I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Ver mais
A empresa respondeu
Localização
Alterar localização130 High Street, Eltham, SE9 1BJ London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Ver mais
A empresa respondeu
Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!
A empresa respondeu
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Eltham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
130 High Street, Eltham, SE9 1BJ, London, Reino Unido
5,0
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you!!!
I was having trouble with deciding on a contract so I visited Vodafone in Eltham and James helped me, considered what I value and prioritise, also making sure it was the best value for money! I would recommend coming here!
9 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Understanding, Considerable Staff
I visited the store today because I was having issues with my phone signal. James was very helpful and took his time to explain the situation to me. Thank you for your time and help.
13 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Customer service is great here
Customer service is great here. Great customer experience. Hooray!
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Demi was brilliant and very helpful
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
James was the most relaxing & helpfull…
James was the most relaxing & helpfull person I have had to deal with . Thank you James
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very helpful and great service from…
Very helpful and great service from James.
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Delbana,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eltham store team
I visited the Vodafone shop in Eltham last week, great team and customer service.
I was really grateful for their help in setting up a new handset - thank you Eltham team!
16 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I have just received the best customer…
I have just received the best customer service I have ever revieved!!
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
James was very helpful polite and he…
James was very helpful polite and he answered all my questions as thoroughly as he could. He took time and care reloading my new phone. I was very impressed and grateful.
1 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went into see todd in Eltham after…
Went into see todd in Eltham after loosing a phone and he helped me set up a new phone.
13 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Caroline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James & Mike offered me amazing service…
James & Mike offered me amazing service with my contract I can’t thank them enough
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Elzbieta,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mike was very helpful in sorting out my…
Mike was very helpful in sorting out my problems with my phone, I am currently with a different provider but will be joining Vodafone as soon as i am finished with the contract.Thank you Mike. Excellent service.
4 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came to Eltham today to transfer my…
Came to Eltham today to transfer my data and saw Mike.He did a really good job in helping me get my information across and I couldn't be more grateful. THANK YOU Mike.
30 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Neil,
Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordon and Michael have been really…
Jordon and Michael have been really helpful and professional in helping me to chose my new phone considering I had an old Samsung since 2017. Thank you both for your help . Greatly appreciated.
30 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey there,
Thanks for the lovely review and fantastic support for Jordon and Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was very helpful and…
Jordan was very helpful and knowledgeable . .excellent service!
30 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey David,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James and Mike was really helpful in…
James and Mike was really helpful in store today he helped me with my query I highly recommend James when coming down thank you
28 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Valerie,
Thanks for the lovely review and fantastic support for James and Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Experience at Vodafone Eltham
I went to the store to get my son a new phone and was served by a charismatic and helpful member of staff, James. He was well informed on the options I had been looking into and provided excellent service. Overall, a great experience and I would highly recommend!
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Gracie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan and Sarah , the BEST, Thanks so much
After my number has been disconnected at midnight, I called to Vodafone and was told me by a customer service over the phone, that I couldn't keep the same number as I didn't ask the PAC code within 30 days.
I was desperate when thinking in get a new number elsewhere and inform every single company, friends, family, entities about my new number.
So, I visited Vodafone in Eltham (London) to try if anyone could give me an idea or way to recover my number. I talked to Jordan who after explained my situation he just asked me friendly and in a good manner to try again and call again to the customer service. Maybe Id be lucky this time.
Jordan triggered a new call and this time I got Sarah, a new customer service agent who was also amazing and did everything she could to recover my number and ask for the PAC code.
I owe to these excellent professionals all the hassles and stress I'd have in changing to another number.
Thanks Jordan and Thanks Sarah, you are the Best Vodafone staff *****
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Paula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Eltham
Hey Tracy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr Jordan served me at Eltham branch
Mr Jordan served me at Eltham branch
So nice comfortable and smooth dealing
I bought sim
Hats off
30 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Anjum,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jordon—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
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