Jess and Scar were the most patient ladies who took amazing care of me while I upgraded my phone. Their very welcoming bubbly personalities made the experience delightful to someone who is a tech idi... Ver mais
A empresa respondeu
Localização
Alterar localização2 Castle Street, GL7 1QA Cirencester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I Needed a new phone today and was served by William he was professional, polite and helpful. I would recommend. He guided me through parts I was unsure of. It is a good team there.
A empresa respondeu
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Ver mais
A empresa respondeu
Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cirencester
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
2 Castle Street, GL7 1QA, Cirencester, Reino Unido
4,9
Excelente
238 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kieran and Tom were both very helpful…
Kieran and Tom were both very helpful above and beyond just shop staff
12 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Adelma,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great knowledge and helpful
Tom and Keiran were great. I popped in for some help after a few days on the phone to Vodafone and they exceeded expectations.
They took the time to find the problem with my account, fix it and then ensure I left with the broadband package I was after, and fitted earlier!
In addition they upgraded my mobile to a cheaper and better contract.
I absolutely recommend this store!
11 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Gary,
This is lovely feedback for Tom and Keiran. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I just had about my best customer…
I just had about my best customer service experience ever. I'd lost my phone, Vodafone central promised a sim card which never arrived, so much distress after a week without a connection to the world. Kieran sorted me out 100% - he's a real expert. The whole team is very helpful - I couldn't recommend it more
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Roy,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jess in your Cirencester office
Jess in your Cirencester office was very helpful and not only cleaned the charger socket but gave me some good advice on my various plans.
A very impressive young lady.
26 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jess and Alex deserve FIVE STARS !!!!!
Jess and Alex were very friendly and helpful in the Cirencester Vodaphone shop yesterday. The automatic new mobile contract didn’t suit our circumstances and they quickly found a way to give us a much better adapted contract at the same price for 24m. We think they deserve FIVE STARS !!!!!
23 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hello, James,
It's great to hear about the positive experience which you had with Jess and Alex. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone staKieron saved the day…
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point me buying it or the matching tablet if couldn't get my emailmails on it.
11 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Patricia,
This is a great review for Kieron. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Renewing my phone made easy!
I was a bit wary about getting a new phone as I am not very tech. savvy but Tom was brilliant and put my mind at ease straight away. He explained everything clearly and ‘simply’ and made me very comfortable and at ease. I was very impressed with his service and he will be pleased to know that I got my new phone up and running straight away and with very little trouble. I have already recommended his services to a few friends if they ever choose to upgrade their phones in the future and once again I would like to thank Tom for all his kind assistance. Kind regards Dave Osborne.
13 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Dave,
It's great to hear about your recent experience and feedback. Thanks fir reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Very helpful, easy to talk to, informative and got me the best deal!
9 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Callum,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cirencester shop excellent service
The assistant ALEX in Cirencester shop was extremely kind helpful and efficient
9 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Vicki,
Thank you for your review and great feedback for Alex.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kieran was very helpful and…
Kieran was very helpful and informative. He clearly explained everything to me and obviously didn’t had a good understanding of all products.
7 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jess was excellent despite computer…
Jess was excellent despite computer system issues.
2 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hello, Paul,
Thanks for letting us know what an amazing job Jess did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom in Vodafone Cirencester was very…
Tom in Vodafone Cirencester was very helpful and patient sorting out new phones for both of us
23 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Brenda. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant customer service from Jess & Alex in Cirencester
Jess was very competent for a fuss free take on of a new iPhone 16 Pro. Following that Alex was brilliant, patient and flexible in transferring my wife’s data to my old phone
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Allan,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with the team when transferring the data.
Thanks,
The Vodafone Social Media Team
Excellent customer service from Tom
Excellent customer service from Tom
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Charlotte,
Thank you for taking the time to leave us a 5 star review and the amazing feedback for Tom.
Thanks,
The Vodafone Social Media Team
Efficient, knowledgeable and friendly service
Superb service as always from the team. Knowledgeable and friendly, Tom sorted my queries quickly and efficiently. Thank you!
7 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Tim,
Thanks for the great feedback for Tom, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alex Jess and Tom in the Cirencester…
Alex Jess and Tom in the Cirencester Vodafone store are absolutely amazing they listen and give time to talk about the problem or product I can’t thank them enough for their service and support
Thanks 🙏
5 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tom in the Cirencester Vodafone shop is so helpful
Tom in the Cirencester shop could not have been more helpful or patient. We asked him lots of questions about our broadband and mobile contracts. He explained everything patiently and answered all our questions honestly. Much appreciated Tom, thank you so much
5 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Kieran was extremely helpful and polite
27 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Ian , thanks for your feed back for Kieran.
All the best, The Vodafone Social Media team
Outstanding service from Kieran.
Kieran Reeves is outstanding! Very knowledgeable, super helpful, excellent service. Really impressed, Vodafone this guy is a real ambassador for the brand.
25 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Sheila,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very rude staff especially the young…
Very rude staff especially the young girl that works there made me feel very uncomfortable because of the way she looked at me and spoke to me , definitely will not be going here again
15 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi there,
This isn't how we want to be leaving customers feeling. Please message us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.
Thanks, Vodafone Social Media Team
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