Vodafone UK - Dorchester Opiniões 

166
•
TrustScore: 5 em 5

4,9

8 Cornhill, DT1 1BA Dorchester, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service from Mya, very frindly, helpful and patient. Mya has really helped me and updated me. Ii am so grateful to her.

A empresa respondeu

Classificada 5 em 5 estrelas

Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 8 Cornhill, DT1 1BA, Dorchester, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(166)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent servic3 from Sam

Excellent servic3 from Sam. He's a great help!

3 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Thanks for your five star review, Paul! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very professional service from Sam

Very professional service from Sam. He was really patient with myself getting up and running on my phone. I had problems with a few apps.

2 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey Doug,

Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben set up the plan for me and helped…

Ben set up the plan for me and helped me pair my phone to my watch. Really helpful service indeed!

2 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey Roger,

Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Service with a smile

Service with a smile. Its rare you see that these days. I thought the manager Sam was very friendly, helpful and efficient.

11 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi David, thanks for your review and your lovely words for Sam! It's just what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

The team here in the Dorchester branch…

The team here in the Dorchester branch have always been ever so helpful. Thanks for being so kind!

6 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Beryl. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helped set up my broadband

Helped set up my broadband. Everything works well

5 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Thanks for the five star review, PJ. We love to see it! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service all round

Excellent service all round. I thought this store was much better than the Poole shop. Very pleasant staff.

5 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hello, Christine,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Had a nice coffee while I waited for…

Had a nice coffee while I waited for Ben to complete my data transfer he was very efficient with the process and kept me fully updated as he went

4 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Stephen,

Thanks for your review for Ben. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Really good service from Sam

Really good service from Sam. Very attentive and helped me set up my new phone.

4 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Hazel,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt helped set up my email and saved…

Matt helped set up my email and saved me money on my deal. Very nice man. I am very grateful.

10 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Helen. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very pleased with the customer services…

Very pleased with the customer services provided. Jade not only saved me money on my sim plan she also saved me money on my home broadband and landline.

7 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi GT,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sam was ever so helpful

Sam was ever so helpful. Transferred everything to my new phone. Very knowledgeable and professional. I'll spread the word, as this shop is worth the visit!

5 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very pleased

Very pleased. The man fixed my ringtone. I think he was called Matt. Also my phone couldn't open am app which he also fixed. Thanks

4 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hello, Christine,

This is great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I came into the store with trouble…

I came into the store with trouble using my radio on my Nokia phone. I couldn't use it! Sam found what the issue was and solved it. He then checked my account and saved me money by transferring me from pay as you go to pay monthly. I also now, don't have the trouble of going into a shop each month to top up.

3 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Geoffrey. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very impressed with Sam and Jade

Very impressed with Sam and Jade. They are very helpful. They both worked together to give me the best possible service

2 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Denise

This is a great review for Sam and Jade. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Classificada 5 em 5 estrelas

I came into store with a very old phone…

I came into store with a very old phone and upgraded to a new phone Jade was really helpful with helping me set up my phone.

2 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Pearl,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Amazing service from Sam in this store

Amazing service from Sam in this store. He’s a very knowledgeable man.

2 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Mrs Carman,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I visited Vodafone yesterday with my…

I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing this he also made me a coffee and offered us biscuits. It was so nice to have such a person centered visit into Vodafone for a change ! Well done Sam you are a credit to Vodafone! Long may this service continue.

21 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Mrs Miller,

Thank you for taking the time to review your recent experience, it's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Reece was excellent and was quick and…

Reece was excellent and was quick and informed. Great customer service, simply and easy getting my new phones

12 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Rachel,

It's great to hear about your recent experience and feedback for Reece. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Reece was very helpful in helping me…

Reece was very helpful in helping me get my new phone sorted, at a cheaper cost too! And was very clear with how to transfer all the info over, I even felt confident doing it myself!

12 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Cathy,

Thank you for your review and feedback for Reece.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

A Experiência Trustpilot

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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