I came to the store cause of an issue with my phone and was thinking about upgrading. Thomas was incredibly helpful and took the time to look into my problem which I really appreciated. 5 stars!
A empresa respondeu
Localização
Alterar localizaçãoUnit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came in to renew my contract and Brandon managed to save me £17 per month and gave me a new sim - excellent service
A empresa respondeu
Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... Ver mais
A empresa respondeu
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Dundee Overgate
Escrito pela empresa
Informações de contacto
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, Reino Unido
4,9
Excelente
219 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Would highly recommend vodafone
Was excellent service from sales advisor Thomas 👍
9 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Gordon,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly staff- Frank
Went in on Friday as I was due an upgrade. Spoke with Frank who was friendly and helped straight away. He asked what I was looking for and managed to get the best deal. Very helpful and happy with experience.
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Louise,
This is lovely feedback for Frank. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Was served by Brandon who dealt with my…
Was served by Brandon who dealt with my query very quickly and professionally. Very happy with the service
26 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good experience
I don’t usually leave reviews, but Thomas was incredibly helpful to me, so I wanted to say it 🙏
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Smith,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent Service
Excellent service today from Frank at Vodafone.
5 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service
Had issues with my data and tried troubleshooting online but didn’t help me. Went into this branch and Frank couldn’t have been more helpful. Sat down and looked into my problem and got it sorted explaining to me what had happened. Polite and patient with me as well.
30 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Shannon,
Thank you for taking the time to leave a review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Dundee Overgate
Thanks for your fab feedback Jenna.
All the best, The Vodafone Social Media Team
Great service
Friendly service, talked through what deal would be of more benefit and made it easy to understand
19 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Samantha,
It's great to hear about your recent experience, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thomas was really sound and help us for…
Thomas was really sound and help us for our upgrade and transfer
18 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Frances,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brandon helped us out so well and…
Brandon helped us out so well and managed to get us our WiFi sorted in our new move
9 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Hannah,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The person that dealt with us was…
The person that dealt with us was really good and was able to resolve the issue that we had.
20 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Fiona,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Joe s did a great job helping me with…
Joe s did a great job helping me with my upgrade. Great service highly recommended
18 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Thanks for the great feedback for Joe.
All the best, The Vodafone Social Media Team
Joe S was great and made the…
Joe S was great and made the interaction easy and was very friendly. Would highly recommend.
17 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Robbie, This is fantastic! I'm glad to see Joe was able to help.
Thanks, The Vodafone Social Media Team
Got a brilliant deal I was not…
Got a brilliant deal I was not expecting from Frank, extremely helpful
2 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
I'm glad we were able to find you a great deal from Frank! Thanks for your awesome feedback, The Vodafone Social Media Team
Came in store with a problem with my…
Came in store with a problem with my bill. Spoke to Brandon who explained it all for me in a way I understand, great service!
29 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Steven,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Brandon has helped got the issue resolved.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Joe S was fantastic
Joe S was fantastic, he was friendly, helpful and extremely knowledgeable. He sorted out my mobile and broadband and got me a great deal. I couldn't be happier with the experience. Thanks so much.
12 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Joyce,
Thanks for sharing this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I came in to Vodafone...with a massive…
I came in to Vodafone...with a massive situation with my phone and Joe S was a great help and sorted it straight away...highly recommend Joe S 👍
14 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Phil,
Thanks for taking the time to share this amazing feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thomas and his boss were very…
Thomas and his boss were very informative and helpful. Great customer services .
8 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi there,
Thank you for your review. It’s great to hear of your positive experience with Thomas. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Joe L
Joe L, service was excellent, friendly staff and great advice. 😀
1 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Phillipa,
Thank you for your review! We're delighted that Joe L provided a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brandon was a great help
Brandon was a great help. 10/10 would recommend to a friend
30 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi John,
It's great to hear about your recent experience and feedback for Brandon. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.