Vodafone UK - Eastbourne Opiniões 

244
•
TrustScore: 5 em 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Switched me from my current mobile to Vodafone and made it smooth , seamlessly and cheaper! Lewis was spot on !!! Thankyou so much!

A empresa respondeu

Classificada 5 em 5 estrelas

Charlie was really great today. He fixed an error on my phone and then found me a cheaper and better sim only deal. The Eastbourne team are a credit to vodafone thank you.

A empresa respondeu

Classificada 5 em 5 estrelas

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(244)

39 942 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New phone and contract

I am so happy with my new phone and the contract is exactly what I needed.
Josh was very efficient and knowledgeable. He explained everything to me in a way I could understand.
I would highly recommend Vodafone in Eastbourne.

23 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Debbie,

Thank you for sharing this great review with us! We're delighted you had such a positive experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Josh was so helpful and made us feel…

Josh was so helpful and made us feel comfortable.

15 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Marion,

Thanks for taking the time to review and sharing this feedback for Josh.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great welcome from Katie in the…

Great welcome from Katie in the Eastbourne store. Very efficient. Listened to what I wanted,helped with the settings in my old phone to enable a quick and easy upgrade to a new iPhone. Brilliant service,much better than sky mobile

9 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Vicki.

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Josh in Eastbourne was very helpful and…

Josh in Eastbourne was very helpful and friendly - easy transition with new phone

8 de junho de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Stephen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service received in store

Excellent service received in store, Caleb helped me pick the right phone for me and got me a really good sim deal!

19 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Chris. Thank you for your review for Caleb. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thomas was execllent in store today and…

Thomas was execllent in store today and helped me upgrade my phone and answered all my questions, thanks Tom!

8 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Steph. Thank you for your review for Thomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Emma was so helpful today

Emma was so helpful today, lovely lady and would definitely go back for any advice or to buy a new phone

7 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Millicent,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sim only upgrade

Caleb at Eastbourne was incredibly helpful and knowledgeable. I would certainly recommend him and the other staff members. 5*…

1 de maio de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Wendy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jay is an absolute star

Jay is an absolute star! He helped us with our query and provided us with the best customer service ever.

30 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Aron. Thank you for your review for Jay. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Josh @ Vodafone Eastbourne

Josh helped me upgrade my phone and sorted my broadband out saving me loads of money. He was great, thank you!

15 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Sophie. Thank you for your review for Josh. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service from Stephanie

I received great customer service from Stephanie when I wanted to upgrade my SIM to include data. There was no hard sell, she explained all the offers available to me and let me choose the best deal for my needs. It was all set up in no time

9 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Nicki,

We're so happy you had a 5 star experience! Thanks for highlighting what a great service Stephanie provided.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service received

We have always dealt with our Eastbourne store over the years and now want to congratulate Josh, assistant manager. He was so knowledgeable, kind and patient with us, thank you very much Josh, you answered all our questions and sorted our new purchases out.

6 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Margaret. Thank you for your glowing review for Josh. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent and friendly service

Went into vodafone to purchase a Voxi, was helped by a very friendly member of staff called Josh, everything explained well and 10/10 customer service.

7 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Emily. Thank you for your review for Josh. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Josh was very helpful and explained…

Josh was very helpful and explained everything to me.

14 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi there Wendy,

Thanks for taking the time to leave this 5 star review about your experience with Josh!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

5 stars costumer service

I`m here to say a big thank you to Caleb who done a great costumer service . I needed to renew my mobile phone contract and Caleb was very friendly and professional in the way of giving me the options and suggesting witch one would be the best to suit my needs.
in fact all the staff at Eastbourne store are very attentive and helpful . THANK YOU Caleb

26 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Helen,

Thanks for your 5 star review! We appreciate your feedback and kind words about Caleb and then team. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Broadband contract and new sim

Great experience.
Very kind and knowledgeable.

4 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi James, thanks for your feedback.
All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service!

Josh was really great and spent an hour with us. Sorted out our contracts and was really clear with all the information. Great service!

4 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

It's great to hear Josh took the time to explain everything you needed today Sally.
Thanks, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Caleb in the…

Excellent service from Caleb in the Eastbourne shop.
Quick and easy to get a new phone.
Friendly customer service, highly recommend.
Thanks Steve

28 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

Been in today. Ryan has been amazing sorting upgrade on phone.
Very clear information
Thanks for your help

24 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Tanya,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Three different people helped on a…

Three different people helped on a complicated account and they were patient and kind - Caleb, Steph and Josh. Caleb finishing it now - all good!

14 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Eastbourne

Resposta da Vodafone UK - Eastbourne

Hi Richard,

Thanks for your feedback! It's great to hear you had a great experience in store with Caleb, Steph and Josh.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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