Abdi at Crawley branch was extremely helpful and professional. He helped upgrade my contract and change my service to e-sim. I will recommend him to any customer for him to help you with any query.
A empresa respondeu
Localização
Alterar localização1 , County Mall Shopping Centre, RH10 1ff Crawley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Ver mais
A empresa respondeu
Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... Ver mais
A empresa respondeu
Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff mem... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Crawley
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
1 , County Mall Shopping Centre, RH10 1ff, Crawley, Reino Unido
4,9
Excelente
188 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Peter has been a absolutely brilliant…
Peter has been a absolutely brilliant help best guy I have dealt with in Vodafone
8 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hey Jacqui,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kai was brilliant no complaints and I…
Kai was brilliant no complaints and I was going to leave Vodafone
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Crawley
Hey Billy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone undertaking work on the mobile…
Vodafone undertaking work on the mobile cell that serves RH17 area. Service down and expected to stay down for five days. No temporary service provided. Very poor customer and service continuety.
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hey Jonathan,
We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2.
Thanks,
Vodafone Social Media Team
Jai was really friendly and full of…
Jai was really friendly and full of great conversation. I felt at ease and confident i was going to be getting a good deal.
He seems a real credit to the team
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Gracie,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jai—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I was assisted by a friendly and…
I was assisted by a friendly and helpful gentleman called Jai. He sorted out the problem with my phone and in getting me a great deal on a new contract. Excellent service.
23 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hey Noni,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and got the results I…
Really helpful and got the results I needed. Excellent customer service
17 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Customer service provider Jai was very…
Customer service provider Jai was very helpful and polite looked for the best deal for me and is very friendly and welcoming would recommend the service to my family and friends
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Success in reviewing my account!
Ben was super helpful in securing a reduction on my account and adding a new sim for my son's first phone. What made this even better was he managed to secure a sequence of numbers for the phone number. Happy days! Brilliant service. Thank you.
4 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
A great experience with Kai
A great experience with Kai, extremely knowledgeable and more than happy to help with anything. Thanks again!
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi. We're happy to hear that you had such a positive experience! We appreciate your acknowledgment of our team's expertise and helpfulness. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The sales guy (jai) was very helpful…
The sales guy (jai) was very helpful and knowledgeable and polite. Everything went very smoothly and was very informative too.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Crawley
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great.
Really friendly and helpful guys made my experience fun. Happy with the info I received.
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding customer service from Dan
Received outstanding customer service from Dan at the Crawley branch, and I would highly recommend shopping with the Crawley team.
I was after a budget second phone, and I went with Dan's recommendation. Dan talked me through all plans available to me, how much it would cost me on different length contracts, and made sure that I was getting the best possible plan for my needs.
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hey Gabby,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant customer care by Jon at…
Brilliant customer care by Jon at Crawley County mall! Answered all my questions and provided me with the best possible deal!
28 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hey AM,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Freddy and Oliver were great help in…
Freddy and Oliver were great help in helping my husband sort a new phone.
Gave lots of good advice very knowledgeable.
Great service guys 👍
25 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hey Tracey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kai was really helpful
Kai was really helpful! He made the process easy, I was really in a mess and he managed to help me out. So grateful he could help me really quickly!
22 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Kai was fantastic- very patient and…
Kai was fantastic- very patient and knowledgeable about all phones. Excellent service!!
20 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Kai was amazing and I was very happy…
Kai was amazing and I was very happy with his service and banter with Fredrik
18 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Been with Vodaphone 15+ years
I’ve been with Vodafone for over 15 years.
In 2024, I took out a new contract after specifically agreeing with the sales team that it would be under £50 a month. However, I’ve since discovered that I’ve been paying £90 a month instead.
When I raised this in-store, a member of staff suggested that I may have been given an additional SIM card purely so the agent could earn more commission.
I’ve now spoken to three different members of staff, all of whom have said the only option available is to pay to leave the contract early, with no other resolution offered.
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
We're very sorry to hear about the journey you have experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.