Bianca was so helpful and reassuring. She went above and beyond to help me. She put me at ease the whole time. Very happy with the whole experience at Vodafone.
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver mais
A empresa respondeu
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Ver mais
A empresa respondeu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cambridge Grand Arcade
Escrito pela empresa
Informações de contacto
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido
5,0
Excelente
425 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly and knowledgeable member of staff
My visit to the Vodafone branch in Grand Arcade in Cambridge was brilliant. I've been searching for a phone contract to suit my needs and budget for a while. Upon my arrival in the branch I was acknowledged by a friendly member of staff Inayath who was very helpful and knowledgeable. He is an asset to the team in my opinion.
21 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Marta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Lucie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Sheila,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help with lost phone
Holly knew exactly how to resolve my problem listening intently explaining to me in non tech terms and got it resolved very quickly
13 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Tom,
Thank you so much for your wonderful review and the amazing support you’ve shown for Holly —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Denisa was super helpful
Denisa was super helpful. I'd been in about a month before with my phone issue after being let down by EE and she just gave really great advice. Finally found the time to sort my phone out and get it fixed and she just so happened to be in the store working. She remembered me immediately asked how I was and how the phone was. Once I explained she was straight on it and getting everything sorted for me. Couldn't have asked for a friendlier person and better service.
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Chapman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Cambridge
Demisa was Very helpful and patient and after being in the Vodafone shop few times that was the best advise i have had.She also helped to solve a technical issue that I had in my phone. Very good customer service.
15 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Farshid,
Thanks for the lovely review and fantastic support for Demisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abin is a dedicated and proactive team…
Abin is a dedicated and proactive team member who consistently delivers excellent results.His strong communication and problem-solving skills make him a valuable asset to Vodafone.
14 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Albin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly in the Cambridge branch was…
Holly in the Cambridge branch was exceptional at helping me sort out my problem. So friendly, helpful and courteous. Happy customer !
14 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service by Rinkal
I visited the Vodafone store in Cambridge and was helped by Rinkal, who truly went above and beyond. She was incredibly polite, patient, and knowledgeable. I had quite a few questions, but she answered every single one with a smile and clear explanation. Her customer service was exceptional and made the whole experience smooth and pleasant. Thank you, Rinkal,
9 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Mik,
Thanks for the lovely review and fantastic support for Rinkal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient and clear
3 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Roisin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Mobile Consultation Experience
I had an outstanding experience with my recent mobile consultation from Holly. From start to finish, the process was smooth, convenient, and incredibly helpful. The consultant was punctual, knowledgeable, and attentive to my needs. She took the time to understand my concerns, provided clear explanations, and offered practical solutions tailored specifically to my situation.
What stood out most was the level of professionalism and the personalized attention I received. It was efficient, hassle-free, and surprisingly in-depth for a remote session.
Highly recommend this service to anyone looking for expert advice on the go — it truly exceeded my expectations.
1 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Li,
Thanks for the lovely review and fantastic support for Holly. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Abin was very kind and helpful, got my request sorted smoothly! Many thanks to the staff :)
29 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Mina,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Minerva,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly and helpful in the…
Really friendly and helpful in the Cambridge store today. I came in to charge my phone for a few minutes and Henry moved me onto a much better deal whilst I was waiting. Thank you! ☺️
21 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service.
Great customer service.
Attention to detail with broadband and mobile phone contract.
A good monthly saving was made by visiting this store today.
Was served by Matthew
16 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey James,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly was great!! *****
Your attendant, Holly was extremely helpful and knowledgeable about Vodaphone services. We had a query about international roaming which she answered completely to our satisfaction. She also assisted me with upgrading my Vodaphone account, and helped me save a bit of money in the process. She was very cheerful and seemed pleased to help us. Definitely five stars for Holly!
15 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Stevenson,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Anisha,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rinkal was very helpful and knew what…
Rinkal was very helpful and knew what was needed
5 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Avril,
We really appreciate your wonderful review and the amazing support for Rinkal.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb Vodafone customer service from…
Superb Vodafone customer service from Holly
26 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi James,
This is lovely feedback for Holly. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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