Reggie was fantastic helping me set up my phone on 2 separate weekends! He was kind, patient, and helped us so much! A fantastic member of staff to have in your Camberley branch. Thank you Reggie!!!
A empresa respondeu
Localização
Alterar localização11 Cambridge Walk, GU15 3SW Camberley, GB
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Leia as opiniões dos outros
Came to Vodafone today in order to try and sort out a multitude of phone issues. I had the pleasure of meeting Ed one of your customer service representatives who was incredibly helpful. He went above... Ver mais
A empresa respondeu
Would always recommend this store. Was served by Kimberly, who is really lovely and very knowledgeable, which makes the whole process way easier.
A empresa respondeu
Reggie, the customer service agent in the Camberley Vodafone shop provided an outstanding service both with the SIM only plans and the Vodafone 2 home broadband services. He solidified even more ou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Camberley
Escrito pela empresa
Informações de contacto
11 Cambridge Walk, GU15 3SW, Camberley, Reino Unido
4,9
Excelente
300 opiniões
Sem histórico recente de solicitação de opiniões
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The Camberley Store
Went into the store in Camberley after my mobile data went on the blink on day of the global IT issue. Then on holiday so was without internet for two weeks. Added spanner in the works is that I have had vocal cord problems for months so can't speak and so couldn't call Vodafone helpline. Jodie listened to me whisper the issue at her and went straight to work trying to fix it. She did it without the patronising way some mobile phone store staff have, and she made the phone calls for me to the tech team so I didn't have to struggle. When I had to leave the store she said she would wait for the tech team to sort the problem and then contact me to let me know to restart my device. She didn't forget, she did exactly what she said she'd do. They sorted the issue and did it without making me feel like an idiot for not being able to speak, as so many places have in the last few months.
I can't thank Jodie enough. I have been in to say thanks in person but she deserves a great review and so this is it.
Also, I would like to add that I had dealings with Kimberly a few weeks prior to this when she sorted my new contract. Didn't try to sell me anything just to get the sale, she just listened and sorted what I needed, again with no judgement over my voice issues and she went out of her way - like Jodie, to make my life easier. It's so refreshing to have that experience. AND a device store full of female staff, which was fantastic to see. Thanks guys, your service was amazing and I'm really grateful.
3 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Sufy was fantastic at his job explained…
Sufy was fantastic at his job explained everything to me made everything better and got me the best deal and mobile phone
Very friendly member of staff 5*******
25 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Alison,
Thank you for your review and feedback for Sufy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was a very good customer service from…
Was a very good customer service from Gaurav!
He informed me of everything to do with my new contract!
Many thanks for all you’re help!
Andrew
17 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Thanks for letting us know about the awesome service you received from Gaurav.
Thanks, The Vodafone Social Media team
Kimberley Is good a and her customer…
Kimberley Is good a and her customer relationship is great. She is lovely
11 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi there,
Thanks for sharing this great feedback! We're delighted you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful and saved me money.
Very helpful and saved me money.
7 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hello, Angela,
We appreciate you taking the time to provide feedback, it's great to hear you had a positive experience.
If you need help with anything in the future, feel free to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Excellent service from Jan in Vodafone…
Excellent service from Jan in Vodafone Camberley. Perfect customer service. Thank you
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Yousuf was very patient today customer…
Yousuf was very patient today customer service was excellent as should be
5 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hello, Rachael,
We appreciate you taking the time to leave a review , and it's lovely to hear about the great service you received from Yousuf.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Really great help and advice…
Jodie and Kimberley were fantastic and patient. They listened to what we needed and made suggestions that helped us get a solution to upgrading our three phone
29 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hey Rachel,
We're so happy you had such a positive experience in store. Thanks for your feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very knowledgeable
Youssef very knowledgeable, helpful and friendly. New phone and package. Helped with son's contract too
26 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hello, Tina,
Thanks for writing in a review about the service you received. It's always our aim to provide a quality service, so it's great to hear about the positive experience which you had with Youssef.
If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Very helpful staff especially Priya…
Very helpful staff especially Priya fast efficient and explained well
23 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi there,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Excellent Customer Service
Very quick and professional swapping over a SIM and advising on pay as go SIM only contracts. Priya explained all the options to me and super helpful would absolutely recommend the Camberley store.
20 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi S Vooght,
We’re glad to hear you found the best option for you, when visiting the store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful..Good service.
10 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Christina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was efficient with her service
Priya was efficient with her service. It was a pleasant experience to do business with Vodafone.
4 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Florin. Thank you for your review for Priya. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service contract in…
I took out a new talkmobile contract in the Wokingham branch,I was assured that I would be able to get mobile data, but I could not.went to camberley and the young called Jan was sooo helpful.she spent ages sorting it out.she finally did and now I have mobile data.would give 10 stars if I could.
16 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi susan,
We're sorry to hear you had to g to another store to get your mobile data working. It's great to hear that Jan helped to get it up and running for you. Thanks for taking your time to share this review. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from yosef thank you very…
Great service from yosef thank you very much, happy customer.
16 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Mr Alan Green,
Thanks for taking your time to share this review for Yosef. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great and quick service by Youssef
Great and quick service by Youssef. Best Vodafone store out there.
15 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Mick,
Thanks for taking the time to write such a great review! We're delighted that Yousef was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really good professional honest from…
Really good professional honest from Kimberly in the store
11 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Matt, It's great to see Kimberley left such a positive impression on you.
Thanks again, Vodafone Social Media Team
Really great experience
Really great experience. Supper helpful with the transaction and wonderful people to talk to. Really quick and easy. I am always happy to come inside and sort out all my questions and issues.
7 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Tim. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kimberly is first class
Kimberly is first class. So approachable, knowledgable and helpful. A valuable asset to your company. Thank you for being amazing.
28 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hey Vanessa,
Thanks for the lovely review and fantastic support for Kimberly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service when my son had his…
Great service when my son had his mobile pinched and Kimberley sorted out a new sim
14 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Garry,
Thank you for reviewing and sharing this feedback for Kimberley.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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