Vodafone UK - Derby Opiniões 

301
•
TrustScore: 5 em 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

301 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(301)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing service from sayfur he was…

Amazing service from sayfur he was helpful and nothing was too much trouble he helped me and my husband save money an absolute super star

18 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Broard band

Sayfur explained everything to me clearly, was very pleased the service thank you

18 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sid was brilliant with support and…

Sid was brilliant with support and advice. Much aporeciated.

15 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Maureen,

Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came in to the Vodafone store in derby

Came in to the Vodafone store in derby, I have been having issues with my current supplier and spoke to Jay and rubel who were so patient with me and helped me get a new deal and sorted my phone out after all the stress I have gone through they have really made my day! Credit to the company excellent service

12 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Alison,
Thanks for the lovely review and fantastic support for Jay & Rubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jade-Now that’s what you call great customer experience

I went into store today and was supported by Jade. She took time to understand what I wanted and was extremely helpful to share different options with me. No pressure, just time to consider what was best for me. Jade made the whole experience simple and straightforward.

9 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Vick,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jade was very efficient and gave us…

Jade was very efficient and gave us multiple options ended up leaving with a great deal! 10/10

8 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Judy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Sales Advisor…

Excellent service from Sales Advisor Sid. He was very patient and informative. Very professional. Thank you

3 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Louise,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sid was so helpful and polite was a…

Sid was so helpful and polite was a pleasure to meet him. He was excellent at sorting out my phone and I would give him 10 stars.

6 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Alison,

Thanks for the lovely review and fantastic support for Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very knowledgeable and very helpful

Very knowledgeable and very helpful.
Jade helped us to get what we wanted.
Would recommend

3 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Simon

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Aasiyah provided amazing service

2 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Freddie,

Thanks for the lovely review and fantastic support for Aasiyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Classificada 5 em 5 estrelas

I am really happy with the service from…

I am really happy with the service from chris the retail adviser i felt welcomed and at ease from the staff certainly would recommend Vodafone

2 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kady is an excellent customer service…

Kady is an excellent customer service and experienced team leader

2 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Mark,

Thanks for the lovely review and fantastic support for Kady.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Aasiyah

Aasiyah, was amazing sorting my new I phone out 5 stars 🌟

1 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Had a great experience at Vodafone…

Had a great experience at Vodafone today. Came in for broadband and left with reduced monthly costs! I want to thank Kady for helping me and for giving me a great service. Sayfur was also a gentleman!

1 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

We went in to upgrade 2 phones

We went in to upgrade 2 phones. Sid served us and was very patient explaining everything fully to us.

23 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey,

Thanks for the lovely review and fantastic support for.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jade was very helpful

Jade was very helpful. Great customer service

She is. A star very knowledgeable

27 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I went into the derby store on…

I went into the derby store on Saturday. I was seen my Miz he was very professional and very helpful. He sorted the two contracts we have out and nothing was too much for him to help. Definitely recommend anyone to go to Vodafone they help get the best deals and nothing is to much for them.

25 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Charlotte,

Thanks for the lovely review and fantastic support for Miz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jade was excellent got a new sim for a…

Jade was excellent got a new sim for a great price customer service was brill!

25 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Shawn,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went in to the derby store today spoke…

Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my information across and also gave me a demo on some of the features. He was an absolute gem so friendly and patient i wish every shop provided such great service, credit to the company.

21 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby

Hey Jean,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Miz sorted me a…

Great service from Miz sorted me a cracking deal

20 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Derby

Resposta da Vodafone UK - Derby


Hey Hussain,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais