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Vodafone UK - Cardiff Opiniões 

226
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TrustScore: 5 em 5

4,9

Operadora de redes móveis
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50 St David's Shopping Centre, CF10 2ER Cardiff, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Marcus in Cardiff city centre store absolutely fantastic! He went above and beyond for me today and sorted all my issues out straight away. He’s an asset to your buisness. We need more Marcus in the w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Cardiff

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 50 St David's Shopping Centre, CF10 2ER, Cardiff, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

226 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,9

Todas as opiniões

(226)

39 942 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Feedback

Dragos was very polite and helpful in addition to very knowledgeable he could not do enough for me.

21 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Neil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Customer care.

David was a star, thanks for your help.

19 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Cian,

Thanks for taking the time to review and share this feedback for David.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great advice on upgrading my phone and…

Great advice on upgrading my phone and my son’s lots of options given

16 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic service from the Vodafone…

Fantastic service from the Vodafone store and employees, made my experience so enjoyable. The member of staff dealing with me was so full of knowledge and listened to all my personal requirements very carefully. I’m so pleased with my new phone thank you so so much guys!

2 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Marta,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great Customer Experience

I have been a Vodafone customer for over 10 years and have always received a great customer experience. The main reason I have remained a loyal customer has been driven by the excellent service received from Huw Evans at the Cardiff store. Its always a pleasure seeing Huw who is friendly, welcoming and has given great advice over the years

25 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Leigh,

Thanks for the lovely review and fantastic support for Huw.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Vodafone Cardiff with Dragos…

Went to Vodafone Cardiff and Dragos sorted out 3 upgrades and a new phone for us perfectly. The Vodafone system was slow but Dragos made the time fly by and we had great service and he sorted everything we needed on our visit.

20 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hi Chris,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Got a new phone for a really good deal…

Got a new phone for a really good deal from a lovely guy called Jamie! Helped me get my phone ready for Lisbon as I have had problems with roaming.

17 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Katy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience at Vodafone Cardiff

Great experience at Vodafone Cardiff, thank you so much for all your help, Kyle.

13 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Rose,

Thanks for the lovely review and fantastic support for Kyle at the Cardiff store.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Come on Vodafone pull your finger out

Come on Vodafone.
Pull your finger out get your networking up to standard.
The network here is absolutely disappointed I'm sitting here with no bars on my phone and working off WiFi and calls WiFi calling.
Really don't understand how they not got this right yet.
Where is your number 1 network???.
More like number 10 every time one complain they don't care..

13 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Martin, I'm sorry to hear you're experiencing difficulty connecting to our network. You can check the coverage in your area and check for any known faults using our Network Status Checker: http://vodafone.uk/nsc
If there are no issues showing in your area and you're not receiving the service advised, pop us a DM with your postcode via Facebook - vodafone.uk/3lCYUxW, or X - vodafone.uk/3LXh2xl and we'll take a look for you.
Thanks, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sharon was courteous

Sharon was courteous, well mannered and explained everything about the new phone to us in great detail

5 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Connor is very helpful

Connor is very helpful, efficient, diligent and impeccable.

22 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great

Have a great team in this store always happy to help people with any questions.

Was seen to by Ella who couldn’t be nicer and made the experience Calming and Welcoming And was a lovely person. Would highly recommend The store

19 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

excellent advice and service

Caitlin gave excellent advice and found both of us exactly what we needed at the best price. Very happy customers!

18 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Hugh,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Been in the store yesterday and one…

Been in the store yesterday and one staff named. Jamie is very stressed and very rude try to explain to him what I want. He’s very stressed I try to check with the manager name Huw he’s not helpful at all.very bad and poor advice. Don’t go cardiff store is look like staff in high mood

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hi Fawzy. It's disappointing to see your comments, concerns and feedback. We completely understand the importance of receiving the required help and support. This isn't the smooth experience we wanted you to have, nor the service that we strive for here at Vodafone.

If you still need any help with this or would like us to look into anything further, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Caitlin customer service

Caitlin was fantastic with regards to her customer service and the fact the system kept crashing BUT she kept her cool under a very stressful environment caused by the system issues.

Caitlin talked us through not only the phone contract but I asked about the broadband deals and she went through this with me and advised that this can be delayed until after my contract with Virgin has ended which is awesome!

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Jay,

Thanks for letting us know what an amazing job Caitlin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

Great service, polite and helpful. Patient and has helped us ti fully make out decision and has been respectful and kind. Thank you Jamie

14 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Sebi,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went into cardiff Vodafone

Went into cardiff Vodafone , spoke to Jamie , he was Awsome , made the experience quick and easy !! Can’t fault the service 10/10

27 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey there,

Thanks for reviewing your recent experience in our Cardiff store. It's great to hear Jamie was able to help.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Huw was brilliant.He remembered my…

Huw was brilliant.He remembered my daughter and I from when we upgraded 2 yrs ago.So friendly helpful and professional .Vodafone are lucky to have him

26 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hi Jo,

Thank you for reviewing. We're pleased to hear about your recent positive experience provided by Huw.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent Service from Huw!

Huw was absolutely fantastic. Such a friendly and warming experience from start to finish. Couldn’t thank him enough!!

26 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hey Elin,

Thank you for reviewing. It's great to hear about your recent experience, and how the Huw has been able to help.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

I visited the Cardiff Vodafone Store…

I visited the Cardiff Vodafone Store and was attended to by Dragos. I was very impressed with the excellent customer service. Dragos took time to explain to me the products on offer and was happy to continue my relationship with Vodafone. I would definitely recommend Vodafone to family, friends and anyone looking for a good UK mobile service.

17 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Cardiff

Resposta da Vodafone UK - Cardiff

Hi Chipepo,

Thanks for reviewing. We're pleased to hear about your recent experience, and how you're satisfied with your services.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

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