My Local 3 store closed, I went to Vodafone and saw Jam, he was Excellent and fully helped me with my issue and resolved for me. I will come back again for good service!
A empresa respondeu
Localização
Alterar localização57 Market Street, CW1 2EY Crewe, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... Ver mais
A empresa respondeu
Went to sort out my contract in the Crewe store dealt with Tom and Alex and they were outstanding. Really professional knowledgeable and we’re able to help me understand everything I needed highly rec... Ver mais
A empresa respondeu
Kelby, our sales advisor is a very knowledgeable and attentive person for whom time was not an issue, but our understanding of the contract was. He explained everything to our satisfaction after goin... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Crewe
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
57 Market Street, CW1 2EY, Crewe, Reino Unido
4,9
Excelente
152 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Top service again after having problems…
Top service again after having problems with my new phone, trade in sorted, great after care.
23 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi Simon. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Good service, Internet in store to do transfers is awful
31 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hey Adam,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good full fibre
Switched from Plusnet to Vodafone due to very unstable connection, as soon as the switch completed I have had zero problems. the router and extender also work flawlessly.
1 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hey Eduardo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The gent called Thomas.
I got served by a lovely bloke called Thomas, he was extremely polite and friendly, I came in with a issue regarding my mobile device to which he help me solve In a very timely matter. I would happily go here again or suggest anyone to visit especially the lovely gentlemen that is Thomas.
30 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hey Jack 👋
Thank you for your review and fantastic support for Thomas. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic customer care
Tom has been fantastic helping me (across numerous visits to the Vodafone store!) to get a phone contract set up that works for me. He listens and is responsive to my requirements and tailors his advice to me personally. I’m not someone who’s tech-savvy but I’ve come away understanding my contract, very happy with my phone and payment plan and feeling personally cared about. Thank you.
1 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant in the crewe store was…
The assistant in the crewe store was superb. Very professional
29 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hey Roger,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 Star Customer Service. As someone who struggles with Phone…
As someone who struggles with Phone Tech ... discovering that my Phone had died completely and being 100% reliant on it for my work and travel... as ever Vodafone Team at Crewe... thank you. I need to namecheck Kelby who in 45 minutes delivered solutions to my problems and is a brilliant ambassador for Vodafone!
31 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hey David,
This is fantastic to hear! We really appreciate the feedback. Glad to know your concern was looked into and sorted by Kelby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom was very very helpful and really…
Tom was very very helpful and really helped us make our decision re mini… we will be back to sort our contract.
Got talk mobile currently and very pleased with it!
31 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hey Carol,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served and looked after very well…
Was served and looked after very well by all staff in the crewe branch
28 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hey Bryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service by Tom he was friendly & helpful., it’s great being able to go into a shop and have an ‘actual’ human being there to help.
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi there,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I’ve just been to Vodafone Crewe and…
I’ve just been to Vodafone Crewe and was served by Kelby.
Kelby was very polite, helpful and very professional with the way he dealt with me while I was purchasing my new IPhone.
Well done Vodafone Crewe and especially Kelby.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi. Thank you for your review for Kelby and the team. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff member excellent.
The member of staff “Kelby” at Crewe CW1 branch was excellent. His knowledge and manor combined with the the Vodafone information for changing to a better deal made the visit not just worth while but a good experience. Well done to this young member of staff.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi there,
This is a great review for Kelby. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
The staff were very friendly
The staff were very friendly, they we are able to help with everything I asked and more. I was served by tom who was amazing and a credit to the store
15 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi Bret,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I was served by Kelby he was amazing I…
I was served by Kelby he was amazing I knew exactly what was happening and he explained everything twice before I even paid for anything and again after I paid I would definitely go back and be happy to be served by him again.
11 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Crewe
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent service and experience
My husband and I upgraded both our Galaxy personal phones today and our home broadband. We were served by Tom who was incredibly friendly, knowledgeable and helpful. It was an absolute pleasure and would highly recommend dealing with Tom at Vodafone. Lovely guy! Thank you Tom.
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service provided by Tom
19 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi Graham,
Thanks for taking your time to leave this review for Tom.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful and made it understanding…
Very helpful and made it understanding and easy to sort, was quick with the process
18 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi Calvin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It is always a pleasure to visit this…
It is always a pleasure to visit this store since however trivial my query the staff members, Kelby and Tom recently, resolved my problems in a most courteous and efficient manner.
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi Warren,
These are lovely kind words of feedback for Kelby and Tom. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful and friendly team
The team were very helpful and friendly, taking the time to answer all my questions without making me feel rushed.
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hello, Billy,
It's lovely to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The manager Tom was extremely helpful…
The manager Tom was extremely helpful and went above and beyond to help me get my issue sorted.
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Crewe
Hi Adam,
This is lovely feedback for Tom. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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