Vodafone UK - Crawley Opiniões 

191
•
TrustScore: 5 em 5

4,9

1 , County Mall Shopping Centre, RH10 1ff Crawley, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Went into the store today wanting to see what else was out there after spending 15 years with O2 but getting little signal. The new Crawley store fit out looks great. I was greeted at the door b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant store. All the workers there are extremely lovely and knowledgeable and knew exactly how to help me.

A empresa respondeu

Classificada 5 em 5 estrelas

Abdi at Crawley branch was extremely helpful and professional. He helped upgrade my contract and change my service to e-sim. I will recommend him to any customer for him to help you with any query.

A empresa respondeu

Classificada 5 em 5 estrelas

I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Ver mais

A empresa respondeu


Informações sobre a empresa


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  • 1 , County Mall Shopping Centre, RH10 1ff, Crawley, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

191 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(191)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Happy customer

Freddy helped me with roaming back in August and we discussed getting a new phone when I was ready. I visited the shop today and Freddy helped me get exactly what I wanted at the price I wanted to pay. He is very easy to talk to and listened to and acted on my wishes.
It was done quickly and easily and with his sense of humour it was a very good experience.

27 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Stella,

This is such an amazing review for Freddy. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Ben was very helpful while i was in…

Ben was very helpful while i was in store in sorting out 2 old contracts and setting up a 3rd one found the bestbm deals for me. extremely helpful will definitely speak to him again for future needs

24 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hello, Lee,

It's great to hear about the positive experience which you had with Ben. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Would like to sharing an experience

Would like to sharing an experience, some days ago I had accident with swindler on my phone and one fantastic Ben from Vodafone company from Crawley very quickly decide all questions with my account which was really unbelievable helpful! I am very THANK to BEN for quickly help and save my account and all information. Really advice to discuss with him about any info in the office, he is honest!

19 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I went into store on the 16th November…

I went into store on the 16th November to ask an advisor about my upgrade and what my options were. The advisor I had was called Freddy and he was extremely helpful and informative about what my options are. Him and his whole team were very helpful and patient with me which I appreciated.

16 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Tamara. Thank you for your review for Freddy and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kai at Crawley was extremely helpful

Kai at Crawley was extremely helpful, he went above and beyond to get my account moved from Business to Personal. He went through my whole plan and I’m now in process of moving from BT broadband to Vodafone. I’ve never been in the Crawley branch but as Kai is based there we will be going there in future. Thank you Kai for all your help with this.

13 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Fay. Thank you for your review for Kai. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Freddy took time to explore all options…

Freddy took time to explore all options and worked out what was best for me.

12 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Lisa,

Thank you for taking the time to leave us a 5 star review! We're glad Freddy was able to provide the best options for you.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Alice

Excellent service from Alice, makes life so much easier going to the store.

14 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Bill. Thank you for your review for Alice. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The service was polite helpful and…

The service was polite helpful and efficient. Ben was happy to help and gave me good advice

7 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Jenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

BEN !

BEN !! Very understanding professional GREAT CUSTOMER SERVICE,an asset to the team.WELL DONE 👏👏👏👏👏

3 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Lorraine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieron was outstanding today

Kieron was outstanding today . I came in with a problem and he worked very hard to solve it and myself and my daughter were over the moon . Great staff member with an excellent attitude

29 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hello, Steve,

It's great to hear about the positive experience which you've had with Kieron. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Another greatfull customer for Ben

Another greatfull customer for Ben! Thank you for your help and advice for my daughter’s phone and an amazing offer for the broadband.

14 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Vicky,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Ben

22 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Ian,

Thank you for your review and great feedback for Ben.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Ben and still…

Excellent service from Ben and still made it in time for lunch 😎💪 Got myself a new Galaxy Fold and he made the experience super smooth.
Thanks Ben

22 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Evionas,

Thanks for your review and great feedback for Ben.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Kai was knowledgeable and very friendly. Great customer service. Gave me all the information I needed to choose the right phone plan for me. Thanks

20 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hello, Sarah,

It's great to hear that you received a 5 star service from Kai. Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was amazing ,fantastic and very…

Ben was amazing ,fantastic and very kind
Merci beaucoup Ben🫶🏾❤️ hope you do better in french

15 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Justine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Phone contract - BEN

Great service had a good laugh whilst getting me the best deal that I needed.

29 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hello, Shane,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Was served by Liam today who was…

Was served by Liam today who was unbelievably helpful! Would definitely recommend! Thankyou

28 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hello, Mia,

It's great to hear about the positive experience which you had with Liam. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben at Vodafone Crawley

Ben was very good at sorting out an issue with the account we had after setting it up. He knew the options available and didnt try to pursue us otherwise

28 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

We were assisted by a very friendly guy named Ben. We’re glad he took our application. He made it easy and quick!

21 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi there, thank you for leaving us a 5 star review and the feedback provided about Ben's service.
Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was great and very polite

Ben was great and very polite
He is very good vodavone advicer

21 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Khayla,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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