I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... Ver mais
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Localização
Alterar localização50 St David's Shopping Centre, CF10 2ER Cardiff, GB
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I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Ver mais
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I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Ver mais
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Marcus in Cardiff city centre store absolutely fantastic! He went above and beyond for me today and sorted all my issues out straight away. He’s an asset to your buisness. We need more Marcus in the w... Ver mais
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Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cardiff
Escrito pela empresa
Informações de contacto
50 St David's Shopping Centre, CF10 2ER, Cardiff, Reino Unido
4,9
Excelente
226 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dragos was very helpful in his job and…
Dragos was very helpful in his job and he got our new broadband and sim plans sorted straight away
12 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Ilaria,
Thanks for your review for Dragos. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Great service from the bald guys in the…
Great service from the bald guys in the shop, it was nice to be part of the egghead group and talking about proper things
10 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Ian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A good experience …
Was assisted by Ashley who was helpful and clear. Excellent experience.
4 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Neil. Thank you for your review for Ashley. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amna from the Cardiff St Davids store…
Amna from the Cardiff St Davids store was incredibly helpful, kind, friendly and she solved my issue straight away!! Amna also helped me improve my contract, thank you so much!! 🙏🙏🙏
26 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Tom,
We really appreciate you taking the time to share this amazing feedback with us! Thank you for your 5 star review,
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Dragos was very helpful and…
Dragos was very helpful and knowledgeable. Made the upgrade experience very quick and easy.
8 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Nicola. Thank you for your review for Dragos. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service
This review would have to go to the college catlin in Saint davids cardiff. Catlin was great at helping in sorting my contract out. Was always greeted with a smile a very happy and welcoming girl.
She is the type of college that makes people want to stay or choose vodafone as a provider. Due to my experience and help of catalin I would happily recommend anyone to vodafone. And anyone to choose to go to this wonderful colluge for help .
8 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Zach. Thank you for your review for Catlin. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlyn and Ashley (Cardiff shop) were…
Caitlyn and Ashley (Cardiff shop) were great - friendly, helpful and saved me money. Thank you.
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Alison,
We love to hear it! Thanks for the excellent review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I had very nice experience and quick…
I had very nice experience and quick easy and nice guy name Dragos in Cardiff store helped me to ran away from tree which is i had no service in 3y :))
Thanks dragos
9 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Parham,
Thank you for your review and feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
FI CYNGOR KYLE
Kyle was so patient and helpful. All the staff friendly and far better than Vodafone Liverpool!!
I got support I needed plus a welsh lesson in the process
4 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mifi costs
Can't thank Dave enough from Cardiff Capitol store. Friendly efficient service and cut my MiFi costs by half and simplified the admin. What a star.
21 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Julia,
This is such an amazing review for Dave. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I went into Vodafone yesterday just for…
I went into Vodafone yesterday just for a look and was welcomed yesterday by Kyle with my little boy, throughout the visit he was nothing but passionate and helpful, also Nick helped out too as I was indecisive, thank you lads for the help and helping me choose my new phone and the best plan. Very much appreciated
18 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Chloe. Thank you for your review for Kyle. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conner was very professional
Conner was very professional, kowledagble and considerate. Very patient with me also.
19 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Robert. Thank you for your review for Conner. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service as always
Very good service as always, Dragos found me a deal that I was happy with and went out of his way to help with another account of mine, thank you for the continued good service.
10 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Michael, it's great to see Dragos was able to find you a great deal.
Thanks, THe Vodafone Social Media team
Very good customer care very easy to…
Very good customer care very easy to set up the contract everything clearly explained and sorted quickly
9 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Mike, It's really great to see we were able to help with your contract and left such a great impression on you.
Thanks, The Vodafone Social Media team
Marta was brilliant
Marta was brilliant
Talked me through things in a language I understood
9 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hi Ernest, It's always good to read nice feedback for one of our team. I'm glad Marta was able to help.
Thanks again, The Vodafone Social Media Team
Fantastic customer service couldn't…
Fantastic customer service couldn't have been more helpful. Thank you so much!
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hey Eleanor,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dave at the Cardiff Store was extremely…
Dave at the Cardiff Store was extremely helpful.
He answered all of our questions, helped me look through all of the available deals and got the best one for me.
Friendly, helpful and good for a laugh. Would recommend going in and seeing how they can help you.
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hello,
Thanks for your 5 star review! We're so glad that Dave managed to help with your query and left a great impression.
If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kyle was amazing today
Kyle was amazing today, I went to the shop with my wife for her to update her phone, but he explained my upgraded options and I did mine too. He was so knowledgeable and very professional.
I am a loyal customer to Vodafone and Kyle is one if the reason why, a true asset to the business.
29 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hey Tony,
Thanks for letting us know what an amazing job Kyle did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kyle was a very knowledgeable and…
Kyle was a very knowledgeable and professional person, helping us understand the updated contract plus upgrading our phones. Making the experience easier than expected !
29 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hey Lisa,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Feedback
Dragos was very polite and helpful in addition to very knowledgeable he could not do enough for me.
21 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Cardiff
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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