Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... Ver mais
A empresa respondeu
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... Ver mais
A empresa respondeu
Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with... Ver mais
A empresa respondeu
We had gone in to the Vodafone shop @the Gyle with my elderly Mum as her phone was out of contract. We spoke with Marc and he was absolutely fantastic. Not only did he find the best deal for my mum h... Ver mais
A empresa respondeu
I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... Ver mais
A empresa respondeu
Escrito pela empresa
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Marc was a massive help today sorted my issue out and made sure everything was working before I left. Improved my deal with a very minimal increase and didn’t haggle. Additionally was very personable.

Resposta da Vodafone UK - Edinburgh Gyle
Marc was incredibly helpful today helping me upgrade a contract at the Gyle. Lovely bloke and

Resposta da Vodafone UK - Edinburgh Gyle
Roscoe was so helpful as Ian not very good with technology he was so patient and helpful and gave me such a good deal saving me over £30a month I can’t praise him high enough

Resposta da Vodafone UK - Edinburgh Gyle
My experience today with Roscoe was perfect. My new phone and broadband were all arranged in a calm, patient and friendly manner.
I was listened to and got the deal and solution that suited my needs best. Everything was explained perfectly and went above and beyond to ensure I had what I had what I needed. Excellent customer service.

Resposta da Vodafone UK - Edinburgh Gyle
I called into your Gyle Edinburgh store to discuss upgrading my Samsung S22 to a S26. Your retail advisor, Skye Kemsley, was very helpful and her attention to detail couldn't be faulted. Needless to say I upgraded!
Skye is obviously well trained is very much a credit to your organisation!

Resposta da Vodafone UK - Edinburgh Gyle
Roscoe was very helpful on my visit today. He was very knowledgeable in helping me choose a new phone. Quick service and came out with exactly what I needed.

Resposta da Vodafone UK - Edinburgh Gyle
Marc dealt with all my issues and even got a better deal.

Resposta da Vodafone UK - Edinburgh Gyle
I went into Vodafone gyle centre today as my phone got a virus and died, I was upset, confused and didn't know what to do but your amazing staff member, Skye, went above and beyond to help me. Within minutes she calmed me down and sorted me out with a new device plan etc. Even when I asked questions she answered them all and some! Such a amazing experience when I was utterly stressed out! Thank you so much Skye 💓

Resposta da Vodafone UK - Edinburgh Gyle
Marc was very patient with multiple phone deals to figure out.

Resposta da Vodafone UK - Edinburgh Gyle
Skye at the Gyle was very helpful. She changed my account to a cheaper account and also helped me set up a new email on my phone. She went through extra mile

Resposta da Vodafone UK - Edinburgh Gyle
Came into cancel contract,left with new contract,new broadband and an additional phone contract,George was very helpful and professional, very pleased,would recommend to friends and family

Resposta da Vodafone UK - Edinburgh Gyle
Marc at Vodaphone in South Gyle took the hastle out of changing phone. He was pleasant and professional and I got my new phone sorted quickly.

Resposta da Vodafone UK - Edinburgh Gyle
the young chap was very knowledgeable and very patient explaining everything to my wife and I
Roscoe was a young chap's name at Vodafone gyle edinburgh

Resposta da Vodafone UK - Edinburgh Gyle
Calum managed to get me a good deal and save me money on my broadband and phone package. Would recommend 👍

Resposta da Vodafone UK - Edinburgh Gyle
Hayley was an absolute star in all the work she did and her attention to detail.

Resposta da Vodafone UK - Edinburgh Gyle
Went to the Edinburgh Gyle store today with a view to having package reviewed and Sol very kindly checked and was able to reduce my monthly cost.

Resposta da Vodafone UK - Edinburgh Gyle
Excellent service from Sol. and saved me money on both my plans. Smooth interaction.

Resposta da Vodafone UK - Edinburgh Gyle
We were served by Marc in the Edinburgh Gyle Vodafone Shop. Right from the start he was helpful, extremely friendly and very professional. He guided us through the whole process taking his time to explain and work out the best deal for our family. We came away very happy with three brand new phones at a great price. Marc is a great asset to the store and I was really impressed with his customer service skills. Would 100% recommend anyone looking to purchase a new phone to give him a visit. Thank you Marc!

Resposta da Vodafone UK - Edinburgh Gyle
Skye was the loveliest young lady, and was the most helpful advisor in Vodafone at the Gyle on Sunday 12th April. She advised of all options for me and adjusted our home broadband to a higher speed. She also was not pushy and in my opinion and my husbands, she is an asset to your company. An absolute person to deal with.

Resposta da Vodafone UK - Edinburgh Gyle
Tracy Helped me upgrade my phone with a good price.

Resposta da Vodafone UK - Edinburgh Gyle
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.