Visited Today as lost a phone Becca was amazing at helping us switch things over and find the best deal for a new handset and contract that suit what we needed. Excellent service!
A empresa respondeu
Localização
Alterar localização86-88 High Street, KY12 7DP Dunfermline, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Got my broadband sorted, was paying to much on other company Added it with my phone Great service
A empresa respondeu
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Ver mais
A empresa respondeu
I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Dunfermline
Escrito pela empresa
Informações de contacto
86-88 High Street, KY12 7DP, Dunfermline, Reino Unido
4,9
Excelente
149 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A breath of fresh air approach from Vodafone!
Welcoming approach from Elizabeth to my enquiry which was a follow-up from last week to change my broadband and landline provider to Vodafone. Both staff members Rebecca and Sarah dealing with the enquiry last week also provided excellent customer service. Not a straightforward changeover due to my current provider’s setup with my account. Thankfully, Vodafone have managed to resolve all issues.
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hey John,
Thanks for the lovely review and fantastic support for Rebecca and Sarah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Dunfermline
Hi. We are so glad to hear you had such an amazing experience. Thank you for taking the time to leave us this wonderful review! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from declan
Great service from declan
Upgrade and new
6 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Dunfermline
Hi. We're glad you enjoyed your experience with the upgrades. We appreciate your positive feedback regarding our service. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey was very helpful today
7 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The staff in the Vodafone store were so…
The staff in the Vodafone store were so amazing and helpful, especially Lily who went the extra mile to get me the best deal. Highly recommend.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hey,
Thanks for the lovely review and fantastic support for Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgrade from Declan
Upgrade from Declan. Would recommend him, very helpful and informative
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hey Willam,
Thanks for the lovely review and fantastic support for Declan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service got upgrade from declan
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Dunfermline
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chuffed with my experience
Chuffed with my recent purchase, staff were very helpful and advised me on what phone best suit my needs.
Would recommend the store to anyone looking to upgrade or swap to Vodafone. Can't fault their service.
8 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Top drawer in here
Top drawer in here and helped not only pick a phone but also made sure I didn't lose any sentimental photos
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Bill issue
Came in to get help with my bill as it was higher than expected. Seen quite swiftly in-store and had my bill explained
The staff were very helpful with my issue would definitely come back in future
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
got a new SIM card from declan happy…
got a new SIM card from declan happy with service
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Really friendly staff
Really friendly staff, very knowledgeable and helpful
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hey Gar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from the Dunfermline
Amazing service from the Dunfermline store as always
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hey Dan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got my uparade from declan
Got my uparade from declan. Happy with service I received
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Becca was very helpful really friendly and great at her job left with a great experience
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hey Nicole,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
10/10 experience
Rebecca was incredibly professional, friendly and informative in regards to what was on offer and the deals available. An Incredibly easy and comfortable experience.
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hey Jack ,
Thanks for the lovely review and fantastic support for Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Declan in Dunfermline was amazing!
13 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hi. Thank you for your review for Declan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service from the shop staff
Wonderful service from the shop staff, nice to know I can ask for help when I need it
Thank you
4 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dunfermline
Hi Margaret.
We're so glad to hear that our shop staff provided wonderful service and were helpful when you needed assistance.
Thank you for your positive feedback!
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.