I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Ver mais
A empresa respondeu
Localização
Alterar localização130 High Street, Eltham, SE9 1BJ London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Ver mais
A empresa respondeu
Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!
A empresa respondeu
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Eltham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
130 High Street, Eltham, SE9 1BJ, London, Reino Unido
5,0
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Michael helped us above and beyond
Michael helped us above and beyond. Great service. Made process very easy.
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Tony,
Thank you for recognising the great service you received from our Michael,
Thanks,
Vodafone Social Media Team
Mike was so helpful when I had a query…
Mike was so helpful when I had a query with my bill and sat and explained everything for me … also told me about a great broadband deal … with definitely go back
5 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Mary.
We're happy to hear that you received such great support and a helpful explanation regarding your bill. We appreciate your positive feedback about the broadband deal, too!
Thanks,
Vodafone Social Media Team
Visited store on 26 may 2025 at 12 noon…
Visited store on 26 may 2025 at 12 noon Demi and Todd were so welcoming and helpful I really liked there communication and work ethic with eachother it was five stars they both have excellent customer service I managed to get a real good tariff upgrade S25 Ultra and a Tablet I'm was very satisfied with the tariff and happy to be able to upgrade from a s23 to s25 ultra.
Thank you for your time and customer service Demi and Todd such a great team in Eltham branch :)
26 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Gulesdan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served my Demi
Was served my Demi! Got me and my partner a phone so so happy with the service I will return
26 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Behar,
Thank you so much for your wonderful review and the amazing support you’ve shown for Demi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Was served by Demi
Was served by Demi. Great service got a new phone and data transfer
18 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Holls,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic support from Mike and Nirav
Fantastic support from Mike and Nirav , really supporting and excellent customer service! Thank you !
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer Service
Demi was very welcoming and made upgrading my phone very easy. Mike was very helpful when transferring my data across. Both great employees.
14 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Tyler,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had help from demi was a lovely girl…
Had help from demi was a lovely girl really happy with my purchase
13 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Lena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We met with Montana at the customer …
We met with Montana at the customer service desk, my wife and I, for internet broadband and e- sims, wao ! I must tell you it was a great experience we had, she was calm,polite and confident with her job role, she took us through the process and sell the service well .
15 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi. Thank you for your review for Montana. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mike was fantastic
Mike was fantastic, an asset to your company.
10 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Charlotte,
Thank you for the wonderful review and the fantastic support for our store agent, Mike.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi was amazing
Demi was amazing - so helpful and very patient
Amazing service and knowledge
4 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Tessa,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi and Mike was so knowledgeable and…
Demi and Mike was so knowledgeable and helpful! Thankyou so much for the help and expert advice
10 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hello John,
Thanks for letting us know what an amazing job Demi and Mike did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Montana was brilliant
Montana was brilliant. She is a massive assets to your company. Perfect customer service and very professional
8 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was impressed with customer service…
I was impressed with customer service worker Montana and her manager they both listen to to the problem I had with my phone . I was most impressed.10/10
3 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hello Jean,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Demi was very helpful and understanding…
Demi was very helpful and understanding of our situation.
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hey Cenk,
Thanks for letting us know what an amazing job Demi did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant
Very good experience with Mike, Kim & Josh. Helped me move all my pictures from my old phone to my new phone. Really enjoyed my time in the store and would recommend to anybody
18 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi there,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kim was so helpful with helping sort my…
Kim was so helpful with helping sort my mums phone. Would highly recommend her to anybody with a technical issue. So friendly and kind!
Great experience, thank you Kim!
13 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Jessie,
This is amazing feedback for Kim. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Visited Mike at phone shop Vodafone to…
Visited Mike at phone shop Vodafone to enquire about updates on my phone,
Mike informed me about the update and best deal available.
Mike was pleasant and welcoming on approach,
He explained in details how to choose the best deal available.
Mike also helped me to sort out broadband with a good deal, which I accepted and have signed a contract.
The Eltham staff are simply the best
Mike as truly sincere awesome guy.
Marygillard
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Mary. Thank you for your review for Mike. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful experience from Eltham crew
Wonderful experience from Eltham crew, Nirav and Kim - thank you both very much for super friendly, efficient service and so lovely talking to you both! I really appreciate you stayed behind to serve me with a smile on your face. Thanks a lot! Joanna
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Eltham
Hi Joanna. Thank you for your review for Nirav and Kim. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi was a dream
Demi was a dream! Super helpful, knowledgeable and even when the systems went down she kept in contact with me. Very friendly lovely member of staff.
7 de fevereiro de 2025
Opinião espontânea
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