Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at... Ver mais
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Localização
Alterar localização3 The Parade, CT1 2JL Canterbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Ver mais
A empresa respondeu
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Ver mais
A empresa respondeu
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Canterbury
Escrito pela empresa
Informações de contacto
3 The Parade, CT1 2JL, Canterbury, Reino Unido
4,9
Excelente
270 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
brilliant
really good experience, lovely workers, sharna served me and was so polite and helpful would definitely be happy to come back very pleased.
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Thanks for your fab feedback Reece, it's great to see the team were so helpful.
All the best, The Vodafone Social Media Team
Rob was excellent in the service he…
Rob was excellent in the service he provided. Changing my phone was straightforward and stress free.
27 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Mr P Keech,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely helpful, lovely staff
Everyone was extremely helpful when I popped in with a few questions. I didn't feel pressured at all and everyone I spoke too was lovely.
26 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Vanessa,
Thanks for taking the time to leave such a lovely review. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sharna was very helpful and friendly…
Sharna was very helpful and friendly made the experience really personalised and explained everything in great detail :)
23 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Leighton,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
New mobile phone and broadband contract …
Easy to sort out new mobile phone and broadband with added bonus of a 10% discount for taking out both at the same time. Friendly and efficient team who sorted everything out quickly. Thankyou Sophie ! (Ed and Rob too)
21 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Katy,
This is a lovely review to hear for Sophie, Ed and Rob. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great experience
My husband and I went to Vodafone Canterbury and the sales rep, Edward, was great. Give him a raise!
9 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Abigale,
This is such a great review for Edward. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Props to Edward!
Vodafone's customer associate, Edward, was fantastic! He was knowledgeable, warm, and most of all helpful.
9 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Jon,
This is lovely feedback for Edward. Thanks for your kind words and taking your time to share the experience
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I had a great customer service from Locu and Joy…
I had a great customer service from Lucy and Joy to set up my new broadband. They are a real asset to the company.
20 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Akaba,
Thanks for taking the time to review and sharing this great feedback for Lucy and Joy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone is the best
Joe took out time to listen to me and also heard patients for me to make a choice.
2 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Constance,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service from Sharia very…
Excellent service from Sharia very helpful bubbly, very good with helping me understand the break down
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Jane,
Thanks for your amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Edward was amazing .
Edward was amazing .. he was so helpful I was in right pickle with my phone he went through it all step by step set up new phone transferred all my data and checked it all for me before I handed over my old phone top class quality help lovely chap !!
19 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Bee,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The staff greated me when I arrived at…
The staff greated me when I arrived at the store and I was attended to as soon as possible the 2 staff helped me out there names were sharna and Joe
17 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi there,
We love to hear it! Thank you so much for the positive feedback. We're delighted you had such a great experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Sharna is amazing great person talked…
Sharna is amazing great person talked through everything this perfectly
9 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hey Tom,
Thank you for your review. It's great to hear what fantastic service you received by Sharna.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zac gave excellent advice and saved me…
Zac gave excellent advice and saved me lots of money.
9 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Mandy,
Thank you for your review and feedback for Zac. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent Customer Service
Due to family circumstances changing, I went into Vodafone Canterbury to review our family plan. I spoke to Joe, the Assistant Manager who was a fantastic help, explaining everything in layman’s terms and advising me on services that I had in my plan that I didn’t actually essentially need. He sorted out the whole plan and the following day when I came back to sort out my husband’s phone, Tolu helped with that (she was great too) and then Joe came and itemised everything for me so I can more accurately budget each month. We walked away feeling more in control of our family plan budget and a clearer understanding of how each plan works. Joe was a true professional with an extensive knowledge. He is a credit to your company.
2 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hey,
Thank you for your review, the support is much appreciated.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Probably the best upgrade experience…
Probably the best upgrade experience I’ve had with Vodafone & I’ve been a customer for over 20 years !
I had the pleasure of Patrick serving me , acknowledged me as soon as I came into the store and couldn’t be anymore helpful ,
Protect this man at all costs ! Whatever you’re paying him……. Double it with cream on top.
I’ll only ever come to Canterbury now for my phone upgrades etc - as long as Patrick is still there ! See you in 3 years
4 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hey,
We love your support for Patrick, thank you for sharing your experience!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Was very helpful
4 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Vicky,
Thank you for your review and feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tolu was superb
Tolu was superb, excellent service and extremely knowledgeable. Explained everything very well
11 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hey Declan,
Thanks for letting us know what an amazing job Tolu did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zak was a great help getting our phones…
Zak was a great help getting our phones set up after systems not working and being sent away yesterday.
8 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Nicola,
Thanks for taking your time to leave this review for Zak and your patience with going back to the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from all Instorr…
Great service from all Instorr especially Rob the manager. I feel went the extra mile to get my service today.
8 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Canterbury
Hi Jon,
This is such an amazing review for Rob. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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