Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Ver mais
A empresa respondeu
Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Ver mais
A empresa respondeu
Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Ver mais
A empresa respondeu
Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Ver mais
A empresa respondeu
I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing service from sayfur he was helpful and nothing was too much trouble he helped me and my husband save money an absolute super star

Resposta da Vodafone UK - Derby
Sayfur explained everything to me clearly, was very pleased the service thank you

Resposta da Vodafone UK - Derby
Sid was brilliant with support and advice. Much aporeciated.

Resposta da Vodafone UK - Derby
Came in to the Vodafone store in derby, I have been having issues with my current supplier and spoke to Jay and rubel who were so patient with me and helped me get a new deal and sorted my phone out after all the stress I have gone through they have really made my day! Credit to the company excellent service

Resposta da Vodafone UK - Derby
I went into store today and was supported by Jade. She took time to understand what I wanted and was extremely helpful to share different options with me. No pressure, just time to consider what was best for me. Jade made the whole experience simple and straightforward.

Resposta da Vodafone UK - Derby
Jade was very efficient and gave us multiple options ended up leaving with a great deal! 10/10

Resposta da Vodafone UK - Derby
Excellent service from Sales Advisor Sid. He was very patient and informative. Very professional. Thank you

Resposta da Vodafone UK - Derby
Sid was so helpful and polite was a pleasure to meet him. He was excellent at sorting out my phone and I would give him 10 stars.

Resposta da Vodafone UK - Derby
Very knowledgeable and very helpful.
Jade helped us to get what we wanted.
Would recommend

Resposta da Vodafone UK - Derby
I am really happy with the service from chris the retail adviser i felt welcomed and at ease from the staff certainly would recommend Vodafone

Resposta da Vodafone UK - Derby
Kady is an excellent customer service and experienced team leader

Resposta da Vodafone UK - Derby

Resposta da Vodafone UK - Derby
Had a great experience at Vodafone today. Came in for broadband and left with reduced monthly costs! I want to thank Kady for helping me and for giving me a great service. Sayfur was also a gentleman!

Resposta da Vodafone UK - Derby
We went in to upgrade 2 phones. Sid served us and was very patient explaining everything fully to us.

Resposta da Vodafone UK - Derby
Jade was very helpful. Great customer service
She is. A star very knowledgeable

Resposta da Vodafone UK - Derby
I went into the derby store on Saturday. I was seen my Miz he was very professional and very helpful. He sorted the two contracts we have out and nothing was too much for him to help. Definitely recommend anyone to go to Vodafone they help get the best deals and nothing is to much for them.

Resposta da Vodafone UK - Derby
Jade was excellent got a new sim for a great price customer service was brill!

Resposta da Vodafone UK - Derby
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my information across and also gave me a demo on some of the features. He was an absolute gem so friendly and patient i wish every shop provided such great service, credit to the company.

Resposta da Vodafone UK - Derby
Great service from Miz sorted me a cracking deal

Resposta da Vodafone UK - Derby
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.