Bianca was so helpful and reassuring. She went above and beyond to help me. She put me at ease the whole time. Very happy with the whole experience at Vodafone.
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver mais
A empresa respondeu
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Ver mais
A empresa respondeu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cambridge Grand Arcade
Escrito pela empresa
Informações de contacto
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido
5,0
Excelente
426 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Seeking advice on our Vodafone plans.
Seeking advice on our Vodafone plans.
We spoke to Holly and she was very helpful, answered all our questions and saved us money!
19 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Stephanie,
Thanks for your 5-star review for Holly. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really helpful and quick
Really helpful and quick. Got exactly what I needed. Thank you!
19 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Nathan,
This is a great review. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
we were helped by holly and we had an…
we were helped by holly and we had an amazing experience with her, she got us great deals and saved us a lot of money.
11 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I want to commend Rinkal for her…
I want to commend Rinkal for her outstanding customer service by listening attentively to us and responding with patience ,She is one of the best.I am happy with the phone and the deal as well.
10 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hello Ann,
It's great to hear about the positive experience which you've had with Rinkal. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly's service in Cambridge was…
Holly's service in Cambridge was amazing she found me the best deal and helped me with all my queries. 10/10 service she deserves a pay rise and to be store manager!
6 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Alexa,
We’re grateful for your fantastic feedback for Holly, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tuhin' service
Tuhin at Vodafone Cambridge has given us a superb service.After visit few service providers we decided to go with Vodafone because of him.
5 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Lasitha,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Satisfied
Went to Vodafone Grand Arcade Cambridge to get ipads with my sister. Had the most friendly staff member to assist us, Rinkal. She made the process easy and explained everything to the T.
4 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Mimi,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you Tristan.
I am very grateful for all the help and assistance that you provided me with during the switching of my mobile and broadband accounts to Vodafone. Your kindness, patience, and extensive knowledge were very much appreciated. It was such a positive experience. Thank you very much Tristan and very best wishes for your future.
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Jalna,
This is lovely feedback for Tristan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great guide.
27 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thanks to Safa really appreciate her…
Thanks to Safa really appreciate her help with my case
22 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for letting us know what an amazing job Safa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very nice and efficient
22 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Ziqi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Miss Holly.
15 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Videophone is an amazing
We had the pleasure of meeting Rinkal, an outstanding staff member who was incredibly supportive and guided us step by step, making our task much easier. Her warm smile and willingness to assist all customers truly stood out. We highly appreciate her exceptional service
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Saranga. Thank you for your review for Rinkal. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Online plans not honored by store
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a blatant upsell.
Fortunately I worked with Rinkal who was able to get me a SIM only plan and the second line was close to the price of the plan I found online. She was very patient and was able to find a reasonable solution, despite me being a recent arrival from the US.
5 stars to Rinkal - 1 star to the manager.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi. Thank you for your review for Rinkal. Minus the issues and hurdles faced with the store manager, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for the excellent service…
Thank you for the excellent service from Vodafone, especially Rinkal, who is truly kind and skilled at her job.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Sahel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Helped through applying for a UK phone…
Helped through applying for a UK phone number plan.
31 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Rinkal is really helpful and nice
Rinkal is really helpful and nice. She have to solve all the questions we have. We are very satisfied with her help.
31 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very good experience
Rinkal was very helpful in assisting me with upgrading both phones on my account. She displayed good product knowledge and was very pleasant and professional
29 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Sam,
This is a great review for Rinkal. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Today I was served my Rinkal in the…
Today I was served my Rinkal in the Cambridge store. She was very helpful, efficient and kind with her service. Would recommend speaking to her on your phone requirements!
26 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great help
Great help, Abin was fantastic. Would highly recommend
23 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Dominika,
What super feedback for Abin! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.