Vodafone UK - Darlington Opiniões 

174
•
TrustScore: 5 em 5

4,8

9-10 Prebend Road, DL1 1NT Darlington, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The manager Dave was absolutely spot on! He’s really nice I didn’t know he is the manager till I finished. Brandon was also polite and representative, Introduced me to the packages, difference between... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was in today for another silly issue with my new phone and nieve served me again as she has many times. She told me she’s leaving to travel to China, she’s such a brave and spirited and kind young... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Neive was absolutely amazing, going through all of our options to get us the best deal possible. Neive really took her time to answer all of our questions and worked through issues with the system, 10... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 9-10 Prebend Road, DL1 1NT, Darlington, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

174 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(174)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Jay was superb

Jay was superb, abit long but helped to manage save my data

14 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Alan,

Thanks for sharing this positive feedback with us! We're so happy you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

New phone happy to get sorted

New phone happy to get sorted. Good work from staff in store

4 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Matthew!

Glad to hear you're new phone is ready to go. Please click here for any device guides you might need to get everything set up as you'd like: https://deviceguides.vodafone.co.uk/. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kitsana vodafone

Kitsana was extremely helpful and patient with me as I was very indecisive but she explained all the different aspects of both phones.

3 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Chloe,

Thank you for taking the time to review and sharing this feedback for Kitsana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you J!

J in the Darlington branch was friendly and immensely helpful. He went above and beyond to resolve the issue with my phone. Couldn't have asked for better customer service.

30 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Avril,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Grateful for the help by Dan the…

Grateful for the help by Dan the manager

Thank you highly recommended 👍

28 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi there,

Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Wonderful experince

Wonderful experince. Well informed staff, friendly and helpful. Katsana was a great help.

24 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Elizabeth,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Exceptional service and very helpful

Exceptional service and very helpful

3 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Thanks for the five star review, Ben! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodaone Social Media Team

Classificada 5 em 5 estrelas

Excellent

Lovely friendly guy, very helpful

13 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Thanks for your lovely feedback Suzanne.
All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Clear and concise information

Clear and concise information; answered every one of our queries; a positive visit.Thanks Dan.

8 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Jay,

It's great to hear about your recent experience and feedback for Dan. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic customer service

Jay was very helpful in finding the right deals to suit our family. He had a great knowledge of what was available and helped us to get what we needed and save us some money.

8 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Mel. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jj was awesome

Jj was awesome, explained everything and tried to dave money where possible. Explained the discounts as well.

5 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Good customer service

Kind and friendly staff who were helpful in my enquiry.

26 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi yb,

This is lovely feedback for our Darlington store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Lovely customer service very…

Lovely customer service very approachable and polite also so very helpful cannot thank them enough for all the help and advice thanks soo much xx

1 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hey Sarah-Jo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly

Friendly, helpful advice explained simply & effectively. Customer service great & answered all questions well - desoite only being 2nd week at job!

6 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Roger,

Thanks for your 5-star review for our Darlington store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Warren was a great help

Warren was a great help, easy to talk to and relaxed. Explained everything and had no problem with questions.

6 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Kim,

This is lovely feedback for Warren. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Very helpful service in store

Very helpful service in store. Everything explained clearly....for technophobs that was great. Exceptional service from Dan.

7 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Helen. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Staff knew what they were talking about

19 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hey Craig,

That's great to hear! Thanks for leaving us the review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very polite and helpful staff at…

Very polite and helpful staff at darlington store. Jacob has explored every option for my mams sim only deal. Found other phones other deals and had a lot of patience with my mam who isn't very technical. Thank you so much.

17 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Erika,

Thank you for the 5 star review! We're so glad you had a good experience in store and Jacob managed to find the perfect deal for your mum.

If you ever need assistance in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic advice and helpful service…

Fantastic advice and helpful service given. Many options given and came out of the shop very happy.

6 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hey Catherine,

Glad to hear your trip to our store left you feeling happy, we appreciate your review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Broadband

Jakob in the Darlington branch was very clear on all process and very helpful, professional demeanor and conducted himself very well. Left very confident with my purchase.

6 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Darlington

Resposta da Vodafone UK - Darlington

Hi Jack. Thank you for your review for Jakob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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