Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at... Ver mais
A empresa respondeu
Localização
Alterar localização3 The Parade, CT1 2JL Canterbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Ver mais
A empresa respondeu
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Ver mais
A empresa respondeu
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Canterbury
Escrito pela empresa
Informações de contacto
3 The Parade, CT1 2JL, Canterbury, Reino Unido
4,9
Excelente
270 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A Team
Got in there and didn’t want to leave!
brilliant staff very helpful
Shoutout to Sharna and Sophie 🥹 and let’s not forget Ed 😉
22 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Sharna was amazing
Sharna was amazing , excellent service :-)
21 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hey Becky,
Thanks for letting us know what an amazing job Sharna did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was very helpful and went above…
Josh was very helpful and went above and beyond to help. He was also very friendly.
19 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
HI Amelia,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service!
Sophie and Joe were very helpful when dealing with our enquiry regarding switching broadband services. Both took the time to make the switch easy and helping save money in the process. Great service!
9 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hey Amy, Thanks for your feedback for Sophie and Joe. It's great to hear how helpful they were helping you switch 😊 All the best, The Vodafone Social Media Team
Low cost phone help
Buying a phone for a 93 year old who want minimal cost, but wanted to be able to do calls and emails. Really good explanations from Sharna on the different models and help with setting up phone, even though the overall sale price was modest
10 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Teresa. Thank you for your review for Sharna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joe and his team made me and my dog…
Joe and his team made me and my dog very welcome. Shannon was great giving me the product I need for my work. Thank you.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Joel. Thank you for your review for Joe, Shannon and the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Sharna! STAR!!! Thank you Vodafone, Canterbury :)
I cannot thank Sharna enough for her help with my phone issues. She was exceptionally patient, took time to sort and explain everything. She went above and beyond to manage and sort a very complicated issue. She is an absolute star and Vodafone are lucky to have her work for them... I will also mention Josh as he also helped with some queries:) A lovely, friendly shop and every single member of staff are fantastic! THANK YOU SO MUCH!!!!!!
27 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi. Thank you for your glowing review for Sharna, Josh and the team. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped in the shop
Very quick and easy to sort out the issues. Great service and got the best deal and advice.
18 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Gary,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sharna was very helpful and a pleasure…
Sharna was very helpful and a pleasure to deal with.
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Paul,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Went to the Canterbury shop to see about a new phone and plan.
Went to the Canterbury shop to see about a new iPhone and getting a new less expensive plan. The assistant- Sophie- who helped us could not have been more helpful and efficient. Found us a more economical plan, helped in the choosing the new phone and was very patient with a lot of questions from two very ‘non-technical’ people.
On the basis of this experience I would have no hesitation in recommending Vodafone to any one.
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Colin,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Top notch service!
I had the pleasure of being served by Josh at Canterbury Vodafone today. He was friendly, professional and answered all my questions quickly with explanations even I (zero technical knowledge) could understand. Thank you Josh, top notch service!
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Anna,
This is lovely feedback for Josh. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Always helpful and friendly
Very helpful and got a great deal.
The guy (James) did his best to search for the better deals that suited us.
Friendly and approachable.
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Lisa,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Making me enjoy spending more money
My experience was great due to the great staff team. They are really welcoming and convincing. Shama is definitely my favourite and I wish she could attend to me always🥰. I could spend all my money here. The company is different hiring right.
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful
Good customer service today from Aria. Bit of a challenge sorting our teenagers phones out for us but she was v patient and explained everything well
23 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Louise,
Thanks for sharing your fabulous feedback for Aria. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service, friendly, helpful, not too technical, and saved me money!
16 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Stephen,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amazing service Josh was a real help
16 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Mark,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Aria
Aria, Joe & Ed went above and beyond to help with an errant iPhone with suspicious charging issues.
Their level of customer service was exemplary - they should be commended.
13 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hey Andy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and helped me sort out all…
Very helpful and helped me sort out all I needed
21 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Patricia,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodaphone Canterbury …
The staff who served us were helpful and friendly. They gave us different phone contract options to purchase and didn’t try to sell us a product that was too much for our needs .
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi CJ,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a smooth and great experience with us.
Thanks,
The Vodafone Social Media Team
Very friendly and helpful staff.
Very friendly and helpful staff.
Had a look at many options that were available to us.
14 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Mr R Ford,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a friendly experience with us when exploring your options.
Thanks,
The Vodafone Social Media Team
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