Vodafone UK - Crawley Opiniões 

188
•
TrustScore: 5 em 5

4,9

1 , County Mall Shopping Centre, RH10 1ff Crawley, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Abdi at Crawley branch was extremely helpful and professional. He helped upgrade my contract and change my service to e-sim. I will recommend him to any customer for him to help you with any query.

A empresa respondeu

Classificada 5 em 5 estrelas

I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff mem... Ver mais

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  • 1 , County Mall Shopping Centre, RH10 1ff, Crawley, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

188 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(188)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very helpful and reliable got what we wanted

Very helpful and reliable got what we needed done fast and efficient. Kai made sure we understood what we was doing and ran us through every process I highly recommend

30 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

My contract was up for renewal

My contract was up for renewal. I went in there to get a price on either sim only or a new handset aswell. Freddie in Crawley, County Mall was fantastic in quickly working out how much I had remaining on my handset and what the cost would look like if I upgraded. I have dealt with Freddy a number of times and he's always been friendly. Excellent service, thank you.

25 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kai was extremely helpful

Kai was extremely helpful, talked us through the options, and found the right one for us. Thanks Kai!!

16 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback, and we're so glad we could find the right fit for you.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing staff always friendly and very…

Amazing staff always friendly and very helpful

13 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben did an excellent job explaining the…

Ben did an excellent job explaining the product to me.

25 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Mary,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ben —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Hi was in on Saturday to do a deice…

Hi was in on Saturday to do a deice upgrade Ben was first class throughout the whole process

19 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi David,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ben —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service; Ben was so helpful!
Had previously called up but they were not able offer what I was after.
Ben thought outside the box to get us the best possible deals.
Highly recommend.

20 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Emma,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was a delight

Ben was a delight! He explained every detail of the new contract, and was very technical with his information.

1 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Vodaphone Crawley

Ben Southwood provided excellent in fact exceptional customer service. On a very hot Monday he made me smile and showed great empathy for my recent loss. He made the plans clear and was incredibly helpful.

30 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Laura,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

So where do I begin…

So where do I begin… I’m a small business owner based in West Sussex who does weekly markets and I’ve been having some issues arise recently with my phone connecting to data! Went into Vodafone Crawley and was greeted swiftly by the manager Kieron who sat me down and found the solution to my pressing issue! After he did a sim swap for me I’ve noticed an immediate improvement. Cannot thank him enough!

30 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey there,

Thanks for the lovely review and fantastic support for Kieron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Five Star Freddy🤩⭐️⭐️⭐️⭐️⭐️

Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead upgrade my sim to add EU roaming until I can get the phone I want in the near future. Big thanks to Freddy for his help!

29 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Faith,
Thanks for the lovely review and fantastic support for Freddy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had an issue regarding my broadband…

I had an issue regarding my broadband service, went into store and was served by Kai who initially told me there isn’t much they can do in regards to my internet, but he then sat me down, called customers service with me and helped me get someone on the phone who helped me look into the problem and find it.

Thanks for your patience Kai

28 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Beth,

Thanks for the lovely review and fantastic support for Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Served by Kai

Served by Kai - very friendly and efficient. I would highly recommend to everyone.

22 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Alexandra. We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that you found our service efficient and friendly.


If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful guy Noah in Crawley branch…

Very helpful guy Noah in Crawley branch (thinks that’s his name) .shame Vodafone has to charge to get your new fone up & running now. Last time it was free.

5 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Sally.

We're glad you had a positive experience with a staff member at the Crawley branch.

We appreciate your feedback,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic experience from Ben

I delt with Ben at the Crawley branch and he was fantastic from start to finish, he got me a fantastic deal on my phone! Very happy!!

25 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came to the Crawley branch this morning…

Came to the Crawley branch this morning looking for a new SIM only plan. Kieron was very helpful at assisting me with this.

21 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Leon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieran was super helpful today A*…

Kieran was super helpful today A* Service 🤌🏻

21 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Sandra,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was so helpful

Ben was so helpful, brought our bills down and gave us great advice.
Brilliant customer service .

18 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service and very helpful

Amazing service and very helpful

18 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey there
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Kai, thanks so much for the brilliant customer service!! We're very pleased with the outcomes and deals offered.

17 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Smith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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