Jess and Scar were the most patient ladies who took amazing care of me while I upgraded my phone. Their very welcoming bubbly personalities made the experience delightful to someone who is a tech idi... Ver mais
A empresa respondeu
Localização
Alterar localização2 Castle Street, GL7 1QA Cirencester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I Needed a new phone today and was served by William he was professional, polite and helpful. I would recommend. He guided me through parts I was unsure of. It is a good team there.
A empresa respondeu
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Ver mais
A empresa respondeu
Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cirencester
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
2 Castle Street, GL7 1QA, Cirencester, Reino Unido
4,9
Excelente
238 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jess is amazing
Jess is amazing. Gives fabulous customer care. I certainly wouldn’t go anywhere else 😊
18 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Linda,
We appreciate your feedback and kind words about Linda. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jess was really helpful
Jess was really helpful, pleasant a very smart young lady and a quick thinker, very knowledgeable and was a pleasure to be supported in my misery and she's an asset to Vodafone. :) thank you so much again
16 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hello, Annamarie,
It's always our aim to provide a helpful service, so it's great to hear that Jess delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kieran Cirencester
Kieran very helpful in finding new plans.
Very patient as not really a technology person.
31 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Peter, it's great to see our team were so helpful in finding you a new plan
Jess is just brilliant and so nice and…
Jess is just brilliant and so nice and helpful I wouldn’t go anywhere else all thanks to Jess she is a credit to your firm, should be running it Excellent xxx
30 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Caroline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 stars!!
Came in and spoke to Jess yesterday about me possibly moving to Vodafone from EE. She was really helpful and made sure I knew everything I needed to know about the switch. This made it very easy! Brilliant store!
22 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Theo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom the assistant manager was amazing…
Tom the assistant manager was amazing ,he really went out of his way to help.
He explained everything, made us made very welcome and comfortable as we were in the shop for a while,brilliant customer service and would highly recommend Tom to family and friends ,vodaphone are lucky to have such great staff
16 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Carolyn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Having caused irreparable water damage…
Having caused irreparable water damage to my phone I went to Vodafone in Cirencester for help. I was served by an extremely helpful assistant, Ollie, who sorted my problem out. I cannot praise this shop enough.
13 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Carol,
Thanks for your review and your lovely words for Ollie! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom is a star
Tom is a star! Was so patient and helpful! Thank you for your assistance x
12 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Ethan,
Thank you for taking the time to review and sharing this feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant Help! Thank You
Tom, Jess and Ollie are fabulous. Kind, patient and really, really knowledgeable and helpful.
We had no idea what we were talking about and they explained everything.
The Cirencester store is the place to go!
Thank you
6 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Stephanie! Thank you for your review, it's lovely to hear that you had such a positive experience in our Cirencester store. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
There was no wait which helped!
There was no wait which helped!
Tom the assistant manager was excellent sorting my query and plan upgrade quickly with good explanation.
He had a lovely friendly professional manner in a v timely fashion.
It was a really good service!
2 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Fran & Jo,
This is a great review for Tom. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kieran was really helpful running…
Kieran was really helpful running through all the options with me.
3 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Adrian, It's great to hear Keiran took the time to explain everything for you today.
Thanks, The Vodafone Social Media Team
Jess in Vodafone Cirencester is a little gem
Jess in Vodafone Cirencester is a little gem - super helpful, polite and patient as well as being really knowledgeable - she sorted out my query and carefully explained all my options.
17 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Sarah,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Incredibly helpful, nice people
I went in the other day with some questions about changing network providers. Jess was unbelievably helpful in answering my questions and providing a better understanding to the benefits of Vodafone. Will definitely be coming back soon!
29 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Cj,
These are lovely kind words of feedback for Jess. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service at Vodafone in…
Fantastic service at Vodafone in Cirencester. Thank you to Tom and Jess for the professional and friendly support whilst upgrading my phone and transferring all my data. Really appreciated.
29 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi there,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store in Cirencester.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kieran was very helpful with answering…
Kieran was very helpful with answering my questions and getting my account sorted
27 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Thank you to Kieran at Cirencester
Friendly amd informative staff member. Kieran was very helpful and informative. My family and I recently arrived from australia and are travelling in England for 6 weeks. He explained the options and data packages available and set up new sim cards for us all.
26 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hey Jackie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Thank you Tom in Cirencester
Tom in Cirencester made the process of upgrading to a new iPhone 15 Pro and trading in old phone a very stress free experience. He was extremely professional and knowledgeable and a pleasure to do business with. Thank you so much.
23 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Jill,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Tom helping get the upgraded processed.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Cirencester
Hi John. Thank you for your review for both Jess and Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Salesman very polite & helpful
Salesman very polite & helpful - did not try to sell me anything, just gave me some excellent advice
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hi Jenny,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kieran was absolutely lovely to be…
Kieran was absolutely lovely to be served by, he didn’t make me feel silly despite me being a little old lady asking lots of silly questions. 10/10
26 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Cirencester
Hello, Bea,
Thanks for the feedback. It's great to hear that you received a lovely customer experience from Kieran.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
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