I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Rubel and Jay have been really helpful, patient when I've needed time to process information which is really appreciated and has made this process stress-free. Thank you.
A empresa respondeu
I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much... Ver mais
A empresa respondeu
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Derby
Escrito pela empresa
Informações de contacto
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido
4,9
Excelente
274 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Miz was brilliant excellent service…
Miz was brilliant excellent service recommend him when going in
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Ali,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay and Sayfur were amazing absolute…
Jay and Sayfur were amazing absolute super help amazing management team
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Jeanette,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly customer service
Really friendly customer service. Sid worked hard to try and get me the best deal and was a pleasure to speak with.
16 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Rob,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Derby
Hey Ian,
Thanks for the lovely review and fantastic support for Rubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rubel and Jay have been really helpful
Rubel and Jay have been really helpful, patient when I've needed time to process information which is really appreciated and has made this process stress-free. Thank you.
15 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Karin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly
Very friendly, attentive.
Helpful , not pushy
Good customer service
Thank you Rubel
14 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Heather,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Derby
Hey Hamza,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service! Sid was very friendly, helpful, and professional. Thank you!
7 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experienced, friendly & helpful staff...
I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I would never use half the functions. Jade the sales assistant was helpful, friendly and was happy to revisit any of the information I wasn't sure about. Great experience, I love my new phone 😀
6 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from all in the Derby…
Great service from all in the Derby store thanks for sorting both my upgrades
6 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Derby
Hey Lisa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Straightforward and able to understand
Straightforward and able to understand
6 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rubel the advisor was very helpful and…
Rubel the advisor was very helpful and professional in his job. Getting us a great deal for phones and broadband.
4 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service from mislo nothing was…
Great service from mislo nothing was too much trouble he was very helpful and also transparent, he helped me transfer my data truly an asset
1 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Shamim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
In store
I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much trouble for him, we was very happy that we saved money and got an extra contract out very grateful of Dom
1 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey April,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone update
Dom was really accommodating and helpful. Really thorough and helped me out when I have no clue about phones etc. Really grateful for his time and knowledge
28 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Nic,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from Jade
19 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Kevin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have always dealt with jay over the…
I have always dealt with jay over the last 8 years -he has always been so professional helpful in explaining everything to me, getting the best deal for me and my family over the years. I wouldn’t go anywhere else as Jay is a credit to Vodafone.
17 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade was really helpful and very…
Jade was really helpful and very patient as we had several issues with changing my account. Excellent service very professional and very knowlageable.
13 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb support from instore team…
Superb support from instore team especially Sid transferring from old phone to new. Helped patiently over a couple of visits to the store over succesive days without drawing too much attention to my incompetence !
11 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Derby
Hey Graham,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.