I came to the store cause of an issue with my phone and was thinking about upgrading. Thomas was incredibly helpful and took the time to look into my problem which I really appreciated. 5 stars!
A empresa respondeu
Localização
Alterar localizaçãoUnit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came in to renew my contract and Brandon managed to save me £17 per month and gave me a new sim - excellent service
A empresa respondeu
Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... Ver mais
A empresa respondeu
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Dundee Overgate
Escrito pela empresa
Informações de contacto
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, Reino Unido
4,9
Excelente
219 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and friendly
Great service and friendly. I dealt with Itu at dundee overgate store
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Itu was really helpful
Itu was really helpful, helped me access my Vodafone account
28 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Tailize,
Thanks for taking your time to leave this review for Itu. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
In store help - 5/5
Great customer service in store, Frank helped me find the best deal and was super quick at getting everything sorted.
26 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Frank was excellent
Frank was excellent. Efficient and quality service. 👍🏻
25 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi James,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Brandon was extremely helpful and polite
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Munar. Thank you for your review for Brandon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Anna Law from the Dundee branch of Vodafone was a tremendous help today and kept us right when upgrading our phones even when we asked her tricky questions . Even gave us a recommendation for lunch. Excellent service.
8 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Peter,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New iPhone
After having a 3 month ordeal with o2, Frank and Anna from Vodafone Dundee sold me the new iPhone that I had been waiting for o2 to deliver since September.
It was a breath of fresh air to experience service like the two of them gave me after my experiences with o2.
A man came in with an issue with a product and because the shop was due to close, Frank arranged an appointment with him to come back to rectify his problem. I nearly fell off my chair when I seen this as I was so used to the mob across the mall telling me that all they do is sell phones and putting up their "phone 202" wall.
Even Vodafone's 191 compared to o2's 202 is like night and day.
Vodafone have sorted problem's with the PAC code on my behalf which was actually a problem caused by o2 and not once was I put in a queue or forced to fight with a pointless automated machine.
Please Vodafone, do not change!
Big thanks again
Blair
5 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Blair, Welcome aboard! IT's great to se you've had such an awesome start to your time with us. If you ever ned anything, just pop us a message via Facebbok, X, or Instagrm nad we'll be happy to help.
Thanks, The Vodafone Social Media Team
Came for an upgrade today Frank was…
Came for an upgrade today Frank was fantastic, quick service
21 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey, It's great to see Frank made your upgrade a quick and easy process. All the best, The Vodafone Social Media Team
Frank sorted me with a new phone and…
Frank sorted me with a new phone and was really pleasant
20 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Robbie-Jane, Thanks for your fab feedback for Frank.
All the best, The Vodafone Social Media Team
Very helpful and friendly staff
Very helpful and friendly staff. Calm environment. Itu was very kind and efficient.
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Amazing service from Itu
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Upgrade
Upgrade. Great cost Friendly staff - frank was efficient and helpful
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Frank was very a helpful and kind…
Frank was very a helpful and kind employee that got us a good deal
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Frank was very helpful and friendly
Frank was very helpful and friendly. Talked us through everything.
14 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Resposta da Vodafone UK - Dundee Overgate
Hey GU,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas was super helpful
Thomas was super helpful. I’m very glad he attended me and so happy with the service. ⭐️⭐️⭐️⭐️⭐️
11 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Elena,
This is a great review for Thomas. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Brandon was a great help today and very…
Brandon was a great help today and very efficient
23 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came in to get an ipad for my daughter…
Came in to get an ipad for my daughter and Frank was super helpful and very patient ☺️
18 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Sara,
Thanks for your review for Frank. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Frank - vodaphone dundee
Have been with Three for 11 years and upgrade religiously every time. I stopped by Vodaphone Dundee and chatted to Frank who showed a good deal on an S24 Ultra, I'm now with Vodaphone. Thanks you.
16 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Ryan,
Thank you for taking the time to leave us a 5 star review! We're glad to have you with us.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Dundee Overgate
Hi Robbie,
Thanks for your review for Frank. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.