I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... Ver mais
A empresa respondeu
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... Ver mais
A empresa respondeu
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... Ver mais
A empresa respondeu
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and ev... Ver mais
A empresa respondeu
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!
A empresa respondeu
Escrito pela empresa
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
One stop shop
New phone
Upgraded broadband
Saved money on all accounts
Marc took his time to sort out everything and made sure that if there was a saving to be made he did it
Thanks Marc for all your help

Resposta da Vodafone UK - Edinburgh Gyle
David was extremely helpful in switching my phone to Vodafone and finding the most suitable contract. His communication was consistently positive and clear, making the whole process easy and stress‑free.

Resposta da Vodafone UK - Edinburgh Gyle
George has been really helpful. Great service, highly recommended.

Resposta da Vodafone UK - Edinburgh Gyle
Our assistant Skye was very helpful and knowledgeable, she was very understanding and took time with us.

Resposta da Vodafone UK - Edinburgh Gyle
David was very helpful and gave perfect choices, new phone confirmed after too many years of not upgrading.

Resposta da Vodafone UK - Edinburgh Gyle
David was amazing. We had 3 phones to upgrade, he made the experience stress free, he was very knowledgeable and super helpful. Thank you so much!

Resposta da Vodafone UK - Edinburgh Gyle
I had a fantastic experience at the Vodafone store in Edinburgh Gyle, and I’d especially like to thank Calum for his outstanding help.
As always, this Vodafone store has a really friendly, welcoming and almost “at home” atmosphere. You can walk in knowing absolutely nothing about what you need, and the staff are always happy to take the time to explain everything and find the best solution.
I originally visited the store to get a phone for my son, but Calum went far beyond what I expected. He took the time to look through my existing account and suggested several options that I hadn’t even considered. Thanks to his advice, I now have faster home internet, a better contract, and, when you take everything into account, I actually saved a significant amount of money.
That’s what really impressed me — Calum wasn’t simply trying to sell me something. He listened, checked what I already had, and genuinely looked for ways to improve my situation and get me better value.
I highly recommend the Vodafone store at Edinburgh Gyle, and especially Calum. Professional, knowledgeable, friendly and genuinely helpful.
Thank you, Calum, for going the extra mile and for your excellent service. It’s very much appreciated! ⭐⭐⭐⭐⭐

Resposta da Vodafone UK - Edinburgh Gyle
Great customer service from George. Professional, friendly and informative experience

Resposta da Vodafone UK - Edinburgh Gyle
sol was so great and helpful today
with me being deaf great communication via computer

Resposta da Vodafone UK - Edinburgh Gyle
Saw a sales advisor quickly and service was excellent . Very clear guidance on pricing and current offers. Great service from Marc

Resposta da Vodafone UK - Edinburgh Gyle
Skye was very helpful and patient with me. She kept me informed and answered all my questions. A credit to your company

Resposta da Vodafone UK - Edinburgh Gyle
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to change my airtime plan only and look at changing my phone after October when new iPhone is due out as cost was more than I wanted to pay.

Resposta da Vodafone UK - Edinburgh Gyle
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!

Resposta da Vodafone UK - Edinburgh Gyle

Resposta da Vodafone UK - Edinburgh Gyle
Marc was very helpful at sorting out a deal which gave us a broadband upgrade (new and better kit, same speed), together with a reasonable SIM deal to replace an expensive legacy O2 contract. Took a few minutes to sort “paperwork” and will be a few days before Sim is working and kit arrives, but happy with customer experience.

Resposta da Vodafone UK - Edinburgh Gyle
Helpful, friendly service from Skye today at Gyle Vodafone. Really appreciate the time she took to explain everything to me. Thank you.

Resposta da Vodafone UK - Edinburgh Gyle
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and even had a great chat and laugh with us about the football. He got us both a great deal without any hassle, he’s a true asset to the company! Highly recommend.

Resposta da Vodafone UK - Edinburgh Gyle

Resposta da Vodafone UK - Edinburgh Gyle
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable to go back with any problems. Really recommend speaking with Calum. A very positive experience

Resposta da Vodafone UK - Edinburgh Gyle
Calum took my previous experience rycerze professionally and provided options most suitable for myself and put a lot of effort to check all paying options to reduce monthly payments.
Score 11 out of 10

Resposta da Vodafone UK - Edinburgh Gyle
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.