Jess and Scar were the most patient ladies who took amazing care of me while I upgraded my phone. Their very welcoming bubbly personalities made the experience delightful to someone who is a tech idi... Ver mais
A empresa respondeu
Localização
Alterar localização2 Castle Street, GL7 1QA Cirencester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I Needed a new phone today and was served by William he was professional, polite and helpful. I would recommend. He guided me through parts I was unsure of. It is a good team there.
A empresa respondeu
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Ver mais
A empresa respondeu
Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cirencester
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
2 Castle Street, GL7 1QA, Cirencester, Reino Unido
4,9
Excelente
238 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Would definitely consider going there again
Went to Cirencester’s Vodafone to upgrade my iPhone finally, haven’t upgraded my phone is store for a long while so was great to have such great service from the person who served me Kieran, helped me understand every step of the process of moving to Vodafone as well as going through how to set up the new iPhone which was extremely helpful & put my mind as ease. Would definitely consider going there again.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Chloe,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Today I went into see Jess tom and…
Today I went into see Jess tom and Kieran, they made the experience so easy and simple thank you guys!!
12 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Katie,
This is lovely feedback for Jess, Tom and Kieran. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Came in as my passwords weren't…
Came in as my passwords weren't working, saw Alex and jess and they promptly sorted my issue and got me logged into the apps I needed to be logged into. Five stars!
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Terry. Thank you for your review for both Alex and Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I saw Jess today she was very helpful…
I saw Jess today she was very helpful and polite / professional
Paul Cullen
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Paul. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for a tech transfer
Came in for a tech transfer. Very efficient and helpful
10 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Rob
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
I saw Jess today and she made the…
I saw Jess today and she made the experience so easy and stressfree
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Sue. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in with issues regarding maps
Came in with issues regarding maps. Alex fixed our issue quickly and efficiently and then dove into my account to see if we could upgrade. He managed to upgrade my broadband for higher speeds and he also helped us leave 02 and take out a new phone and plan on the Vodafone network. 5 stars
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Chris. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly helpful
Incredibly helpful, clear explanations from Kieran
27 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Hamish,
Thank you for you review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
He was really helpful in upgrading my…
He was really helpful in upgrading my sim and setting me up with a secondary sim. Explained future options to consider with upgrading to a new phone when I'm ready in the near future.
24 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Eliza,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Alex was very helpful and took the time…
Alex was very helpful and took the time to get me the best phone for my requirements. Highly recommended.
21 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Mr Pawling,
Thank you for taking the time to review and share your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had an issue with my SIM.Kieran…
I had an issue with my SIM.Kieran managed to sort the problem out for me. Kieran is the most professional sales advisor I have met. He is a credit to Vodafone and a wonderful representation for young people.
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Maz,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Your colleague was very helpful and…
Your colleague was very helpful and patient with me. He helped sort out my new phone after I washed the old one. He took time to transfer everything over for me.
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Ann. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He was incredibly helpful
He was incredibly helpful, spoken in easy to understand terms and got us the best deal
11 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Served by Jess
Served by Jess. Helpful, communicative and made whole experience straightforward.
9 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Dawn,
Thanks for the great feedback for Jess, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We met Jess in the Cirencester office
We met Jess in the Cirencester office.
Helped to sort out all our problems in no time at all! A 5 star girl to treasure!
7 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Jennie. Thank you for your review for Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Highly recommend Vodafone Cirencester
Tom was knowledgeable, helpful and had a very pleasant way about him. His empathy and patience is a rare find. I would highly recommend visiting Vodafone Cirencester and Tom.
27 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey C Walker,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super helpful
Super helpful, amazing customer service from Kieran. And thank you to Tom and Jess. Happily kept my two little boys entertained whilst I had an upgrade :)
24 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Michaela. Thank you for your review for Kieran, Tom and Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service …
Kieran was more than helpful and knowledgeable, great customer service!
22 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Had the most amazing service delivery…
Had the most amazing service delivery by Tom at the Cirencester Shop!!!
Superb knowledge and advice.
Thanks for a great experience Tom!
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Heine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patient member of staff who took time…
Patient member of staff who took time to talk us through process of porting number from one account to another.
Kieran
13 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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