Jade was friendly, knowledgeable and very helpful. She also kept everything relavent to what I asked for at the beginning. Definitely would recommend.
A empresa respondeu
Localização
Alterar localização37 Scotch Street, CA3 8PY Carlisle, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Jade was very knowledgeable of the phone I was enquiring about . She went over all the information at the end of the conversation
A empresa respondeu
We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... Ver mais
A empresa respondeu
Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Carlisle
Escrito pela empresa
Informações de contacto
37 Scotch Street, CA3 8PY, Carlisle, Reino Unido
5,0
Excelente
319 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Served today by Nathan in Carlisle…
Served today by Nathan in Carlisle store. Very helpful attentive and explained all options thoroughly. Extremely polite and pleasant young man
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hey Alison,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Big thanks to Liv who helped my…
A Big thanks to Liv who helped my Husband & I upgrade our iPhones
She was very professional along with explaining everything in detail
Didn’t feel silly asking any questions as Liv was so approachable
Would definitely call in to see her next time needed
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hey Diane,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served quickly and had great service…
Served quickly and had great service from Liv who was very polite, knowledgeable and professional. A credit to your company.
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jade gave very good advice
Jade gave very good advice, seemed very knowledgeable and didn't rush me when upgrading my phone contract.
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hey Greg,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Jack…
Excellent customer service from Jack one of the best stores in the country
25 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hey Louise,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and friendly
Really helpful and friendly, did what we needed with no hassle!
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent service ever
Poor to Vodafone store in Carlisle on the very windy morning where Jack with lovely smile and warmness help me. Jack help me in every possible warm way, not enough I get better SIM plan, and I came out with the new phone in my hands. He made my day and I'm with new plan and phone. Thank you Jack for all your help x
28 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hi. We're happy to hear that you had a positive experience in our Carlisle store. We appreciate you highlighting the assistance you received and are so glad we could make your day by providing you with a better plan and new phone. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Carlisle
Dan in the Carlisle shop was very helpful in explaining the watch options. Not a hard sell but factual and useful info and made purchasing easy. Recommended
24 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hi. We're happy to hear that the information provided was useful and made your purchase easy. We appreciate your recommendation and are glad you enjoyed your experience in our shop. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broadband Enquiry
We called in today to sign up to Vodaphone Broadband, Nathan took us through all the information required and explained everything to us and made the decision for us easy. Very helpful indeed. All good 👍.
9 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Switching to vodafone
We went into the Carlisle shop to add a phone to an already existing contract and to swap to Vodafone broadband .We were served by Nathan who was brilliant. He talked us through the process , explained everything clearly without putting any pressure on us ( We are both 75 years old and not very tech savvy)
Today we have changed to Vodafone broadband, everything was easy to understand and simple to operate. We are very happy with the outcome.🙂
19 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Good experience
Good experience, Nathan was very helpful with everything 👏
6 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Such great customer service
Such great customer service and mad getting a new phone a easy and enjoyable experience thank you so much to Nathan who helped me in store today
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hi Emma,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Nathan has been fantastic!
Nathan has been fantastic help. Great customer service. Very understanding of a customer with a visual impairment.
25 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hey Andy,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan the man
A sympathetic person who was a great help and helped me understand what was best for me without trying to sell to me. Would reccomened.
22 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jade helped me with my new sim and…
Jade helped me with my new sim and sorted out the problems I was getting, very good worker and informative
19 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The employee who helped me
The employee who helped me, named Jade, did a great job. She was very kind and patient with me. Sometimes I couldn't understand her because English isn't my language. She would explain it to me again. Excellent.
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hi Elisabet. Thank you for your review for Jade. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well Jade was absolutely…
Well Jade was absolutely fantastic,patient and absolutely outstanding customer service. This young lady has earned her salary in just one day. We had a lot of trouble changing number/ address and bank details so Jade helped us with it. It took a lot of time and navigation but Jade persevered and got the job done. Thank you so so so much Jad and will highly recomend her. X
13 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Friendly and helpful
Dan was very friendly and helped us alot
13 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Help in which phone to get
Liv helped me get just what I need in a phone she was very helpfull and patient and a lovely manner, thank you
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
Hey Carolyn
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant
Brilliant. I’ve come away with a new phone and I’ve had a very competent adviser in Jack guiding me through the process. Very happy with the Experience
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carlisle
We're happy to hear that you had a positive experience with our agent Jack and we're so glad that you are pleased with your new device.
Many thanks,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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