Came to Vodafone today in order to try and sort out a multitude of phone issues. I had the pleasure of meeting Ed one of your customer service representatives who was incredibly helpful. He went above... Ver mais
A empresa respondeu
Localização
Alterar localização11 Cambridge Walk, GU15 3SW Camberley, GB
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Leia as opiniões dos outros
Would always recommend this store. Was served by Kimberly, who is really lovely and very knowledgeable, which makes the whole process way easier.
A empresa respondeu
Kimberley Court is so great, such a helpful, friendly and professional lady. Any problems she can deal with it so quickly.
A empresa respondeu
Reggie, the customer service agent in the Camberley Vodafone shop provided an outstanding service both with the SIM only plans and the Vodafone 2 home broadband services. He solidified even more ou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Camberley
Escrito pela empresa
Informações de contacto
11 Cambridge Walk, GU15 3SW, Camberley, Reino Unido
4,9
Excelente
300 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Superb customer experience
2 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hello, Marian,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Youssef at Vodafone Camberley has been…
Youssef at Vodafone Camberley has been amazing in helping resolve a technical fault. Thanks Youssef
2 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hello, Jon,
Thanks for letting us know what an amazing job Youssef did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Help with migrating data
My father needed help with migrating his data from a very old android phone and we popped in and saw Kimberley at the Camberley branch who was so so helpful. Such a positive experience, so knowledgeable and just great being able to speak to a human!
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hey Caroline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kimberley was super helpful with…
Kimberley was super helpful with resolving a problem with my SIM and simultaneously managed to save us some money on our various contracts. Great service, she deserves a promotion!
23 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hey,
Thanks for letting us know what an amazing job Kimberley did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service, chatty, informative and polite.
A credit to Vodafone Camberley
19 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Mr Cooper,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Yourself was very helpful and…
Yourself was very helpful and informative. He explained everything to me in detail and answered all my questions fully
18 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Karina,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Youssef was very patient and helpful
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Shereen,
This is lovely feedback for Youssef. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I would like to thank Kimberley for her…
I would like to thank Kimberley for her outstanding customer service!!! Kimberley is professional, informative and a massive asset to Vodafone! Absolutely blown away by her level of knowledge and communication. Thank you Kimberley, you’re a STAR!!!
10 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Tatiana. Thank you for your review for Kimberley. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and help by Youssef with…
Great service and help by Youssef with my phone
9 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Dennis, thanks for your wonderful feedback for Youssef.
All the best, The Vodafone Social Media Team
Amazing Service
I got served by Youssef. He was amazing and very helpful with my port over and issues, even though I did the order online
8 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Thanks for your fab feedback. for Youssef. I'm glad to see they were able to help with your porting request.
All the best, The Vodafone Social Media Team
Kimberley is the best!
Kimberley in your Camberley branch is an absolute treasure. She went above and beyond to help with a problem on my account which I’m very pleased to say was resolved quickly and efficiently. Kimberley is a very valuable asset to Vodafone.
7 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi there,
Thanks for taking the time to write such a great review! We're delighted that Kimberely was able to left such a wonderful impression. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Camberley
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very easy experience :)
I came in for a new phone and Youseff was amazing!!!! I was very clueless and he helped me with all questions and struggles I had. Walked away very happy with a new phone :)
23 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Caitlyn. Thank you for your review for Youseff. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jodie was extremely friendly
Jodie was extremely friendly, helpful and professional.
20 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Katie,
This is lovely feedback for Jodie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brilliant service
She was polite, understanding and patient while assisting. Great person to have on your team.
13 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi there. Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service. Priya was exceptional in finding the best deal for my needs. I would highly recommend
8 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Sumitra,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jodie has been great today helping me…
Jodie has been great today helping me with new sims and phones for my business. Great customer service.
4 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi ,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new SIM's and phones Jodie has helped provide.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Camberley
Hey Janet,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, very greatful for the service youseff, Ali great help, greaf understanding of phone and watches and thanks to youseff for setting my watch up
15 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
Hi Dan,
This is lovely feedback for Youseff. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The Camberley Store
Went into the store in Camberley after my mobile data went on the blink on day of the global IT issue. Then on holiday so was without internet for two weeks. Added spanner in the works is that I have had vocal cord problems for months so can't speak and so couldn't call Vodafone helpline. Jodie listened to me whisper the issue at her and went straight to work trying to fix it. She did it without the patronising way some mobile phone store staff have, and she made the phone calls for me to the tech team so I didn't have to struggle. When I had to leave the store she said she would wait for the tech team to sort the problem and then contact me to let me know to restart my device. She didn't forget, she did exactly what she said she'd do. They sorted the issue and did it without making me feel like an idiot for not being able to speak, as so many places have in the last few months.
I can't thank Jodie enough. I have been in to say thanks in person but she deserves a great review and so this is it.
Also, I would like to add that I had dealings with Kimberly a few weeks prior to this when she sorted my new contract. Didn't try to sell me anything just to get the sale, she just listened and sorted what I needed, again with no judgement over my voice issues and she went out of her way - like Jodie, to make my life easier. It's so refreshing to have that experience. AND a device store full of female staff, which was fantastic to see. Thanks guys, your service was amazing and I'm really grateful.
3 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Camberley
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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