Went into the store today wanting to see what else was out there after spending 15 years with O2 but getting little signal. The new Crawley store fit out looks great. I was greeted at the door b... Ver mais
A empresa respondeu
Localização
Alterar localização1 , County Mall Shopping Centre, RH10 1ff Crawley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Brilliant store. All the workers there are extremely lovely and knowledgeable and knew exactly how to help me.
A empresa respondeu
Abdi at Crawley branch was extremely helpful and professional. He helped upgrade my contract and change my service to e-sim. I will recommend him to any customer for him to help you with any query.
A empresa respondeu
I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Crawley
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
1 , County Mall Shopping Centre, RH10 1ff, Crawley, Reino Unido
4,9
Excelente
188 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ben and Freddie customer service was…
Ben and Freddie customer service was exceptional. Answered all of our questions and we're very friendly.
7 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Thanks for your awesome feedback for Ben and Freddie ☺️ All the best, The Vodafone Social Media Team
Smooth experience
Smooth experience, friendly and knowledgeable service from Ben. Thanks Vodafone.
7 de fevereiro de 2025
Opinião espontânea
Was having problems with my phone…
Was having problems with my phone freezing and not responding. I was due an upgrade so the lovely Ben not only got me a great deal on my upgrade but sorted out all my technical problems. A great guy. Excellent customer service.
7 de fevereiro de 2025
Opinião espontânea
Great service today from Ben at Crawley…
Great service today from Ben at Crawley Vodafone! Helped me out so much with a first phone for my son and a sim deal for myself. Explained everything well, made me feel at ease and was very friendly. I will be back when I need a phone for my daughter! :-)
3 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi. Thank you for your review for Ben. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from the staff at…
Great service from the staff at Crawley, and especially Ben who managed to get my details I misplaced, but also has saved me a little money while updating my phone. Fantastic, and Thank You.
30 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Derek,
We appreciate your fantastic review Ben and the Crawley team! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Most Trusted Network
26 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Amirinderpal,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben is the best he’s friendly and…
Ben is the best he’s friendly and respectful 10/10
21 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Rawchi,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
5 STAR customer service
5 STAR customer service, Ben is really professional and friendly. He got us the best deal!
18 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hello, Greg,
It's great to hear about the positive experience which you had with Ben. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Two thumbs up for Ben👍👍
Two thumbs up for Ben, the sales advisor we've spoke to. He is so helpful, polite and respectful. Highly recommended ⭐️⭐️⭐️⭐️⭐️
18 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi April,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
On my recent visit to Vodafone in…
On my recent visit to Vodafone in Crawley I was served by Ben.
Ben was friendly, funny and also very professional he explained everything to me clearly. Thank you.
8 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Sophie,
This is such an amazing review for Ben in our Crawley store. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Hello,
Hello,
I would like to give your worker @Kai a 10 out of 10 rating for making me a very happy customer and for being very professional I recommend that he deserves a wage bonus for his professionalism or atleast deserves a reward which he deserves.
Thankyou!
Kind Regards,
Liam.
13 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Liam,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service - Crawley branch
The advisor we were seen by today was a gent called Ben. He is professional, attentive, knowledgeable and provided great client care and service. We purchased our broadband with Vodaphone and he went through everything. Would highly recommend the Crawley branch.
8 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Anouska. Thank you for your review for Ben. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service was very rude and…
The customer service was very rude and unprofessional.i have being using mobile and WiFi connection to my residence for so many years but when i wanted to get my prepaid existing number change of my daughters to monthly plan the agent dint even care to offer me the packages instead trying to promote me a new number once. I scanned the qr for customer feedback his total actions change and was more friendly.but I still don’t want to complain but had to now after even so many times requesting for the same number to be activated he has just activated a new number when we put the new SIM card by the agent.i expected more better customer service from this outlet.
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hello,
We're sorry to hear about your experience, as this isn't how we expect our customers to be treated. Your feedback is valued, as we're always looking to improve.
If you'd like to discuss this with us in more detail, please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Ben was extremely efficient
I have been to many vodafone shops trying to get a new phone, the staff did not show any interest in assisting me but my experience today at Vodafone Crawley surpasses all other vodafone shops. The process of getting a new phone was smooth and excellent. Ben was extremely helpful, efficient and professional. Thank you Ben.
21 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Vallerie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Kai at the Vodaphone store Crawley was…
Kai at the Vodaphone store Crawley was excellent. He was really informative and explained all my options clearly. Made choosing a new phone easy.
20 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Gary, Thanks for your feedback Kai, it's great to see he took te time to explain everything you needed.
All the best, The Vodafone Social Media Team
Kai was fantastic
Kai was fantastic, spoke through everything clearly with me and explained what I would get for my money. The deal was amazing and couldn’t have asked for a better experience! Thank you
15 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hello, Lucy,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Kai.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
quick and efficient
Ben was very quick and efficient. Even saving me money on my contract bill.
9 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hello, James,
It's always our aim to provide a helpful service, so it's great to hear that Ben delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was trying to buy a phone online for…
I was trying to buy a phone online for quite some time but it was never successful. Last week I went to vodafone in County mall to get some info about the prepaid sim. I was being directed to BEN who not only ported my prepaid Sim to postpaod Sim but also helped me getting my favourite phone on a 2 year plan. I must say, I was not expecting that it would be this easy. Thanks Ben. You solved my problem!
28 de novembro de 2024
Opinião espontânea
Ben was both friendly approachable and…
Ben was both friendly approachable and professional. He helped me get the best deal for my phone and was very knowledgeable about Vodafone and the product. He also able to get me a good offer with my upgrade.
My only negative with all Vodafone shops is there is NEVER enough agents to serve customers. Although Benbapologied for the wait to see an agent. I waited 40 minutes before being seen. This is the norm in most Vodafone shops. However it was and always is good to have a face to face interaction with agent rather than go on line
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Corrine,
Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service by Ben
Great service by Ben. Got an amazing deal on a Black Friday deal on a 16 Pro and a 15 for my wife
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crawley
Hi Jamie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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