XThe staff at the Clydebank store are fantastic, each and everyone is so helpful and obliging, nothing seems a bother. We come over from Renfrew to your Clydebank shop as the treatment we get is first... Ver mais
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Localização
Alterar localização54 Sylvania Way, G81 2TL Clydebank, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I wanted some advice on a new handset that was user friendly and not over complicated. Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I... Ver mais
A empresa respondeu
Was very frustrated with my phone not connecting to 4 or 5G and had no luck dealing with Vodafone online or by phone. Went into the shop and despite it being busy, Danny spoke to me and told me to com... Ver mais
A empresa respondeu
Getting help with best deals and offers, always seen bye Charlie. He is very welcome and helped me solve issues I had, he always had me walking away happy , knowing everything is sorted. Great cus... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Clydebank
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
54 Sylvania Way, G81 2TL, Clydebank, Reino Unido
4,9
Excelente
137 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Charlie transfered my data over and got…
Charlie transfered my data over and got me a new phone as well. Great services would come back to the shop.
3 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Elspeth,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was welcomed into the shop by Reece
I was welcomed into the shop by Reece, he was very polite and got me seen very quickly. He made sure all my questions got answered. An overall pleasant experience and I have already recommended someone else to the shop
2 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Gemma,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback for Reece.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Charlie fixed my phone as it was filled…
Charlie fixed my phone as it was filled with viruses and junk as they call it it took him an hour to fix the issue as it was misbehaving. Great service I'm glad there is a shop I can go to for issues like these. I ended up getting a new phone as well since the price was right.
31 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Catherine,
Thanks for taking the time to review and sharing this feedback for Charlie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SHOP IS BEST 👌
After a severely frustration filled time with the online system and telephone operators making a simple process of changing operators and receiving a new sim card I opted for the physical shop face to face experience. I was seen by a knowledgeable and helpful staff member who had my month long issue sorted within around 5 mins. This is how it should be done.
30 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi. Thank you for your review. Minus your experience prior to your store visit, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was great at his Job and got me…
Charlie was great at his Job and got me a good sim deal
7 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Martin,
Thank you for your review. It’s great to hear of your positive experience with Charlie. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone is the best to be with,
Getting help with best deals and offers, always seen bye Charlie. He is very welcome and helped me solve issues I had, he always had me walking away happy , knowing everything is sorted. Great customer service.
8 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Suzie. Thank you for your review for Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was good at his job very quick…
Charlie was good at his job very quick and very friendly.
15 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Mohsen. Thank you for your review for Charlie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was exceptional in his customer…
Charlie was exceptional in his customer service and met my needs in getting a new phone in my budget. I would definitely come back to the Vodafone branch for any of my phone needs.
10 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Marion,
It's great to hear you found the best phone for you, when visiting the store. Thanks for your review for Charlie.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reece was such a friendly
Reece was such a friendly, helpful and genuine customer advisor. Providing me with the best deal.
9 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Lauren,
It's great to hear your feedback for Reece, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Charlie was very helpful & explained…
Charlie was very helpful & explained all my options & gave my little girl pen & paper to draw while he dealt with me .
30 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hey Gary,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff member Charlie at this branch is the reason I will remain with Vodafone I had seriously been considering leaving Vodafone
At the Vodafone Clydebank branch in Scotland. Staff member Charlie immediately came to my aid as I’m disabled and struggle to walk
His technical experience is first class and his patience with me was reassuring. He made sure I was comfortable throughout and understood each part of the process. He is certainly a credit to the company as his inter personal skills and technical knowledge make him the reason I will continue to remain with Vodafone
21 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sol was lovely and friendly
Sol was lovely and friendly, helped us get our data sim no problem, even updated my details in store easily enough. Thank you :)
14 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Roxy,
Thanks for your 5-star review for Sol. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The man was polite and helpful
The man was polite and helpful and explained everything to me in detail. I am very happy to deal with him.
8 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Awadh,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Charlie at Vodafone Clydebank
Charlie was excellent, went the extra mile to sort out our issue with the sim upgrade. Top marks 👍
7 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Keose,
This is lovely feedback for Charlie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent advice.
I wanted some advice on a new handset that was user friendly and not over complicated.
Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I'm not familiar with modern technology and can find it overwhelming.
He helped me to choose a new handset and I'm very grateful for his understanding.
A very professional and promising young man.
Many thanks Charlie.
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi. Thank you for your review for Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
App transfer from android to iOS
I was having trouble transferring my important apps from my old android phone to my new iOS Apple phone, I visited the store not sure if anyone could help me, when I met Charlie a very professional and knowledgeable member of staff immediately used his know how and very quickly transferred my much needed apps to my new handset.
I was very impressed with his demeanour and ability, he is certainly a real credit to himself and the store in Clydebank, and this should be recognised, he’s definitely management material and I sincerely appreciate his help and wish him the very best moving forward within the company.
Kindest of regards
William Skinner
23 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
5 Stars
Reece couldn't be more welcoming and helpful. I would 100% recommend the team at Vodaphone Clydebank to anyone.
9 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Stevie,
This is lovely feedback for Reece. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service
Excellent customer service - listen to my needs and resolved my sim contract
Danny was 10/10
6 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Eddie. Thank you for your review for Danny. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was having a problem with my new SIM…
I was having a problem with my new SIM card today and the team were most helpful with my query. They were so kind and efficient. Many thanks to Joy and the manager.
Francis.
6 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi Francis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was helpful.got me up ans…
Charlie was helpful.got me up ans running
2 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Clydebank
Hi John,
Thanks for your review and feedback for Charlie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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