Jess and Scar were the most patient ladies who took amazing care of me while I upgraded my phone. Their very welcoming bubbly personalities made the experience delightful to someone who is a tech idi... Ver mais
A empresa respondeu
Localização
Alterar localização2 Castle Street, GL7 1QA Cirencester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I Needed a new phone today and was served by William he was professional, polite and helpful. I would recommend. He guided me through parts I was unsure of. It is a good team there.
A empresa respondeu
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Ver mais
A empresa respondeu
Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cirencester
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
2 Castle Street, GL7 1QA, Cirencester, Reino Unido
4,9
Excelente
238 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sorted with a smile.
Had a very annoying glitch with my phone and Jess sorted it out quickly with a smile. Incredibly knowledgeable and helpful, Jess is probably the fastest phone tech I’ve met. Went through all the possibilities of what the problem could have been and then, with a lovely smile, informed me I had settings turned off that should have been on! Simples. Thanks.
8 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Michael,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer care
Excellent customer care. Keiren at the Cirencester Vodafone store was able to remove a virus from my husband's phone and dealt with numerous other problems my husband was experiencing with his phone. He gave a lot of advice and we could not fault his efficiency and care. Highly recommend!!
4 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The customer service at the Cirencester…
The customer service at the Cirencester branch was amazing particularly Jess and Dan and Zu and 'T'. We were so impressed.
19 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zu Very helpful advice today
Zu Very helpful advice today, thank you
19 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Laura,
Thank you so much for your wonderful review and the amazing support you’ve shown for ZU—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jess from the Cirencester store was…
Jess from the Cirencester store was great very helpful and easy to understand.
16 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Leon,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cirencester
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess has been incredibly patient and…
Jess has been incredibly patient and kind in helping me transfer to my new phone!
26 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Just wanted to give a shoutout to Jess…
Just wanted to give a shoutout to Jess who gave exceptional service when I came in with a technical issue with my iPhone
21 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Gabriella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I saw Jess she was absolutely…
Today I saw Jess she was absolutely brilliant helping setting up my new phone
9 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Frederick,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess and she fixed my…
Today I saw Jess and she fixed my phone, was very calm and helpful while fixing my issue very quickly and wrote down all my points that I need to keep in mind very clearly, she’s very knowledgable, I highly recommend
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess in store and she…
Today I saw Jess in store and she helped resolve my issues
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was so helpful today
Dan was so helpful today, really quick and efficient and had a great conversation! Thanks dan
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Kim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I popped in to the shop at 9am and was…
I popped in to the shop at 9am and was greeted by Jess, who was friendly, helpful and not at all demeaning as I declared I was definitely a dinosaur and need help!
Like a miracle Jess sorted out the problem - I upgraded my phone there end of last year and they were all amazing then. Highly recommend the staff here - I travel from Swindon to Ciren deliberately as the staff are world's away from the Swindon store where my experience has always been rude, unhelpful staff!
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan in Cirencester
Spoke to Dan and helped me with upgrading my phone. Very knowledgeable and helpful. Hugely recommend
23 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jess is exemplary in her knowledge of…
Jess is exemplary in her knowledge of all that Vodaphone has to offer, her customer attitude is exceptional, and she is a nice person to do business with and solve issues.
Top marks !
Well done
Roger
22 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Dakin,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent Service
Jess helped me sort out a phone issue this morning. She was polite, charming, efficient, and exactly the sort of human being I want to deal with as a customer. Well done Jess!
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess ,she is an amazing…
Today I saw Jess ,she is an amazing human being.So is Kieran.
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Maria,
Thanks for the lovely review and fantastic support for Jess and Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess and she helped me out…
Today I saw Jess and she helped me out with my iPad and phone, she was absolutely brilliant and patient
19 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan Cirencester
Dan, who helped me out today, was absolutely marvellous. He was so kind and helpful that the potentially traumatic experience of changing my phone actually became a pleasure.
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Zu
Excellent service from Zu - particularly helpful and patient with me. Thank you very much
6 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Maureen,
Thanks for the lovely review and fantastic support for Zu.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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