Vodafone store in Buxton. Met Isaac who talked us throgh upgrading to Samsung 24 ultra. Very friendly and informative discussion and all our questions answered. Will almost certainly follow... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Buxton
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, Reino Unido
4,8
Excelente
134 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff were engaging
Staff were engaging, fun, knowledable and very helpful.
31 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
OUTAGE WHAT OUTAGE !
The vodafone broadband, landline and mobile service all went down yesterday and for several hours. Living in a rural area, we have not way of contacting anybody. Today on the Vodafone website, you wouldn't know there had been a problem. There is no mention of thir systems going down and no emails to apologise or explain why it has happened.
Vodafone don't give a bloody hoot about it's customers, despite what all their adverts claim.
My contract is up in a few months and one thing is for sure, I won't be renewing with this uncaring, incompetent organisation
13 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
We're very sorry to hear about the issues you experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Very pleased
Amos was extremely knowledgeable and helpful. We arranged 3 better contracts and made some great monthly savings. Really pleased with the service in store. A world apart from the dealings we’ve had with the call centre.
5 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Nina,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service. …
I wanted to single out AMOS particularly for an extremely professional and efficient service. Very helpful and patient. Also Margery and Heather were very helpful.
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Pauline,
Thanks for the lovely review and fantastic support for Margery and Heather.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to sort out a new phone and…
Came in to sort out a new phone and Amos was so helpful. He was very patient explaining how to back up my phone's storage and talked me through everything. Really friendly and helpful staff, will always go with Vodafone as a result
12 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, confusing setting up my phone, more expensive than giffgaff
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Thanks for sharing your feedback,
Vodafone Social Media Team
Excellent customer service
We went into store and were met by Amos who was absolutely brilliant from start to finish - super friendly, understood the issues we were trying to fix, and clearly knows his job inside out. We got 3 new phones and each one was perfect for the person it was for. Amos explained the ins and outs of each phone and the contract that went with it, and was incredibly helpful giving us information about broadband, and iPhone and Samsung watches.
Thanks, Amos, for a stress-free experience. We'll be back to sort out the broadband asap!
29 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Wonderful staff
Wonderful staff, Nesha, Heather, Amos provided a fantastic service. Could not fault the treatment we received.
8 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Nisha was exceptional ..she listened to…
Nisha was exceptional ..she listened to our needs and didnt try to sell us anything we didnt want or need. She was friendly, professional and efficient. Well done Buxton vodaphone.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey CLG,
Thanks for the lovely review and fantastic support for Nisha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amos was wonderful!
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marjory was incredibly helpful and made…
Marjory was incredibly helpful and made the whole process seamless and stress free! Thankyou Marjory
20 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Emma,
Thanks for the lovely review and fantastic support for Marjory.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nisha was awesome in sorting us out…
Nisha was awesome in sorting us out with new broadband and mobile- absolute star
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service & very polite
Excellent service & very polite. All
Sorted very quickly and efficiently
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am writing to express my sincere…
I am writing to express my sincere appreciation for Marjorie, the store manager at your Buxton location. Despite difficulties encountered with my mobile phone trade-in (which were unrelated to Marjorie's actions), her customer service was truly outstanding. Marjorie consistently demonstrated incredible helpfulness, politeness, and a welcoming attitude. She handled the situation with remarkable professionalism, making me feel at ease and engaging in pleasant conversation throughout the process. Her dedication to going above and beyond made a difficult situation much more manageable.
Thankyou
Alex Booth
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Customer Service
I took my sister into the Vodafone shop in Buxton to see if her contract was due for renewal. The Home button on her iPhone had stopped working which made it extremely difficult to operate and so we had hoped that she would be able to upgrade.
My sister has had a couple of strokes and so it can be a little slow going, but the assistant was very understanding and helpful. She quickly checked the account and we were still had a short while to go on the contract. We didn't want to get another phone and so she was quickly able to switch on the soft Home button feature, which I was completely unaware of and the phone was perfectly usable again.
Not done there, she then set about reviewing the contract and made a saving of a few pounds on my sister's monthly bill.
We left the shop, having saved money, with a fixed phone. Good job.
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Richard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service and…
Absolutely brilliant service and friendly help. Can't praise them enough x
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic customer service explaining…
Fantastic customer service explaining everything clearly
26 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey lou,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
I was with a different provider and enquired about the sizes of a new phone. Nisha set me up on Vodafone with a new phone and a new tablet for the same price I was currently paying. Fantastic service highly recommend speaking to Nisha
27 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hi Alan. Thank you for your review for Nisha. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
We were due an upgrade and Ben managed to get us a great deal on a new phone and reduced our monthly cost. Really helpful and explained each aspect of the plans.
24 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Louise,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very Helpful and helped with both our…
Very Helpful and helped with both our Vodafone accounts. Ben particularly was a credit.
24 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Buxton
Hey Matt,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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